I'm positively surprised! Macbook M5 arrived 6 weeks after order exactly on time with shipping estimate. Product was brand new, all specs were as expected and it was a good price. I will use them agai... See more
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I had to cancel a first purchase as the delivery was delayed and I didn’t get enough detail of the cause to wait. After a colleague convinced me to try it again, delivery came on time, apart from SE... See more
Company replied
Im overall satisfied for having a less than 48H delivery at Barcelona's office even though the SMS I received had inaccurate hours. I also believe that the 9€ transportation charge was unnecessary gi... See more
I bought an iPhone 13 for my daughter and the whole process was very easy. The best part though was the delivery, we paid for a non urgent delivery (after Kings day in Spain) and we got the iPhone... See more
Company details
Written by the company
Shop Duty Free es tu tienda online especializada en productos Apple con los mejores precios en MacBook, iPhone, iPad y más. Ofrecemos garantía oficial, envíos rápidos y pago seguro en toda España. Nuestro compromiso es brindarte la mejor experiencia de compra con atención personalizada y precios imbatibles. ¡Compra hoy y disfruta de la tecnología Apple al mejor precio!
Contact info
Alt de Gironella, 11 - 5, 08017, Barcelona, Spain
- 931710480
- info@shopdutyfree.es
- shopdutyfree.es
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 month
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iPhone 11
I ordered an iPhone 11 and it was supposed to come in a week but I’ve got it in 3 days in perfect conditions.
I got my device too late.
sooner delivery than expected
Great service and prices
Great service and prices, the only bad thing i can say about it is that i got an e-mail telling me the delivery was going to be delayed for 7 days, eventhough my product was on the store that same day. It is more like a funny story than a complaint
Fast and trusted
Very good and fast service
They sell used MacBook for new and play with delivery date
They lied selling a used device instead of new.
They also tried to postpone the delivery without target date, and only sent it when I tried to cancel the order.

Reply from ShopDutyFree
Good job
i had it scheduled for march. But received it after les than 1 week since the order. Nice and fast. Good customer service. Big thanks!
Everything very good
Everything very good. No problems. They sent me the article before the date that they said. So It´s a very good service
The iPad is incredible and the order is…
The iPad is incredible and the order is perfect. Thanks a lot !!
Order placed and delivered very quickly…
Order placed and delivered very quickly without issues
Good discount, well packed
I found a Discount for an iPad pro in their page. Everything was correct, well packed, fast delivery.
10/10 👌
I bought a couple of homepods mini, the free delivery was the next day.
Its just what i want
Good service and cheapest products
Pedi un iphone 13 mini que funciona…
Pedi un iphone 13 mini que funciona perfectamente y llegó perfectamente a tiempo!
Muy buen servicio totalmente recomendado
Great service!
3 mobile phones bought in last year and always they kept the promise (deadlines, quality and customer care)
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