DhruvSoft Reviews 

34
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Do not use this company. They wasted two months of my time by giving literally the same answer to any question that I asked. Only when after two months I asked for refund the guy refused and commun... See more

Company replied

Rated 1 out of 5 stars

We do have 2 licenses from DHRU, the overall experience with the software support is SO MUCH FRUSTRATING. They won't answer or solve your problem if you have your own VPS they will try to upsell oth... See more

Company replied

Rated 5 out of 5 stars

We are GsmGenesis team, We are very very happy with Dhru fusion, Everything well developed, Best things This is Fully Secure. it's on Latest PHP, all others are on Old PHP so not secure. They... See more

Company replied

Rated 1 out of 5 stars

This is the worst GSM server company on the face of this planet. Stay away from them..you will spend money but get nothing in return. Complete scam. Reply to dhru..I understand that they someti... See more

Company replied

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2.4

Poor

TrustScore 2.5 out of 5

34 reviews

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2.4

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(34)

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Rated 5 out of 5 stars

Good Deisign and Support

Good Deisign and Support, Thank you ❤️

May 10, 2020
Unprompted review
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Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 5 out of 5 stars

Dhru is World's Best Website App

Dhru is World's Best Website App
we are using before GsmTool I Got Hacked 2 Times than I Moved to Dhru
best support & regular updates!!

May 10, 2020
Unprompted review
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Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 5 out of 5 stars

Dhru- Better Client & Services Management

Hi, this is Rinku India
Before some time I was using Gsmtool but it has many bugs and not updated, working on obsolete version of php etc...
now I got a reference of Dhru Fusion and I transferred my all business on it,
it has great support, works instantly. Theme customization is too good, I love it.
Over all it is good and it has better client & service management
Thanks Team Dhru.
Thanks & Regards
Rinku India

May 10, 2020
Unprompted review
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Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 5 out of 5 stars

We are GsmGenesis team,

We are GsmGenesis team,
We are very very happy with Dhru fusion,
Everything well developed, Best things This is Fully Secure.
it's on Latest PHP, all others are on Old PHP so not secure.
They Provide Best Support via Ticket System. Another Support team no Ticket System.
Dhru provides Good Updates. according to client Bug reports, features Request kb dhru com
Best things its Templates open sources, anyone can change website look as he wants.
all other team provide encoded themes
Thanks & Regards
Gsm Genesis team

May 10, 2020
Unprompted review
DhruvSoft logo

Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 5 out of 5 stars

Completely safe and affordable

Have been using Dhruv for around 3 years.
Haven’t come across any issues. Completely safe and affordable.

May 10, 2020
Unprompted review
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Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 5 out of 5 stars

The most corporate company

The most corporate company, great featured and good support.i

May 10, 2020
Unprompted review
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Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 5 out of 5 stars

I AmUsing Dhru Services For More Than A…

I Am Using Dhru Services For More Than A Decade Now, Every Year I Can Say It Has Only Improved.

Services fro dhru are not expensive and they are really value for the money you pay, safest and best script we have used so far and we will recommend all to use only script and services of dhru.com because we have experienced other scripts too....

Dhru Is Better Than The Best !!!!

May 10, 2020
Unprompted review
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Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 5 out of 5 stars

Leading script provider since a decade.

DHRU has been exceptional in service and features. I really like the feature request section where users like us can vote for a feature and they will provide features based on votes. Even if your feature request doesn’t have much votes, they will consider the request and provide the features.

May 10, 2020
Unprompted review
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Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 1 out of 5 stars

We do have 2 licenses from DHRU

We do have 2 licenses from DHRU, the overall experience with the software support is SO MUCH FRUSTRATING. They won't answer or solve your problem if you have your own VPS they will try to upsell other companies VPS that is x3 x4 times more expensive, we did that mistake on our first license and won't do this again, avoid they recommendations. When it comes to supporting you will sit at the corner and cry. Their support is the worse by all companies I have met all over the internet combined. We have issues that we are trying to solve for months and no result. I am not saying do any buy the software if you want to do your work, the software is really powerful and great for the job, but be ready for VERY BAD support.

Updated 2021: nothing has changed at this software so many years, each year this company create an unexpected error in the website, so you need to pay the software support, to re-download and make workable the website again, because you don't have access to the source files of installing clean soft to fix error. When it comes to fixing error, you will need many days, if not weeks to reach the support and explain them the basic. I believe that this people is just sitting and laughing with clients, so avoid this software if you want to use anything else, totally recommend it. Yes unfortunately I am owner of 2 licenses from this company. If I knew what I will met so many year I wouldn't buy anything from them.

