I have receipts still being tracked from January. I don’t understand why they are taking so long. It’s an easy app to use but am not convinced yet that it’s worthwhile. It’s appears to but when to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found this app easy to use. And although you can accumulate funds easy enough, you do have to wait a long time before you can redeeem your funds. I have used other apps that do similar and can re... See more
While there is some great % cashback, there too many travel offers, as well as too many expensive department stores. I do like the fact the the offers change frequently. The surveys don't pay a lot an... See more
I’m new to this sort of stuff my friend told me to jump on a app called shop back and with all my receipts I’ve collected in the months I didn’t no if I was to snap shot all my receipts that I will g... See more
Company details
About ShopBack Australia
Written by the company
Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.
About ShopBack
Written by the company
Contact info
Sydney, Australia
- help@shopback.com.au
- shopback.com.au
4.2
Great
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the best there is out there
This is the best there is out there. The cashback are always true (no catch) and the gift card cashbacks are generous. I've gotten $300 back in a year. Recommend it!
May 19, 2026
Lack of Assistance
I don't have a Cash Back account. Yesterday I was scammed by a person who bought 4 x $500 gift cards with my scammed bank credit card. I was hoping those 4 gift cards could be cancelled so the scammer couldn't make use of the money. I provided the order numbers for those 4 gift cards. But Shop Back wasn't prepared to do that unless I opened an account
Having been scammed already this response was so disappointing. Not helpful and not caring.
May 19, 2026
I waa hoping higher %
May 19, 2026
All is good
All is good, it’s just bad luck that it takes so long the money to be credited back.
May 18, 2026
Love ShopBack
Love ShopBack! Even if I get 20 cents, it all adds up. The bonus days are the best. Before long you have money to withdraw and spend, and getting ShopBack on that purchase.
May 19, 2026
Great experience but shame can’t use…
Great experience but shame can’t use o. Store anymore
May 19, 2026
Love getting cash back for the things I…
Love getting cash back for the things I buy anyway.
It’s easy and I get discounts for using shop back as well as the cash back accumulation
May 19, 2026
A great little app
A great little app. I love scanning my receipts and watch my balance grow.
May 12, 2026
I’m new to this sort of stuff my friend…
I’m new to this sort of stuff my friend told me to jump on a app called shop back and with all my receipts I’ve collected in the months I didn’t no if I was to snap shot all my receipts that I will get something back. I was disbelief where ShopBack was taking me. lol. I gave it a go and every receipt was cents or $2 dollars etc..
I only do it for fun lol till this day I still don’t understand the ShopBack app.. lol
May 12, 2026
It was great to receive cashback after…
It was great to receive cashback after purchasing the products.
May 18, 2026
$22 dollars and not more making chances…
$22 dollars and not more making chances to cash out..will have to do pennies a day for months to get the oney...
February 20, 2026
It’s easy as
May 11, 2026
Everything goes well as advertisd…
Everything goes well as advertisd (discount and back refund), no fuzzz at all. Thanks.
May 18, 2026
Hard to get points.
I find it hard to get the points up. I buy mostly from Shein. And minimal points given to existing client
May 18, 2026
it was an evoucher so it arrived…
it was an evoucher so it arrived quickly and ready to use
May 18, 2026
Great browser app
The browser app is very useful for connecting with sites that offer points
May 18, 2026
Misleading promotions and a customer…
Misleading promotions and a customer service ethic that is designed to frustrate and annoy. The cashback offers are quite good, but often you have to fight tooth and nail to get them to honour them. Overall a pretty messy outfit.
May 18, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.