i should've listened to the reviews…
i should've listened to the reviews since this brand doesn't offer replacements or refunds on defective pieces. i ordered the 'angel's charm' necklace (i've been wanting for a while and they just restocked) - the necklace arrived pretty much tarnished and the heart pendant was scratched, which i was really sad about. i've seen some other reviews saying the same thing on their orders arriving in poor condition, so i contacted their customer service. they didn’t respond for 2 weeks, and didn't give me a resolution other than we don't offer returns.
really cute designs but shipping and actual item that arrived were not as advertised.
