Coop.dk Reviews 

179,573
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Hej coop I apologize in advance for using the English language but I want to be quick. I will bet absolutely anyone that I will eat my New Year hat if they can prove me that they can play an oddset... See more

Company replied

Rated 5 out of 5 stars

Super god og effektiv behandling.Da vare var forsinket af PostNord sørgede man for at informere ved mail.Super god cykel og alle ting var der.

Rated 5 out of 5 stars

I got exactly what I paid for and in good time. There were three large packets for my four items -- but I understood that this is because they were sent from three different warehouses. The products d... See more

Rated 5 out of 5 stars

One Off the best customer service experience I have come across in Denmark. Polite and willing to help dealing with the issues I had, resolving the problem with the situation quickly and efficiently..... See more

Company details

  1. Kitchen Supply Store
  2. Bicycle Store
  3. Furniture Store
  4. Garden Furniture Shop
  5. Home Goods Store
  6. Toy Store

About Coop.dk

Written by the company

Ved køb for 499 kr. kan de fleste varer på Coop.dk leveres gratis til posthus, pakkeboks eller nærmeste Kvickly, SuperBrugsen eller Dagli'-/LokalBrugsen, hvis man er medlem af Coop.

Coop.dk finder du alt fra cykler og havemøbler til legetøj og køkkenudstyr. Kig forbi specialbutikkerne og lad dig inspirere af de mange gode tilbud og det store udvalg af produkter.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

180K reviews

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4.4

All reviews

(179,573)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The order arrived in 2 working days

The order arrived in 2 working days. I wish I knew how big the package was, maybe it says on the site but I didn’t check, so I ended up carrying a very big package (17 kg) . I am very happy with the purchase!

January 15, 2024
Rated 2 out of 5 stars

Hej coop

Hej coop
I apologize in advance for using the English language but I want to be quick.
I will bet absolutely anyone that I will eat my New Year hat if they can prove me that they can play an oddset kupon or to cash one on any given afternoon or especially weekends without the guy (kasse) not calling absolutely everyone for help (incl.kasse1,kasse2,3…slagter, postman, p-vagt, vagten, Chuck Noris m.f) and spend the most embarrassing 5 minutes with all the people staring.
Every single time!

January 23, 2024
Unprompted review
Coop.dk logo

Reply from Coop.dk

Hi Cristian,
Thanks for your review.

Since I can see that your review concerns purchases in a Coop store, I would like to refer you to contact our Consumer Service. Unfortunately, Coop.dk are not able to answer your inquiry.

Our Consumer Service can be contacted by telephone on 43 86 25 50 - Their opening hours are Monday to Friday, from 12-3pm.

Regards
Coop.dk Shopping-teamet
Sandra

Rated 3 out of 5 stars

Leverinstid

For lang leveringstid (PostNord)

December 29, 2023
Coop.dk logo

Reply from Coop.dk

Hej Johnny.
Tak for din anmeldelse, her på Trustpilot.

Jeg er selvfølgelig ked af at høre, at du synes leveringstiden har været for lang.

Jeg kan dog ikke helt genkende dette da jeg på din ordre kan se, at pakken er leveret efter 3 hverdage.

Jeg håber på trods af dette, at du har fået glæde af dit køb.

Du ønskes en rigtig god dag.

Med venlig hilsen
Coop.dk Shopping-teamet
Sandra

Rated 3 out of 5 stars

Nem at handle men!

Nem at handle. Men jeg forstår dog ikke ikke at man ikke får coop point, har handlet for 5000-6000 julegaver ❤️

December 8, 2023
Coop.dk logo

Reply from Coop.dk

Hej Sabrina,
Tak for din anmeldelse, her på Trustpilot.

Per 1. maj 2023 trådte der en ny bonusordning i kraft, som betyder at du som Coop Medlem får 1% i medlemsbonus på udvalgte varemærker hos Coop.

Du optjener bonus på følgende varemærker: Änglamark, 365økologi, 365minirisk, Coop (Gælder Coop fødevarer, dog ikke varemærket Cooperativet.), Xtra, Smag Forskellen, Irmas, Irmas Hverdag, Thise, Thise & Ko, Friends, Jackpot og Cottonfield.

Dette er årsagen til at du ikke har modtaget bonus på din ordre fra Coop.dk.

Du ønskes en rigtig god dag.

Med venlig hilsen
Coop.dk Shopping-teamet
Sandra

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