Shop Miss A Reviews 298

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I’m extremely disappointed with my experience. I was initially told delivery would take 8–10 days, but later advised it could take 15–35 business days, which is far too long—especially since I place... See more

Rated 1 out of 5 stars

I placed an order through the shop app on December the 12th. As of today, there has been no updates or no movements. I sent an email to their customer service email on the 23rd and have not heard from... See more

Rated 1 out of 5 stars

Scammers stay well away customer service is non existent took on with a student money! 2 months now I been waiting and I’m not taking the corona as an excuse because I’ve received things quicker from... See more

Rated 1 out of 5 stars

I ordered on 12-30-2020, they sent me an email with a tracking number but it says "usps awaiting package." I've contacted them several times and they are absolutely no help, all they do is send out an... See more

1.5

Bad

TrustScore 1.5 out of 5

298 reviews

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Rated 1 out of 5 stars

Never Ordering Again (even if my stuff do come)

I hope my stuff comes. This website is makeup for very affordable products correct..who do they think is buying these products?? people that don't have money to burn!!! Taking our money and making us wait is absolutely absurd and they need to get it together. I ordered MAy 5th. MAY 5th!! "two weeks time is a lie IDC if COVID-19 is messing yall up because people have been complaining since 2016!! what's the excuse? I order 30 dollars worth of stuff and I'm bored as hell in this house. I ordered form Juvias place and my order came in 4 daysmafter I ordered from Shop Miss A and it still came before. there is no excuse at all. Being Juvias place is way more popular the Shop Miss A. Shop MIss A is going out bad on god.

May 29, 2020
Unprompted review
Rated 2 out of 5 stars

FOREVER TO DELIVER

they charge your card immediately, but your items take forever to deliver. hopefully you're in no hurry for your order because it will take at least a month for you items to arrive.

May 28, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing website!

I honestly have been using this website for a few years now and I still love it! Their AOA products are so amazing for the price point. Because of COVID-19 their handling times are being delayed, but that is understandable. When you go on their site, a banner will pop up from the bottom telling you what order dates they are processing currently. Their $1 makeup products are usually a hit and miss (a hit more often than not), the AOA Studios and Charity Edition products are great!

May 27, 2020
Unprompted review
Rated 1 out of 5 stars

this website is crap

this website is full of crap. I posted my.order on 5/13/20. Order status changed to fulfilled on 5/22/20. Also got an email that day saying that my tracking # will take 48hrs to update for me to be able to track my package. After 48hrs, I msged them to ask where my package was? They got back to me and said it is in the last stage of processing. Here I am, 48 more hrs later with no updates and no reply from them about why my order hasn't updated after 96hrs. Theres a big difference between shipped and processing. They are deceiving and full of crap. Spent nearly $80 for a bs customer service company. If I'm jobless and have a phone, they should be able to afford a phone for customers to call.

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

BE PATIENT ITLL COME

Guys I know reading these reviews can be scary but I PROMISE you are going to get you items!! We’re in a pandemic right now so they have a hard time shipping orders in time, just be patient!! They will answer your emails and questions! The products are worth the wait.

May 25, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting, been two months ! Disappointed

I ordered from this brand end of March 2020. And still haven’t received my order two months later.
It took a month before it even left its depot in Texas and then it made its way to Chicago to fly internationally to the uk. Which cost me around £16-£17. Which is a lot of money for shipping, for it to not arrive. I got updated on the app finally to say it arrived at an airport in London Uk. But I never received new tracking updates for the uk delivery company who would be shipping it to my address from London. Been about 2-3 weeks of it being in the uk, no idea where it is, no tracking information for who to contact next, and More importantly no parcel. Definitely don't recommend ordering from this brand if you’re international. Shop Miss A have stores in Texas, US. So if your from the US, It would Be safer to just visit their stores, instead of hoping it will be sent globally.

May 22, 2020
Unprompted review
Rated 2 out of 5 stars

I placed an order three weeks ago and…

I placed an order three weeks ago and my order is still not "fulfilled" when I check on it. I have emailed twice over the past two weeks and just today received an email stating that I will receive an email when my order is being processed but due to Covid, it is taking a little longer to process orders. I get that it might take a "little longer" but it has been three weeks and my order still has not processed. Who knows if I will even receive this order. I replied to the email they sent me this morning asking to cancel order but have not received an email back. I'm not holding my breath.

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! I placed an order of lash lift kit on April 13th, 2020, waited over 2 weeks but never received my order. Inquired with "support" email on 4/29 on the status of my order. I did get a response a few days later apologizing for the delay and they would investigate the issue and would update me within 2-3 days. I waited another week with no update. I sent another email on 5/8 inquiring again, no response, sent another email 5/18 asking for a refund, and of course no response. SCAM! DO NOT buy from Miss Actually!!

