Shop Like You Give a Damn Reviews 

1,263
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, stylish design, and comfort of the products, along with the fast and professional delivery service. People also emphasize the responsive and exceptionally helpful customer care team that quickly assists with any questions or order updates. Some reviewers were not happy with sizing inconsistencies, mentioning that certain shoes or boots did not fit correctly or were too large. A few other people also felt that specific items experienced unexpected durability flaws, such as materials wearing out prematurely or components breaking shortly after purchase.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the stylish designs, comfortable fit,... See more

Customer service

People report positive experiences with customer service, often highlighting fast and friendly support, quick... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that shipments arrive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are heavily divided. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is such a great website for vegans (and anyone buying for them) - it relieves so much stress! It has loads of different brands and some are more expensive than others so check out the sale items... See more

Rated 5 out of 5 stars

I love Immaculate Vegan. It’s my go-to place to shop for work apparel/shoes and casual pieces for my wardrobe. I’ve purchased seven pairs of shoes and they’ve all fit well, been extremely comfortable... See more

Rated 5 out of 5 stars

After I complained about Immaculate Vegan on this site, they responded immediately. So helpful, thoughtful and kind. They have offered to reimburse me for my purchase, which they didn’t have to, and a... See more

Rated 5 out of 5 stars

I didn't receive a order confirmation after ordering a dress and contacted the customer service. Within a couple of hours I got back a very kind helpful reply and the order confirmation! Great service... See more

Company replied


Company details

  1. Online Marketplace
  2. also in
  3. Haute Couture Fashion House

Written by the company

The world’s largest 100% vegan fashion shop: 25,000+ items from hundreds of brands, screened for worker pay, workplace safety & product materials before they get on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,263)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you so much for being very kind…

Thank you so much for being very kind and for solving my tax issue so quickly.
You really helped me to buy what I needed and wanted.
I truly appreciate everything, especially how you made it easier to purchase vegan products. I’m very happy with my boots, and I hope we can find even more vegan products in the future.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful, beautiful quality shoes. Yes, they are expensive, more than I would normally pay for vegan shoes, but they are beautiful.

November 8, 2025
Rated 2 out of 5 stars

Shoes are too big

Shoes are too big. I ordered a size down from what I usually wear but still too big.

I sent an email requesting information on how to return the Shoes but, noo one responded.

November 7, 2025
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Hi there,

Thank you for sharing your feedback. We’re sorry to hear that the shoes didn’t fit as expected and that you felt you didn’t receive a response promptly.

Sizing can vary between brands, and we understand how frustrating this can be. We’re continually working to improve both our sizing guidance and our customer support processes to ensure clearer communication and quicker assistance.

We appreciate you taking the time to let us know, as feedback like this helps us improve.

Kind regards,
Immaculate Vegan

Rated 5 out of 5 stars

Planet friendly T/shirt

The only thing I can tell you about the T/shirt I ordered was that it arrived quickly and on time. It was bought as a present for my son in law who is vegan. To be honest the main reason I purchased it was because it was in a sale.

November 7, 2025
Rated 5 out of 5 stars

Excellent cruelty free slippers

My order was delivered promptly and without lots of plastic packaging to deal with. Slippers are great, very comfy and a lovely bright green . I would highly recommend! Now looking to purchase other cruelty free items from them .

November 5, 2025
Rated 4 out of 5 stars

Happy about my order overall

Happy about my order overall. The only thing is that one item, from the brand VEGAN Happy, that came from the UK, I had to pay additional duties fees, when on the website it specifically said "UK, US + EU: If you order an item from outside your country/region, there will be no additional taxes, duties or fees – this is because the brands we have selected to sell into the UK, US and EU have already paid the duties, or have made use of free trade agreements.", so a bit disappointed with that.
For the rest all good!

October 29, 2025
Rated 5 out of 5 stars

I love Immaculate Vegan

I love Immaculate Vegan. It’s my go-to place to shop for work apparel/shoes and casual pieces for my wardrobe. I’ve purchased seven pairs of shoes and they’ve all fit well, been extremely comfortable and I’ve gotten so many compliments! Highly recommend their footwear. I also own a few belts - love the buckle details. Huge fan of the retailer, they carry great brands, hope to continue purchasing from them for years to come.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Style and quality

Absolutely love my shoes from Minuit sur Terre. Very good quality. They came promptly and I was updated by both Minuit sur Terre and Immaculate Vegan.

October 22, 2025

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