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28
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered a product, never received it or an update on it. I sent an email to request information on it, no response. I tried to call, the phone number doesn't work.

Rated 1 out of 5 stars

Ordered from HoneyPeel and paid my money on 11th March 2025. It’s now 2nd April with no delivery, no tracking number, no information basically nothing!! Only crickets coming from The HoneyPeel. W... See more

Rated 1 out of 5 stars

Ordered a ‘free trial product’ never received, now they are charging me £26 a month for absolutely nothing. Had to cancel my credit card. Annoyed they got through 2 payments before I realised. This ne... See more

Rated 1 out of 5 stars

Shame I can’t do zero stars. Absolute scam. Placed the order where I just pay the postage… never received that order. Then got charged the same again… still nothing. THEN I got charged again this time... See more

1.5

Bad

TrustScore 1.5 out of 5

28 reviews

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1.5

All reviews

(28)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Complete scam

Complete scam. Was charged $8 for the product that I never received, then they tried to charge my card $60 a couple weeks later. Thankfully my bank flagged it as fraud, but I’ve heard other stories very similar to mine. DO NOT BUY!!!!

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 1 product April 19th 2025

Ordered 1 product April 19th 2025 for 13.99, never received. My card was then charged 39.99 on April 29th, I declined that purchase because I did not make it and I did not sign up for any subscriptions. My card was cancelled and I was reissued a new card.. fast forward to yesterday 5/18 my new card was charged.. 39.99.. how? And why? Any tips on how to deal with this company? I'm honestly nervous to interact with them at all considering they somehow have card information I never gave them.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company- do not order from them!!

Awful company- do not order from them!!
I ordered in March, it is now over 2 months later and I still haven’t received anything, emailed them and apparently “shipping is not in our control”. They also charged me an extra $30 for a subscription that I never signed up to, they kept telling me I had signed up for this when I checked out which I absolutely hadn’t. It took weeks of arguing for them to finally refund this. This is an absolute scam of a company and a complete waste of time, do NOT order from them. Items won’t arrive and they’ll steal your money after you make one purchase

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

Still haven’t received item

Still haven’t received item, paid £14.13 then got charged £45.31 contacted my bank they said to contact them first of not they will try and get me a full refund, can’t call as it doesn’t ring, sent few emails haven’t heard anything

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

100% scammers..

100% scammers... I ordered once, got the one order that was $18. THEN my account was charged twice $30 for product I didn't order and didn't receive. Mind you I NEVER signed up for an ongoing subscription. These people need to put shut down, the product isn't even good in the first place

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order from this company on…

I placed an order from this company on 4/10 and have not received anything yet so i emailed them. They responded to me that they could not find an order from me with the order number that i sent. I screenshot the email i received when i placed the order with all the info they needed and they said they will follow up on it. Today, my credit card company sent me a text message stating that the HONEYPEEL is charging my card $39.99 and they wanted to check if this purchase was authorized by me but i declined since i have already made a purchase to them and order was not received.This company it is a Scam!!!

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery not received!

Ordered from HoneyPeel and paid my money on 11th March 2025. It’s now 2nd April with no delivery, no tracking number, no information basically nothing!! Only crickets coming from The HoneyPeel. Where is my order??? Or my refund?? I’ll settle for either at this point. This experience is terrible for a first-time customer who probably won’t buy from you again if you don’t sort my order out!

EDIT - Update 11th April. Order still not received. I don’t actually want it anymore. Shocking business practices. I have requested a full refund and will update again if/when I receive my money.

March 11, 2025
Unprompted review

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