From the ordering, discount codes to the fantastic range of products. The order to delivery experience was smooth and fantastic. Delicious quality caviar and Spanish sea bass and would order again. Wo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s great but im little bit sad bcoz in my previous two order they delivered not completely my place order, so they have to come again twice😊. But it’s okey no one is perfect..sometimes things happe... See more
Company replied
The food is great , I like the panettone and salmon that I had ordered. your customer service answers and react promptly to my questions, only I can’t see my order and trace my delivery on your websi... See more
Company replied
My 2 frozen fishes remain frozen on delivery in the Styrofoam box and my other product was packed and padded very well. The glass jar was not broken on delivery . The fish is excellent too. Very... See more
Company replied
Company details
Written by the company
Longino & Cardenal è un punto di riferimento per la ristorazione di alta qualità. Attraverso un’attività di scouting finalizzata all’eccellenza e all’innovazione, ricerca in tutto il mondo cibi rari e preziosi per portarli sulle tavole dei migliori ristoranti, alberghi e consumatori amanti del cibo gourmet
Contact info
Via Ambrogio Moroni 8, 20005, Pogliano Milanese, Italy
- customercare@shoplongino.it
- shoplongino.it
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Longino & Cardenal Spa
Dear Tara,
thank you sooo much!
LC Team
Fast delivery at a reasonable price
I ordered at the morning and received the food at afternoon! Caviar’s price is unbeatable after 20% off. Hope to add some higher quality roes.
November 10, 2025
Reply from Longino & Cardenal Spa
Dear Chris,
a big heart for you!
LC Team
Reply from Longino & Cardenal Spa
Dear Peggy,
thank you!
LC Team
I love the fish stock you sell
I love the fish stock you sell. Orders are delivered efficiently
October 15, 2025
Reply from Longino & Cardenal Spa
Dear Caroline,
thank you so much!
L&C Team
my delivery was expected on the 26 of…
my delivery was expected on the 26 of october, it's the 1st of november and nothing arrived still.
October 4, 2025
La scelta di qualità
La scelta di qualità
La serietà degli operatori
La velocità di risposta
October 13, 2025
Reply from Longino & Cardenal Spa
Gentile Edoardo,
che dire se non un grande GRAZIE!
Il Team L&C
If was fast and efficient as always
If was fast and efficient as always. The courier always calls you one day before and agrees with you on a delivery time next morning.
October 9, 2025
Reply from Longino & Cardenal Spa
Dear Oleg,
thank you very much for your trust throughout this time.
L&C Team
Excellent as always!
Excellent as always! Love the products in my order and the staff had been wonderful in assisting me. Thanks so much!
September 8, 2025
Reply from Longino & Cardenal Spa
Dear Michelle,
we are so grateful, thank you so much!
LC Team
Prompt delivery
Prompt delivery, great communication
From staff, highly recommend to order again
August 18, 2025
Reply from Longino & Cardenal Spa
Dear Stephanie,
thank you, a big heart for you!
LC Team
Not smoked or stored properly
Not smoked or stored properly. Eel was extremely fishy and not right consistency. Had to throw away. Not acceptable for this price honestly.
August 16, 2025
Disaster experience
Disaster experience, cancelled the order for some reasons and till now, after a 3rd week of follow up, I didn't receive my money back, seem like I will file a complain in the consumer right department, maybe that time these guys will understand!!!
August 10, 2025
The delivery was fast and everything…
The delivery was fast and everything was handled with care and arrived in good condition
August 2, 2025
Reply from Longino & Cardenal Spa
Thank you so much, we are delighted to read your review and look forward to your next purchase!
LC Team
Luana is really responsive quickly and…
Luana is really responsive quickly and helpful. Your product is high quality and good price. I introduced my friends and will continue to do so.
August 2, 2025
Reply from Longino & Cardenal Spa
Dear Wayne,
thank youuuuu! ❤️
LC Team
Food was awesome
Food was awesome.
Suckling pig was delicious except the plastic bag was broken and some pieces stick with the skin. But the taste was so good.
July 28, 2025
Reply from Longino & Cardenal Spa
Dear Victor,
thank you for sharing your experience with us. We are delighted that you liked our product, we apologise for the packaging. Our Customer Service Team is always ready to remedy any issues, so please count on us . See you next time!
LC Team
Reply from Longino & Cardenal Spa
Dear Thomas,
a big heart for you!
LC Team
The order was delivered later than…
The order was delivered later than expected. I have to date. I have yet to receive the olive oil ordered.
June 9, 2025
Reply from Longino & Cardenal Spa
Dear Yaser,
thank you sooo much!
LC Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.