My order was held in the warehouse for…
My order was held in the warehouse for 3 days without delivery. They are too disrespectful to customers
February 14, 2025
Unprompted review
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Company details
Written by the company
Witaj na oficjalnym profilu Shopee Polska. Kupuj w Shopee! Zapewniamy bezpieczne zakupy z Gwarancją Shopee.
Contact info
ul. Towarowa 28, 00-839, Warszawa, Poland
- https://help.shopee.pl/portal
- shopee.pl
2.4
Poor
674 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BAD CUSTOMER SERVICE,DIFFICULT TO REACH…
BAD CUSTOMER SERVICE,DIFFICULT TO REACH OUT, they promise free return, but they ask you to pay the shipping, vendors sell everything (fake products). worst experience ever
November 23, 2022
Unprompted review
Reply from Shopee Polska
Hi! I'm sorry for the problems you encountered while using Shopee. If the situation with your orders or returns is still not resolved, please contact us on the chat in the Shopee application or visit our Help Center (https://help.shopee.pl/portal), we will try to help you.
Daily deals and low prices
Daily deals and low prices! Very fast delivery and lots of shipping options, never experienced any issues! I’m always pleased with the service
September 10, 2022
Unprompted review
Reply from Shopee Polska
Welcome! Thank you for your kind words. :) We try to develop the application all the time so that you have the pleasure of shopping with Shopee. If you have any questions, we will be happy to answer them - e-mail us: service@support.shopee.pl or contact us via live chat.
Pretty reliable market
For a new market it's pretty good platform with many good offers. Need some work with UI but I've got nothing to complain about yet
September 6, 2022
Unprompted review
Reply from Shopee Polska
Hej! Dziękujemy za Twoją opinię, cieszymy się, że z nami jesteś. Mamy nadzieję, że korzystanie z Shopee nie sprawia Ci żadnych problemów. Jeżeli masz jakiś pomysł, który pomoże nam rozwinąć platformę, napisz do nas na czacie w aplikacji Shopee lub sprawdź nasze Centrum Pomocy (https://help.shopee.pl/portal).
When all works it's all fine..
..but when it doesn't you will have a hard time returning the item and/or getting the money back. Items vary from high quality to utter garbage. Highly unrecommended.
August 26, 2022
Unprompted review
Reply from Shopee Polska
Hello! We are sorry to hear that our platform does not meet your expectations. We are constantly evolving and we do our best to keep our customers satisfied, if you have any news to help us improve the platform, drop us a message about the Shopee app or our Help Center (https: //help.shopee. pl / portal).
Ordered multiple times and are super…
Ordered multiple times and are super happy about the experience
August 19, 2022
Unprompted review
Reply from Shopee Polska
Jesteśmy zaszczyceni, że jesteś z nami. Bardzo dziękujemy za poświęcenie czasu na wystawienie opinii. Obiecujemy, że dołożymy wszelkich starań, aby Twoje doświadczenia z Shopee były jak najlepsze! Jeśli masz jakieś pomysły, dotyczące ulepszenia platformy, skontaktuj się z Nami poprzez czat lub wejdź w Centrum Pomocy!(https://help.shopee.pl/portal).
App is full of fakes!
App is full of offers of fake watches, cosmetics, clothes and others. They know but do nothing about it. They'll block you on social-media if You only mention it. And you never know what you get. I don't recommend it.
July 12, 2022
Unprompted review
Reply from Shopee Polska
Dziękujemy za opinię i zwrócenie uwagi na ważne kwestie. Jesteśmy platformą, która dopiero się rozwija, mamy nadzieję, że będziesz dla Nas wyrozumiały. Każdy produkt powinien posiadać certyfikat oryginalności, jeśli zauważyłes jakieś nieprawidłowości, zgłoś Nam na: service@support.shopee.pl
Not so bad as it seems
Not so bad as it seems. I have ordered several small items a couple of times – have to say that price was good and delivery times OK as well. However, the Polish website page is full of glitches and needs a serious overhaul, both technically and graphically.
July 1, 2022
Unprompted review
Reply from Shopee Polska
Hello! Thank you for your interest in the Shopee application :) If you have any questions, please write to service@support.shopee.pl, we will be happy to answer!
Page looks like a scam
Page looks like a scam, they are asking you to confirm your phonenumber altho you only want to buy something with out loging in...
June 12, 2022
Unprompted review
Reply from Shopee Polska
Cześć! Dziękujemy za Twoją opinię. Przykro nam z powodu Twoich negatywnych doświadczeń na naszej platformie. Twoja opinia została przekazana do odpowiedniego działu w celu ulepszania zakresu dostępnych produktów. W razie jakichkolwiek pytań, zapraszamy do kontaktu pod service@support.shopee.pl.
The worst shopping expirience
The worst shopping expirience. And the add that plays in TV for this is a sin against humanity.
May 26, 2022
Unprompted review
Reply from Shopee Polska
Bardzo nam przykro, że nie oceniasz pozytywnie naszej platformy. Zależy nam, aby świadczone przez nas usługi były na jak najwyższym poziomie, dlatego każda opinia jest dla nas ważna i bierzemy ją pod uwagę. Prosimy o kontakt pod adresem mailowym: service@support.shopee.pl Mamy nadzieję, że następne zakupy w Shopee będą w pełni zadowalające.
Received fake and non working product
Received fake and non working product. Really poor support from the platfrom, I wasn't able to receive my money back. Avoid it!
February 21, 2022
Unprompted review
Reply from Shopee Polska
Hi! We are very sorry that you are not satisfied with our app. We are constantly developing. Report your problem to service@support.shopee.pl, and we will help You!
Ordered "Dzieci Nowy produkt Zip String…
Ordered "Dzieci Nowy produkt Zip String Rope Propeller Handheld Sports Fun Electric Toys" and it came broken\not working. Do not spend your time and money on this website.
December 8, 2021
Unprompted review
Reply from Shopee Polska
Hi! We are very sorry that the product you ordered does not work. We hope that the situation will not happen again. Please contact us if you have any questions: service@support.shopee.pl
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