ShopiPersia Reviews 372

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their authentic taste, excellent quality, and how well they are packaged. Many people also praise the service, noting its trustworthiness, professionalism, and the great effort made to ensure satisfaction. However, some customers were dissatisfied with the delivery service and their orders. A number of people reported significant delays in receiving their items, with some orders taking several months or not arriving at all. There were also instances of incorrect items being sent, issues with customs codes leading to returns, and a lack of communication or tracking information after placing an order.

What people talk about most

Product

Consumers find products to be of excellent quality and are satisfied with their purchases. Many reviewers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers received their orders... See more

Order

Customers had ambiguous experiences with order. While some consumers reported receiving their orders quickly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items in... See more

Service

Users describe positive interactions with service. Many customers praise the fast and convenient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more

Rated 5 out of 5 stars

The package took much loooonger than expected due to the ongoing geopolitical reasons, around 4 month, but it did arrived to Brazil with exact item and carefully wrapped. Service can be trusted.

Rated 5 out of 5 stars

I would like to sincerely thank you for the wonderful service and high-quality Gaz sweets I received from your website. The packaging was neat, the delivery was on time, and the taste was truly delici... See more

Rated 5 out of 5 stars

great customer service, helped me with a coupon not working. shipped in time and for a reasonable price. Minor damage on the packaging material for the book when it arrived, probably happened during s... See more


Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I made an online order from shoppersia…

I made an online order from shoppersia recently,although it was the first time shopping from an iranian website,had a great experience overall..the postage time was very fast and reliable with tracking info provided to me_and my order was exactly asked for,I am very satisfied and recommend shopping from this iranian online shop_very trustworthy👍

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

I do not recommend this seller to anyone!

I am extremely disappointed with this seller. The product was never delivered, and at no point was I informed about any delays or issues with the shipment. The carrier ended up returning the item to the seller, yet I am still being charged for the transportation costs, which is unacceptable.

The lack of communication, responsibility, and customer care is very concerning. Based on my experience, I do not recommend this seller to anyone. I would strongly advise others to avoid this shop to prevent similar problems.

September 15, 2025
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Your package remained at your local post office for one month, but it was not collected. The package was returned to us, and we have refunded your payment. Please make sure to collect your package from the post office if you place an order in the future : https://parcelsapp.com/en/tracking/RG793523094IR

Rated 1 out of 5 stars

No product received – no response from customer service

I placed an order on September 19th, and the stated delivery time was up to 20 days. The payment was charged the day after I ordered, but I still haven’t received my item, any tracking information, or any updates at all.
I have tried contacting the company, but without success – no response whatsoever. This is very disappointing and feels unprofessional. I still hope to receive my order, but so far, I cannot recommend this webshop.

September 19, 2025
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

This negative review is from competitors.

Rated 1 out of 5 stars

No delivery and No refund

I ordered a bag that was supposed to be delivered after three weeks. After four weeks, I contacted them to see what was happening, and they said that the bag wasn't in stock. So, I asked for a refund, and when I didn't get that either, they said that it was their bank's fault. They never apologised and were incredibly unhelpful throughout the process. I still haven't received my refund.

November 8, 2025
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

The delay in receiving the refunded amount from the bank is not related to our company. In any case, you should contact the bank to find out the reason for this delay.

Rated 5 out of 5 stars

Lavna Kebab Maker Machine

I am so glad I found ShopiPersia. I purchased Lavna Kebab Maker Machine and shipped to Sydney Australia with absolutely no problems and full tracking. Best way to communicate is with WhatsApp and don’t forget to check time zone difference!!! I am definitely purchasing more wonderful products from ShopiPersia.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great attentive customer service

Great attentive customer service, was really impressed by the help I received for tracking the package. The item arrived very quickly to UK and am very pleased with it. Would order again.

October 30, 2025
Unprompted review
Rated 3 out of 5 stars

They are trustworthy

They are trustworthy, but it is a bit expensive compared with the prices of the original products, because i am buying them from iranian sites.
And it can take some time till the order is delivered but it’s still the most trustful site i worked with.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to sincerely thank you for…

I would like to sincerely thank you for the wonderful service and high-quality Gaz sweets I received from your website. The packaging was neat, the delivery was on time, and the taste was truly delicious. I really appreciate the care you put into your products, and I will definitely recommend your site to my friends and family.🩷🎀

July 18, 2025
Unprompted review
Rated 4 out of 5 stars

Hello

Hello, I ordered a copper pot two months ago. It arrived on time and in perfect condition, and it is very high-quality and beautiful.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Bought homemade Lavashak from here

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic.

To be specific I bought the ghare ghorot lavashak and it is so sour and perfect. If your a fan of sour lavashak you should know what i mean.

Delivery was relatively quick. Surprising due to the long distance. Of course my order was also homemade (i believe fresh to order; tastes it anyways) so that added some time.

I will say to the shop owners to improve their emailing system, as I had my doubts about whether it was coming due to lack of emails😅 Instagram customer service should be advertised on the website more clearly. Customer service, once i found out it was on instagram, was great.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

The package took much loooonger than expected due to the ongoing geopolitical reasons, around 4 month, but it did arrived to Brazil with exact item and carefully wrapped. Service can be trusted.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with ShopiPersia

Amazing experience with ShopiPersia. It is hard to trust online websites that you have no experience with, so I was sceptical at first. Fortunately, Saeed was excellent and the website is very clear and organised. He helped me complete the purchase and the item arrived very quickly and without any customs issues. The item was also packed extremely well. I thank my brothers and sisters in Bandar Abbas.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great and easy experience…

Great and easy experience from start to finish, I ordered a beginners Setar and it has arrived in perfect condition, plays beautifully and sounds incredible. No problems with delivery to France and zero damage in transport. HIGHLY RECOMMEND THIS COMPANY!!!

June 26, 2025
Unprompted review

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