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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, most reviewers were somewhat happy with their experience overall. Many customers are impressed with the product's quality, noting that items are well-made, durable, and look better than advertised, often enhancing the appearance of their key fobs. The online ordering process is generally described as easy and straightforward, with many appreciating the selection and pricing. People also find the key covers to be a perfect fit for their fobs, with buttons remaining functional and easy to press. However, some customers experienced issues with order accuracy, receiving incorrect items or finding that the covers did not match their specific key fob configurations. Delivery times were a common point of contention, with some reporting long waits and unexpected international shipping, while others noted receiving partial orders or experiencing delays. A few reviewers also expressed dissatisfaction with customer service when trying to resolve these issues, citing difficulties with returns or cancellations.

What people talk about most

Product

People report positive experiences with the product, often praising its high quality, good craftsmanship, and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as excellent, well-made,... See more

Order

Customers had ambiguous experiences with order, with some reviewers praising the excellent ordering and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising the excellent... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The cover for my Cadillac was spot on but I need a 4 button cover for my 2022 Mitsubishi Outlander. It seems that you do not make a 4 button cover for that vehicle. I ordered a 3 button cover by mista... See more

Rated 4 out of 5 stars

I love the design however the back of the fob did not come with the open space for the symbol on the original fob. I emailed customer service but only received a general message. The issue hasn't trul... See more

Rated 4 out of 5 stars

The online ordering, selection of key covers, and pricing made it a great experience. My only reason for not making it 5 star was because it took 3 weeks to get delivered from the order date and never... See more

Rated 3 out of 5 stars

I like the key cover. I have a 5 button remote with the lock and unlock side by side at the top. Unfortunately the cover doesn’t allow me to actually press those buttons. The rest of the buttons work... See more


Company details

  1. Car Equipment Accessories Store

Written by the company

Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.


Contact info

3.7

Average

TrustScore 3.5 out of 5

95 reviews

5-star
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1-star

Replied to 37% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

One hit, one miss!

The cover for my Cadillac was spot on but I need a 4 button cover for my 2022 Mitsubishi Outlander. It seems that you do not make a 4 button cover for that vehicle. I ordered a 3 button cover by mistake. Fortunately, I was able to purchase the proper cover from another vendor.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Bought this product the key doesn't fit…

Bought this product the key doesn't fit in it The item you sent me is too small I need to know what website to use to send pictures I tried to send pictures yesterday but it did not go through and I emailed you about it and haven't received any message yet on how to send it

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Stay away from Exclusive Keys.

this company behaves like a scam. They take your money, never send the key fobs, and then completely ignore your messages. Customer support is practically nonexistent.

I regret ordering from them and would strongly warn others not to trust this business. Save your money and buy elsewhere from a legitimate company with real customer service.

May 9, 2026
Unprompted review
Rated 3 out of 5 stars

Nice but not fully functional

I like the key cover. I have a 5 button remote with the lock and unlock side by side at the top. Unfortunately the cover doesn’t allow me to actually press those buttons. The rest of the buttons work fine and I can still use it as I usually just use the button on my door handle to lock/unlock the car. Just wish it all functioned as it did without the cover.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Save your money.

Picture and videos showed red stitching and a red strap on black. I got neither. I asked for a refund or an exchange and have received no response as of yet. Disappointed I wasted $40. If they don't replace it I'm just tossing it in the trash. Do not recommend.

May 5, 2026
Unprompted review
Rated 3 out of 5 stars

Ordering was confusing

Ordering was confusing. I ordered the wrong part and was told to bad. The Cadillac fob and Corvette fob are opposites. Some great companies would reach out to correct the problem. Not them.

April 28, 2026
Unprompted review

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