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

AWFUL, DO NOT ORDER

Have not received my delivery of €28 euro plus 9.95€ delivery fee, a total of €36.95. They have terrible customer service and send the same emails over and over. DO NOT ORDER FROM THIS COMPANY NO MATTER WHAT. I know you will think ur experience will be different but it won’t. Check their insta comments as well, they practically scam people.

May 18, 2020
Unprompted review
Rated 1 out of 5 stars

You’ll be waiting months

Terrible actually hahaha.

Yes don’t get me wrong, cheap! But when you add shipping which is £8 by the way, it’s not as cheap as you might think.

I ordered on the 2nd of April were now at the 17th of May and still no delivery. I had a shipping update on the 17th of April to tell me it was still in Texas, it still hasn’t left 1 whole month later.

I get this is a drop shipping site of some sort however, a company with this many people buying from them and leaving terrible reviews, you’d think theyd be transparent on there website and manage people’s expectations with regards to shipping times bit better. I don’t care if it costs me more then I spent to buy it, but the second I receive the parcel I’m gonna send it back.

It’s a no from me chicks x

May 17, 2020
Unprompted review
Rated 1 out of 5 stars

I made a purchase and never received it…

I made a purchase and never received it and contacted DHL and USPS and both said my package hadn't been sent out by then it had been a month and a half i then proceeded to contact them for a refund in which i got no response that was 2 weeks ago.

May 17, 2020
Unprompted review
Rated 2 out of 5 stars

Wrong Item Sent - Terrible Service!!!

I waited a month for my order to arrive. Opened my package and the one thing I was looking forward to getting wasn't in there. They sent me the Essential AM brush set when I ordered the 10 piece Hi-Def brush set. It took them 3 days to answer my email asking for pictures and now here I am again waiting for someone to read and respond to the pictures. This is the worst customer service department EVER! Just save your money and buy from BH Cosmetics!!

May 15, 2020
Unprompted review
Rated 1 out of 5 stars

The absolute worst customer service ,

The absolute worst customer service ,
The absolute worst shipping time. It’s been a month since I placed my order and still no shipping , I keep contacting customer service and they keep
Telling me to wait. I’ve ordered things from overseas that came
Quicker. I will never order from this site again it’s trash!!!

May 14, 2020
Unprompted review
Rated 3 out of 5 stars

Decent store to order from

The package took almost 2 months to arrive and there was not much shipping information for Canadian shoppers. Besides the shipping flaw, the products all arrived in one piece and it was well packaged!

May 14, 2020
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Scammers stay well away customer service is non existent took on with a student money! 2 months now I been waiting and I’m not taking the corona as an excuse because I’ve received things quicker from China and only placed the order 2 WEEKS ago. Emailed several times and only once got an email back which wasn’t one bit helpful? Disgraceful I’ve informed them I will be taking them to the small claims court

May 13, 2020
Unprompted review
Rated 5 out of 5 stars

I've ordered from this site 3 times now…

I've ordered from this site 3 times now and it's great!! It's basically an online dollar store which is soooooo fun! All 3 of my orders showed up just fine and did not take a super long time. The lash primer and mascara blew me away today! For a buck each? Whaaaaat? ❤ Socks and oils are great too! Some earrings are much bigger than they look though!

May 13, 2020
Unprompted review
Rated 1 out of 5 stars

I hate this “company”

I hate this “company”. I placed my other April 18, 2020. Didn’t get a shipping notice til April 30. Never heard from them since! It is may 12 and I still don’t have a valid tracking number!!! I’m very frustrated and they already took my $36 as soon as they “shipped” which I think is a scam. No actual number I can call or contact. DO NOT ORDER FROM HERE.

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

Rubbish

Rubbish. Only giving 5 stars so my review is seen. Worst website ever. Terrible customer service. Order never arrives they never get back to you. They disregard you as soon as they have your money. A complete scam!!

May 7, 2020
Unprompted review
Rated 1 out of 5 stars

Do not order

Hi, I ordered two orders from this company still not received my orders and today I got two fees to pay in total of £45 to pay but i still haven't received my items..

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

If you’re thinking about ordering you definitely should!

I placed my order on April 9th, got my confirmation right away, 2 weeks later it was assembled(I also received an email for this) and ready to ship, got my tracking number April 17, my order was shipped out officially on the 24th and I received my order on the 1st of May so it took a little under a month which was the time I expected it to take because of covid-19 and my order was perfect the only thing was that they sent me a black makeup brush instead of a white one which I didn’t mind.( I live near six flags in Illinois if that helps anyone estimate time)

May 4, 2020
Unprompted review

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