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TrustScore 3 out of 5

2.9

Clothing Store
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Company details

  1. Clothing Store

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2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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2.9

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(2)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Returnering er i praksis ikke muligt

Kvaliteten var ikke som forventet. Desuden skulle varen byttes pga. størrelsen. Kunden har udgiften til returnering. Jeg blev tilbudt 20% delvis refusion, men jeg holdt fast i at jeg gerne vil returnere varen, når de ikke vil give mere i refusion. Returadressen er i Kina. Min vare er nu på tredje uge stoppet i tolden i Kina. Ifølge PostNord venter forsendelsen på tolddokumenter fra modtager. Nova Shop vil ikke hjælpe med tolddokumentation, så jeg har en returvare der er endt i tolden.
Så hvis du vil handle med Nova Shop skal du være helt sikker på at varen ikke skal returneres.
Opdatering: Nova har lige meddelt at min 30 dages returret er udløbet og de endnu ikke har modtaget min forsendelse. Derfor kan jeg ikke returnere varen. Så nu har jeg en vare der er stranden i den kinesiske told, som er værdiløs…

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Svindel firma

Væreste firma jeg har handlet hos. Deres varer lever ikke op til mine forventninger og jeg ønsker at returnere. Så opstår der simpelthen en lind strøm af mailudvekslinger, det er meget dyrt at returnere, uha og alt for svært, behold tøjet og modtag i stedet for 20 % i refusion - jeg skal ikke beholde det høj fat det dog!!!

May 16, 2026
Unprompted review

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