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See what reviewers are saying

Rated 1 out of 5 stars

Do not rent any thing here!!! Very bad service and attitue, Once you've paid you tried your luck, nothing available! And they wont return your money

Rated 5 out of 5 stars

Amazing products & amazing service!! Ordered two camisole tops and found the company via SilkFreds however their shipping was 7 days, I hoped that if I went through them directly they might not pay as... See more

Company replied

Rated 1 out of 5 stars

Ordered next day delivery but took over a week and a half to arrive. I had to call the company on three occasions to ask for an update on my order. I returned the items at the end of December and I... See more

Rated 1 out of 5 stars

A blouse was ordered on November 17th - the site would not accept our debit cards, and therefore we used Paypal. The order was acknowledged, but the, nothing. On December 3rd I enquired by email as... See more

Company details

  1. Women's Clothing Store

Written by the company

Love Frontrow is a newly established brand that offers the style-savvy customer exactly what she wants - unique access to the hottest looks from the season. Love Frontrow takes the key elements from trends for the season and delivers this message to our customers in an affordable way without compromising on style or quality. Our aim is to bring new and original designed fashion to you and become a leading much loved online fashion brand. Since launching Love Frontrow, we have successfully established ourselves as a unique and fashion forward brand, with impeccable packaging and unrivaled customer care.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

35 reviews

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Rated 5 out of 5 stars

Great boutique, great service

I ordered a lovely dress. I was very pleased with the shop and the service received My dress order arrived the day after it was placed but unfortunately was too big so I returned the dress with ease via the post office and placed another order for a smaller size which again arrived promptly the following day.

July 23, 2021
Rated 1 out of 5 stars

I can’t track my order 👎🏼

September 5, 2020
Unprompted review
Love Frontrow logo

Reply from Love Frontrow

Thank you for your review.

We are sorry to hear you cannot track your order. This is because our system cannot pick up the following delivery address since you have written the address in Arabic as below:

المنتزه الغربي
بريدة ****1
Saudi Arabia

Our payment system also picked up the following two reasons:
- Shipping address is 209 miles from location of IP address
- Some characteristics of this order are similar to fraudulent orders observed in the past

We have emailed you and still waiting for a reply so we can re-send or issue a full refund.

You can email us at: enquiries@shopfrontrow.uk

Kind regards

Joseph Daniel
Love Frontrow Customer Care Team


Rated 1 out of 5 stars

AVOID

Bought a dress from this company via Little Mistress and it didn't suit me, so I returned the item (for which I had to pay to do). I subsequently have had the item returned to me stating that it does not meet the refund requirement despite still having the tags attached, having not been worn or washed, being free from stains and in a re-sellable condition. I have checked the dress and had another person to check the dress independently and there is absolutely no damage what so ever. I will never buy from this company again as in my opinion, they are total con artists.

September 5, 2020
Unprompted review
Love Frontrow logo

Reply from Love Frontrow

Thank you for your review.

Your order was returned back to you since it did not meet our returns policy. The dress arrived with visible stains and had a strong smell of body odour and perfume which is not acceptable. We do not accept items back that have been worn.

Kind regards

Laura Simonds
Love Frontrow Customer Care Team

Rated 5 out of 5 stars

Amazing products & amazing service!

Amazing products & amazing service!! Ordered two camisole tops and found the company via SilkFreds however their shipping was 7 days, I hoped that if I went through them directly they might not pay as much commission and possibly have quicker delivery times... So I did, I received my item less than 48 hours after ordering! The camisoles are great quality and I will definitely be ordering again, thank you so much

July 22, 2020
Unprompted review
Love Frontrow logo

Reply from Love Frontrow

Hi Hayley,

That's lovely to hear! We are pleased to hear you are happy with your order.

Kara Burnley
Love Frontrow Customer Care Team

Rated 5 out of 5 stars

Love Frontrow 5*

I’ve ordered a few items from Love Frontrow now. Always fast delivery and amazing quality! One of my favourite brands!

September 8, 2019
Unprompted review
Love Frontrow logo

Reply from Love Frontrow

Hi Debbie,

We are so pleased to hear this! Thank you.

Laura Simonds
Love Frontrow Customer Care Team

Rated 5 out of 5 stars

Beautiful product !

Ordered from Love Frontrow a couple times now and it's my new favourite shop! items come super fast, AND the products are beautiful! deffo recommend :-)

August 1, 2019
Unprompted review
Love Frontrow logo

Reply from Love Frontrow

Thank you for your feedback, Jodi!

Rated 5 out of 5 stars

Amazing customer service

love frontrow Amazing customer service, and delivery times. Thank you so much

July 27, 2019
Unprompted review
Love Frontrow logo

Reply from Love Frontrow

Thank you for your feedback, Kelly!

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