Shopatmars Reviews 370

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

SCAM @ shopatmars.com (SAM) w/ customer service phone #888-570-2972 - Start: I received notice of a charge on my bank account (which I now get for any and all transactions on my phone) which did not... See more

Rated 1 out of 5 stars

1st thing, why am I forced to give even 1 star (which it doesn't earn) - it's like giving a rating to someone who burgled your house, gets caught and you have to give a rating?? Ridiculous. If you buy... See more

Rated 1 out of 5 stars

As with others on here, the purchase of an item in Jan 2024 came with “free” Red Planet membership, which was not clear on checkout and mentioned clearly as “free” on the order confirmation. They then... See more

Rated 1 out of 5 stars

Purchased a phone lanyard which I had to chase delivery on. Product arrived equal to market tat not worth price. Since they have tried to take 4 different payments without anything being ordered’. For... See more

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1.1

Bad

TrustScore 1 out of 5

370 reviews

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Rated 1 out of 5 stars

Do NOT order from here!

Do NOT order from here. I ordered a phone safety device after seeing an advert on Instagram. They have tried twice since then to take outrageous amounts from my back account without my authorisation. They are scam artists and this website needs shutting down.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

DON'T GIVE THEM YOUR CARD DETAILS

Ordered a sink attachment through a sponsored ad on Instagram about 4 weeks but it never arrived. Then today I got a message from my bank about a transaction €45.87 from SHOP AT MARS. This was not me, and looking through the reviews now I can see this is a regular occurrence, so adding my story to the list. How is this company getting away with this?

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Ordered low value item, not arrived. Tried to take 2x card payments. Had to cancel my card avoid avoid avoid.

June 24, 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!!

TOTAL SCAM!!! About 3 weeks ago, I was going to order a pill cutter from this site, but, i found the same one on Amazon for less. I never completed the order from these people, but, on Friday, June 28th, a charge of $49. showed up on my account. As I looked through the complaints, $49. seems to be the magic amount that most people reported. I've registered a dispute with my bank, and this will be taken care of, but, my card had to be cancelled, and, I will have to wait a week without it. If I could have given them zero stars, I would have. IF YOU DO ANY BUSINESS WITH SHOP AT MARS, YOU DO IT AT YOUR OWN PERIL!!!

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

My mother got a text from her bank…

My mother got a text from her bank saying that there was a fraudulent charge for $49. She has never ordered anything from this company. How have they not been sued? I’ve seen so many reviews with the same scenario as this.

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

100% SCAM!!

100% SCAM!!! Ordered Egg holder for only £8 back in April. Received this item TWO MONTHS LATER.

Just realised that they also have taken out £40 last month and £38 few days ago without my knowledge!!

Had to go to the bank to sort it out.

AVOID THEM AT ALL COSTS!!

The item which I've ordered wasn't from the United States, it came from CHINA!!!

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered goods. Payment made. 2 weeks later no update on my order. E mailed a few times. No response. Bank alerted me that they declined a request for payment. Mars had attempted to withdraw additional money.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! DO NOT ORDER!!!!
Took my money and never shipped item
Then sent an saying my payment did not process, but my bank shows it did. They asked that I enter my info again. Don’t order from them

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

Minus 5 stars!!

Would give minus 5 stars if I could!
Ordered 2 items about 2 weeks ago, paid in full.
Today, they tried to make a transaction of $49.00 from my account but was stopped by my bank.
Total scammers!
Don't give much hope that I'll receive my items........lesson learnt 🤦‍♀️

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

I wish I checked the reviews before purchasing. Ordered an item that never arrived and they tried to take £38 from my account. Luckily my bank blocked the transaction

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

YOU GUYS ARE THIEVES

If I can give you 0 star I would. What makes you think you're allowed to take money out of my account with out my permission. Plus I have not ordered anything from you guys but somehow you got my new card. I'm giving you 24 hours to return the money back into my account before I get a hold of better Business bureau. I'm not kidding you guys are ridiculous. Take money and don't even buy anything. 24 hours I'm not kidding I will turn you in. Put the money back in my account I mean it I will track you goodbye

June 27, 2024
Unprompted review

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