Coop.dk Reviews 

179,573
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Hej coop I apologize in advance for using the English language but I want to be quick. I will bet absolutely anyone that I will eat my New Year hat if they can prove me that they can play an oddset... See more

Company replied

Rated 5 out of 5 stars

Super god og effektiv behandling.Da vare var forsinket af PostNord sørgede man for at informere ved mail.Super god cykel og alle ting var der.

Rated 5 out of 5 stars

I got exactly what I paid for and in good time. There were three large packets for my four items -- but I understood that this is because they were sent from three different warehouses. The products d... See more

Rated 5 out of 5 stars

One Off the best customer service experience I have come across in Denmark. Polite and willing to help dealing with the issues I had, resolving the problem with the situation quickly and efficiently..... See more

Company details

  1. Kitchen Supply Store
  2. Bicycle Store
  3. Furniture Store
  4. Garden Furniture Shop
  5. Home Goods Store
  6. Toy Store

About Coop.dk

Written by the company

Ved køb for 499 kr. kan de fleste varer på Coop.dk leveres gratis til posthus, pakkeboks eller nærmeste Kvickly, SuperBrugsen eller Dagli'-/LokalBrugsen, hvis man er medlem af Coop.

Coop.dk finder du alt fra cykler og havemøbler til legetøj og køkkenudstyr. Kig forbi specialbutikkerne og lad dig inspirere af de mange gode tilbud og det store udvalg af produkter.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

180K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(179,573)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Zero contact after explaining my order…

Zero contact after explaining my order didn't arrive

July 11, 2024
Coop.dk logo

Reply from Coop.dk

Hi Jarl

Thank you for your review on Trustpilot.

I am very sorry to hear that you have not received your order and that you have not yet received a response to your inquiry. This is certainly not our intention, and I apologize for this.

I have taken the liberty of looking into your order and will contact you directly.

I am very sorry for any inconvenience this may have caused.

I wish you a great day.

Best regards
Coop.dk-teamet
Trine

Rated 3 out of 5 stars

Tak for tilbagemeldingen

Tak for tilbagemeldingen via email

July 3, 2024
Coop.dk logo

Reply from Coop.dk

Hej Marianne

Tak for din anmeldelse her på Trustpilot.

Jeg har taget et kig på din ordre, og jeg beklager de udfordringer du oplevede i forbindelse med din bestilling.

Det glæder mig dog at se, at vores kundeservice, var behjælpelig med en løsning på udfordringen.

Du ønskes en rigtig god dag.

Med venlig hilsen
Coop.dk-teamet
Trine

Rated 3 out of 5 stars

Delvis tilfreds men der var defekt på…

Delvis tilfreds men der var defekt på en vare og de er meget langsomme til at sende en ny

June 19, 2024
Coop.dk logo

Reply from Coop.dk

Hej Søren

Tak for din anmeldelse her på Trustpilot.

Jeg beklager mange gange, at du har oplevet en lang behandlingstid på din reklamationssag. Det er selvfølgelig ikke meningen, og det er jeg ked af.

Jeg kan se at vores kundeservice har forsøgt at kontakte dig angående en løsning, og jeg håber derfor at du vil vende tilbage til dem, så vi kan hjælpe dig bedst muligt.

Jeg beklager igen for ulejligheden.

Du ønskes en rigtig god dag.

Med venlig hilsen
Coop.dk-teamet
Trine

Rated 1 out of 5 stars

Horrible delivery

June 20, 2024
Coop.dk logo

Reply from Coop.dk

Hi Ojha,
Thank you for your review.

I’m sorry to hear about your negative experience with the delivery of your order. That was certainly not our intention, and I apologize for any inconvenience caused.

Despite this, I hope you’ll still enjoy your purchase.

Have a great day.

Regards
Coop.dk-teamet
Sandra

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look