Shop Yooje Reviews 

164
•
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained about the extremely poor quality of the products received, describing items as cheap plastic or badly stuffed materials that failed to match promotional videos and descriptions. People also experienced severe frustrations regarding unhelpful customer support responses, long delivery delays, and major difficulties when trying to obtain refunds or return unwanted items. Some reviewers were happy with the supportive comfort provided by certain pillows, noting genuine positive benefits for their sleep, while others successfully received prompt refunds after changing their minds or obtained quick replacements for damaged deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, as many reviewers report receiving... See more

Refund

Clients share ambiguous opinions on refund experiences, with some consumers reporting that they were offered... See more

Order

Consumers find order experiences to be mixed, as while some reviewers report successful purchases of items... See more

Return policy

People report negative experiences with return policy, stating that consumers must pay for return shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My pillows were not what I expected but correspondence with company was good, they were polite and I’m getting a partial refund and keeping the pillows

Rated 1 out of 5 stars

The product looked so convincing in the advertisement but when it finally arrived it was cheap and horrible. I will give it to my granddaughter as intended but with a warning that sparks from the toy... See more

Rated 1 out of 5 stars

Ordered an Antichoking device after seeing a Facebook article and advert and worrying about my granddaughter choking. It was not the genuine LifeVac and had a torn information sheet and what looked li... See more

Rated 1 out of 5 stars

Would give no stars due to the rubbish I received It was a choking pump face cover and it was a bin immediately toy . Absolutely do not order otherwise you will be sorry ! All stuff coming is no... See more


2.5

Poor

TrustScore 2.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(164)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No stars it is a rubbish gimmick

Would give no stars due to the rubbish I received
It was a choking pump face cover and it was a bin immediately toy .
Absolutely do not order otherwise you will be sorry !
All stuff coming is not British or German manufacturing.
Don’t say you were not warned quality is so bad that they don’t work at all.

November 21, 2025
Unprompted review
Rated 4 out of 5 stars

Good customer service.

I recently placed an order, but changed my mind. I contacted Customer Services to cancel. Although they tried to persuade me not to cancel, they did eventually do so. The refund was received promptly.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Fraudulent company. Don't buy!!! I bought their 2x anti-choking devices and realised they are not MHRA compliant so I immediately got in touch within a few hours of ordering to cancel them. They told me that they've shipped out the product and it was too late to cancel the order. An utter LIE, of course. Anyway, the product arrived one week later from CHINA. I got in touch again, stating they are non-compliant with MHRA standards. In return, they sent a German TÜV SÜD certificate. I was still not convinced and insisted on returning them to receive a full refund. 6 emails later, they're still trying to offer a partial refund (initially a £3 refund, to now a £6 refund), stating difficulty and costly international return costs. Like they're doing me a favour! What a complete SCAM of a company. The reviews here are all true. They'll try everyting to prevent you from sending the products back and getting your money back. DO NOT BUY!
DO NOT BUY!
DO NOT BUY!
DO NOT BUY!
I bet all their reviews are FAKE too!

November 20, 2025
Unprompted review
Rated 4 out of 5 stars

I ordered 2 pillows to assist my…

I ordered 2 pillows to assist my partner with his snoring and sleep apnoea issues. Unfortunately I had to cancel the order as he had already purchased similar pillows elsewhere. Despite customer services trying to persuade me to change my mind, after several emails and proof of purchase being sent to them, they refunded my payment in full immediately. I can only give my star rating based on customer service and not on quality of the product as I had cancelled it before despatch.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

If I could leave a minus star rerview I would! I purchased 2 of the ultrasonic 360 toothbrushes at a cost of £65.39. I felt reassured that the site offered a 30 day guaranteed refund, but when they arrived and proved to be useless, on contacting customer services to arrange a return and refund, they have just taken me round in circles, asking for videos and other 'evidence' and not allowing me to return them or providing me with the promised refund. DO NOT BUY FROM THIS COMPANY, THEY ARE A FAKE COMPANY, WITH FAKE GOODS AND FAKE REVIEWS.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

Antichoking device

Ordered an Antichoking device after seeing a Facebook article and advert and worrying about my granddaughter choking. It was not the genuine LifeVac and had a torn information sheet and what looked like black hairs in the package. There was no return address in spite of paying a fee for returning when I purchased it. I wish I had read the reviews on here before ordering as the company are making it difficult to return. I have now read Government guidelines on Anti Choking devices and realise this is a product which could be dangerous. DO NOT BUY

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered x2 anti choking devices

Ordered x2 abti choking devices, asked to return how do I go about it as no paperwork or return labels ( person purchased them for had already bought some).
I was told the label on the parcel not return address( that is why I contacted them in the first place.
Then informed shipping cost would be too high so offered £5 refund and voucher for £30 . Why shipping cost if UK based?
Anyway I looked then at reviews of the items and wish I had read them before.
Company go on about trying to do right by the customer but I feel that this is not the case - I just want my money refunded not a voucher to have to purchase some cheap poorly made rubbish. Never will I purchase from them again

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order!!

Do not order!!! I purchased the anti choking device after seeing an advert on Facebook that put pressure on me to buy it to keep my child safe. I read bad reviews and asked to cancel 12 hours later. They asked me 3 times not to cancel and that they would give me a free gift if I didn’t. They then took my money and said it was now too late to cancel!! The item then arrived and the cheap plastic was damaged. I am now going through PayPal to try and get the money back. Sickening that they are scamming worried parents with products that would waste your time if your child was choking!!!!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Order Anti-Snoring Pillows…

Order Anti-Snoring Pillows unfortunately I wasn't taken into hospital and wasn't able to receive the parcel... The companies customer services were very prompt, polite and understanding ready to do their upmost to solves the situation and dealt with it satisfactory manor. Would the the company again.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Order cancellation

I requested to cancel my order pretty soon after making it and the customer service was really good. Very polite and cancelled it and refunded me quickly.

November 7, 2025
Unprompted review
Rated 2 out of 5 stars

Doesn't work

HAVE BEEN WAITING FOR AGES FOR THE TWO PILLOWS ANTI SNORING ONES! AFTER EMAILS AND SAYING THAT THEY TOOK MY £70+ POUNDS STRAIGHT AWAY,EVENTUALLY THEY ARRIVED AND I HAD HI HOPES, NEEDLESS TO SAY HE'S STILL SNORING AS AM I! SO IT ISN'T WORKING SO IN THE MEANTIME PAYPAL REFUNDED MY MONEY AND THEN,WITHIN A COUPLE OF DAYS THEY WERE ON AT ME TO PAY BACK THE MONEY, NOW TWO WEEKS HAVE GONE BY AND STILL NOT WORKING 😕! THEN I RECIEVED AN EMAIL TODAY TO ASK FOR THE MONEY BACK 😑 I'VE TOLD THEM THEY AREN'T WORKING AND THEY SAID NEEDS MORE TIME! AND THEY ARE TRYING TO GET THEIR HANDS ON THE MONEY 💰! SO IF THEY DON'T WORK SHOULD I PAY THEM BACK 🤔! I'M WONDERING WETHER TO TELL THEM TO GET THEM SENT BACK BUT I WON'T PAY FOR THEM TO GO BACK 🤔 THOUGHTS PLEASE!?

October 20, 2025
Unprompted review
Rated 4 out of 5 stars

Refund experience

Ordered 2 items that unfortunately were not required, customer service was very helpful in cancelling my order before shipping and refunded my payment extremely quickly. Kept me updated throughout the three days it took as it was over a weekend

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy with the service I was given, items arrived on time. Customer services were very efficient and always responded to my queries.

November 4, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look