I got an email headed “Prime membership renewal”, so I clicked on it to pay for this. Instead, it went to a “Shop gadgets” site, which is nothing to do with Amazon. After contacting them, a lady calle... See more
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See what reviewers are saying
I was buying a phone for R120 and joined the membership without my knowledge. I did not sign any documents. The money was deducted on my account without my concent. Emily assisted me last month and... See more
Escalation manager took personally care of my case. They answered within minutes and offered to help me with my case. I am satisfied with this. 4/5 stars because of the onboarding inconvinience at th... See more
Good day , I appreciate this space to indicate that my experience was not so good at the begin but the Sir Alero attend my claim with professionalism , puntual and with the attention that any... See more
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Hasn’t replied to negative reviews
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Kevin gave me good customer service
Kevin gave me good customer service
Paul give me a good escalation thank…
Paul give me a good escalation thank you so much
Everything top specially costumer…
Everything top specially costumer service!
Emily reached out to assist
Emily reached out to assist, helpful support indeed. Much appreciated
Good service by Imani she help me…
Good service by Imani she help me resolve my matter.
Feedback message to explain the…
Feedback message to explain the situation was sent.
I thank the site and especially Emily…
I thank the site and especially Emily for the fast work done. Emily helped me a lot.
The support line is responsive so fast…
The support line is responsive so fast and trying to solve the problem
IT’S A SCAM, AVOID AT ALL COSTS
IT’S A SCAM, AVOID AT ALL COSTS!!! I was booking a court online to play padel on my local tennis/padel club’s website, which I had not visited in a while. After I thought I had paid for and reserved my court, a window suddenly popped up saying that I needed to create a new account and subsequently asked me for my card details again. I assumed that this was due to the club’s software being dodgy, but next thing I knew, I was redirected to Shopgadgets’ website, who I have never heard of before and I was told that I had created an account and subscription with them. They then told me that I would be charged €50 monthly. I immediately blocked my card so they could not do it. I will try to delete my account with them, but based on previous 1-star reviews here, that seems to be very hard. They prevent you from deleting it in the first 24 hours and after they insist on making you pay them even more to delete your account. It looks as if their game is to hack into other websites, redirect you to theirs when you want to pay on other websites and then grab your details and steal your money. These people are the lowest forms of life and I hope that they suffer the fates that they deserve!
Edith contacted me
Membership cancellation request dealt with professionally and speedily. No problem encountered with request for membership fee to be refunded to me
They forced me to rate 5 stars to…
They forced me to rate 5 stars to refund
But they didnt refund me anything...
SCAM
Emily was very helpful
Emily was very helpful, appreciate her efforts to resolve the query
Good customer support by Kai
Emily has been a great help.
Shop gadgets is a scam site
Shop gadgets is a scam site - avoid like the plague. I only lost £10, because I used a disposable card. If you use your main account, they will empty it. No refunds, rubbish products no one would buy that are way over-priced. Avoid avoid avoid.
Thank you Emerald!
Emerald, the escalation manager personally reached out regarding my request for refund after requesting it from the customer support chat.
I appreciate her reaching out directly and hoping she could finally close this matter.
Good and efficient service.
Subscription
Hi. Maya was my agent. Her prompt and brisk response was very much appreciated. She resolved my concerns without a second thought. Thank you
CASILLAS is a great agent
CASILLAS is a great agent to deal with..t'was a very smooth transaction..job well done!!
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