Karl's Fishing & Outdoors Reviews 1,329

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

HORRIBLE experience since I've had this subscription last year. This year I couldn't redeem the QR code or the fully written code. I couldn't get ANY help by text, SMS, or by phone. Forget about cu... See more

Company replied

Rated 5 out of 5 stars

Karl's bait and tackle is an online tackle store that feels like a local shop right down the road. If any issue were to ever arise, they are quick to fix it and make it up to you with personal help. F... See more

Rated 1 out of 5 stars

You used to be able to get a number of popular baits at a discounted price and free shipping with your $50 membership. Starting in late 2023, they stopped restocking items that were not part of an in-... See more

Rated 5 out of 5 stars

I love shopping with Karl's because it's easy to find what I need or a suitable alternative, many with several informative customer reviews. Karl's Club gives me the opportunity to get better prices... See more

Company details

  1. Fishing Store
  2. Hobby Store

About Karl's Fishing & Outdoors

Written by the company

We’re your one-stop-shop for the modern angler, with a selection of the latest and innovative fishing equipment, products, and expert tips and tricks that will keep you reeling for more.

#HappyDance is our motto at HQ. We put our fans first and strive to deliver a positive customer experience every time. Should you have any issues or concerns, reach out to us and we’ll make it right.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Googan Fishing Rod

I purchased a Googan Fishing Rod for my boyfriend last year and not even half way into the season it broke. So he reached out to the googan squad company and they wouldn’t help him. He was so pretty upset but I remembered that I purchased it from Karl’s and reached out to see if they could help. I was pleasantly surprised that they were willing to help and sent me out a new rod the next day! He was a very happy man. I’m so appreciative for the service I received.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Game Changer

Karl's & MTB have had a dramatic impact on my fishing. The monthly MTB deliveries have opened my eyes to new lures and techniques that I most likely would not have tried otherwise. Karl's amazing member pricing allows me to make sure I am always stocked up on the greatest baits!

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Customer Service Excellence

I use the heck out of my gear and sometimes that leads to it breaking down. I was throwing a chatterbait around and noticed that the reel holder on my Googan Reaction Rod was a little loose. Well, I gave it a jiggle and noticed the whole thing had come separated from the rod. It couldn’t hold the reel anymore, the rod was essentially toast. I get home and email Karl’s and within 10 mins a new replacement rod was already in the works. No hassle, no hoops to jump though, just the gang over at Karl’s taking care of and making the situation right again. Caught my PB on the replacement rod the day it came in. Couldn’t have done it without y’all!!

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

100% recommend karls

100% recommend karls. They have the best prices on rods reels and tackle anywhere. Shipping is always fast, plus tackle insurance is awesome lol

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Placed a order and when it didn’t arrive when they said it would. I contacted customer service and within 4 day I had received the replacement order. Then the next day my original order came in. I called they sent me a return shipping label and I sent original order back. Outstanding customer service outstanding shipping. Never had a issue with any other order. They are my go to tackle store. I will buy all my tackle and line from them. Bass, Crappie and Bream are my species of choice and Karl bait and tackle supply’s my tackle.

September 11, 2022
Unprompted review
Rated 5 out of 5 stars

I love the new store!

I wanted to check out there first store front you guys have and it was awesome! Sam(I think) was super cool, very helpful and not pushy at all. You know how when you go into a store and tell some what you want, when they don't have it they try and tell you the"better option"? This wasn't the case, as soon as he found out the reel I wanted want the, he showed me what they had and allowed me to browse without pestering me. I will absolutely go back and let all me fellow pond hoppers know where the new spot is.

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent all around

My son picked out a pole from Karl's.
It arrived quickly and they were very fulfilling of our needs after the shipments arrival.
Very satisfied and will use them for my sons further fishing needs.

September 8, 2022
Unprompted review
Rated 1 out of 5 stars

I had extremely high hopes for this

I had extremely high hopes for this. The prices seem fair and the products seem quality good. All you hear on youtube is how great it's. I dont know if it is just me or what, but every order has been filled with shipping issues and missing items, then the product i order out of stock after trying to get them to start the process for missing stuff for over a week. Then it's like 10 dollar credit will make up for loosing out on over a 100 dollars worth of product and discounts and value 📦. This is on top of still waiting for replacement items that again say are delivered and are not here. I can say I will honestly be making a point not to recommend this to anyone based on shipping issues and customer service.

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great service.

I’ve placed a few orders over the last few weeks and have not had a problem. No issues with shipping. Got enough to get the surprise bait boxes and they had a good variety. The recent even had extra stuff, unless that was part of the last round for those. Will likely buy from again in the future.

August 26, 2022
Unprompted review

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