May 6, 2020
Unprompted review
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Reply from DhruvSoft

I am sorry you feel like this, can you please let me know your domain or register email with us so I check your issue well.

Rated 5 out of 5 stars

I have been using dhru since 2008

I have been using dhru since 2008. if his scripted not existed
many people would not have earned bread or existed in this business.
the big problem is that dhru charges everyone very reasonable
when it comes to support which like a few usd
instead when u go hire a developer for troublehooting and problems
they charge min 50 $ per hour.

but everyone want to pay a penny and expect a million dollar work

and that too life time. so I totally disagree if anyone post bad review about him. u want to hire a person for life time which is not acceptable.

to me dhru always been good gave the best support.
in 2019 dhru is back with plenty of updates and show lot of seriousness in work.
I highly recommend all to buy dhru rather other scripts
who offer u cheaper scripts and from internally monitor ur business.

buy dhru for safety and trust! dhru is world 1st leader and founder

May 24, 2019
Unprompted review
DhruvSoft logo

Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 5 out of 5 stars

The most corporate company

The most corporate company, great featured and good support.

July 18, 2018
Unprompted review
DhruvSoft logo

Reply from DhruvSoft

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team.

Rated 1 out of 5 stars

This is the worst GSM server company on …

This is the worst GSM server company on the face of this planet. Stay away from them..you will spend money but get nothing in return. Complete scam.

Reply to dhru..I understand that they sometimes need update, but when you get a site up it's not at all ethical to ask for money by making it not working, getting updates is another things and asking money by making it half way userful is another thing

Update2: I did not talk anything about FREE updates and I am not blackmailing (please spell correctly, it makes it easier to read), you make it workable but half way so people need to pay your exorbant rate ($299) which is ridiculous. Also When you respond on your ticket you dont respond in a timely manner most of the time but here apparantly you respond super fast so have to communicate here in public.

Update 3: Please type update on the end of existing comments, it makes it easier to respond, if you want me to post my credentials here to get support, then so be it. I am not forcing or telling you what your price should be, thats your prerogative not mine. Let me know if you want to keep discussing in public or want me to discuss in your ticket or via skype or whatsapp or anything else if the response is going to be timely like here.

August 24, 2017
Unprompted review
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Reply from DhruvSoft

As i see you bought our product on 22-07-2013 and your domain name is : dashunlocks.com,
and you support expired after 6 months, to get support and updates you must extend your support and maintenance .


We also solved more then 18+ issues via tickets already, and after 751d you come back with your hosting related issues and we already solved for you even your support is Expired and make your web live dashunlocks.com


Now you need to upgrade with latest version so we asking for upgrade your support to get latest, noting wrong in it .


Every webbased produced need updates because hosting providing make changes or security updates , when you bought it's was running on php 5.4 and now we support up to php7 .

and other thing if your are not any request for support from last 751days the. how you give any statements about our support? and thing is your support is expired then what you expect?

and about public replay? if you can post your sanstive data like your hosting credential here sure we can give your support here .

and you can’t be forced us to what our product price we’ll be.


and if you try to black-mill us here to get FREE updates then public will see .

Rated 1 out of 5 stars

Do Not Use ! - $1,700 paid and site still not working after 3 years

Do not trust !

After speaking with them first, I was promised they could implement our API, so was told to buy the site and pay for API integration.

My promise was broken !! they cannot do the work i have already paid them to do, and they refuse to fix it or refund my money.

they cannot supply the level of service they claim to do, after spending over $1,700 USD i still have a site that does not work. 3 years in and still no support to fix it. all i get is arrogant replies after 4 days of waiting for a reply and rudeness.

see statement of account below

INVOICE INVOICE DATE DUE DATE TOTAL ACTION
#322756 2014-09-16 2014-09-16 312.46 Paid
#274504 2014-03-03 2014-03-03 51.21 Paid
#237704 2013-11-14 2013-11-14 0.00 Paid
#180404 2013-04-15 2013-04-15 312.46 Paid
#101352 2012-06-16 2012-06-16 20.90 Paid
#82852 2012-01-29 2012-01-29 1053.96 Paid

Once they have been paid they ignore your emails completely.

My advice is DO NOT USE THIS COMPANY

February 14, 2015
Unprompted review
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Reply from DhruvSoft

We already refined 1700USD on 19FEB 2015
when you are unsatisfied

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