Shopchayne Reviews 229

TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Ordered November 30 and only received it March 5, almost 3 months. I emailed several times and they replied relatively quickly which is the only reason I’m giving 2 stars instead of 1. The explanation... See more

Rated 1 out of 5 stars

I placed an order with this company on 10th December 2025. It is now 30th January and I have not received a shipping email or any indication my parcel has left their warehouse. I have sent multiple em... See more

Rated 5 out of 5 stars

I made an order a year ago and wasn’t thrilled with customer service, I couldn’t get in contact with anyone. But recently my chain broke so I reached out, and within hours I had a response saying th... See more

Rated 4 out of 5 stars

Hi, so I’m leaving an actual review. I ordered during Black Friday and received them before the new year (Dec 27 specifically). So yeah shipping takes awhile, if you are planning on ordering just know... See more

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2.4

Poor

TrustScore 2.5 out of 5

229 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

shipping took over a month but...

The shipping is taking too long without any updates, they should at least tell you you are gonna wait so long and not 2-6 days.
Shipping took 5 weeks, but the lady said my package got lost so they had to ship it again and they threw in a free woo bracelet to excuse the waiting time. I just got my order and it looks amazing!

February 3, 2023
Rated 1 out of 5 stars

Overall experience was garbage

Overall experience was garbage. I ordered a chain in November, was shipped two weeks later, the shipping information never updated. It ended up getting lost in the post and the amount of effort I had to put in to even get someone to speak to me and give me the answers I wanted was unbelievable. And at that, I only got one response that they were gonna send me a new one. Never got a confirmation that was happening, never got shipping information until two days ago. I will never be ordering anything from this company again. I can only hope the chain isn’t trash quality.

December 25, 2022
Unprompted review
Rated 4 out of 5 stars

My Overall Experience

I’ve loved my experience with Chayne so far, I own 3 of the 4 rings on the site and they’re all super high quality and affordable for how quality they are. I have had a negative experience once when I bought a silver chain once and i received a gold one but still overall a good experience.

January 14, 2023
Unprompted review
Rated 4 out of 5 stars

Jewelry Good, Shipping Bad

Hi, so I’m leaving an actual review. I ordered during Black Friday and received them before the new year (Dec 27 specifically). So yeah shipping takes awhile, if you are planning on ordering just know that before hand. However, the pieces are pretty good for its price (if you got them for $30 a piece), every time I go out I wear it but unfortunately I have lost my 2014 hills chain, but besides that the jewelry itself is good for the price. Shipping is something that’s going to take awhile just be aware of that.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Deserves a better rating

Chayne deserves a better star rating from my experience.

First off, offering hip hop inspired jewellery is a great idea. I ordered the Thorn Ring (inspired by MM&TBS).

The ring took just under 2 weeks to arrive which was fairly quick considering 1) it was over Christmas & New Year & 2) it came from abroad.

They state it can take up to 8 working days so, considering I ordered over Christmas, it came in reasonable time. There’s also tracking info that you’re emailed about so can check the progress of your delivery along the way.

The ring itself is great, exactly as shown and described and is of high quality. And it was a very decent price too.

Would 100% use again & recommend.

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a lot, happy every time

I have ordered from this company plenty of times before and I have never had any issues. The quality of the pieces are unreal for the price they charge and the jewellery pieces they offer are very unique, it's refreshing to see a brand like this in amongst others who charge more for less quality.

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great help from Natalia

I hadn't received my 2 necklaces and contacted Chayne for more information. Natalia got back to me multiple times and helped me track them and such. We received them yesterday and our 18 yr.old son loved them. We were surprised at the amazing quality. He loves them. Thank you for a great product.

December 26, 2022
Unprompted review
Rated 1 out of 5 stars

Cheap material, Terrible quality

Chain link quality was poor. Bought two chains one was tangled and twisted to the point it could not retain shape. And with Second chain the clamps immediately broke when first putting it on. Would not recommend purchasing from this company.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great chains

Great chains. Delivery took a little while but that’s on postal service.

December 27, 2022
Unprompted review
Rated 3 out of 5 stars

Late delivery

My Present isnt arrived until today.. The advertising says 4 to 6 days..
I only received a lot ad's but
no Information.. Really sad..

Update: IT arrived on 4th Januar.. Late but IT arrived. So the Product ist very good.

December 23, 2022
Unprompted review
Rated 1 out of 5 stars

Still have not received the order

Still have not received the order. Ordered over a month ago. Did not arrive in time to give as a Christmas gift. Super disappointed in the false expectation of shipping time portrayed on the Chayne website. If it takes over a month to ship, please specify on your website.

December 26, 2022
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order. I tried 2 times to get a rep to tell me when it was actually going to be delivered. Very frustrating. Now I have to try again to contact this company and now get a refund. How disorganized can a company be; asking me for a review and me not even receiving the merchandise. Get organized!

December 26, 2022
Unprompted review
Rated 1 out of 5 stars

How you going to ask me to review a…

How you going to ask me to review a chain I haven’t received!? Then I get to the comments and it’s the same responses from everyone else. I’ll be returning this or going to my bank to report as fraud.

December 24, 2022
Unprompted review
Rated 1 out of 5 stars

I haven't received it

I haven't received it and you are asking for a review. Now my son will not be getting his Christmas gift on time.

December 24, 2022
Unprompted review

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