SHOPPINKPLASTIC Reviews 151

Great customer service, communication is amazing & they’re super nice behind the scenes. Cute pieces! I’m on my second order with them and will continue to shop with them :)

So I made an order on January 14th getting the pink Vivian dress with a bathing suit set and some pink glasses MEANT for my overseas trip ( leaving the 25th). I emailed this company multiple times on an attempt to receive my package before the date of my departure. I emailed them because I didn’t receive a confirmation number or a tracking number in over a week of me ordering my things. Not only did the package come Late , but it came later than expected ( I received my package today January 31st). Now when I pulled out the pink Vivian dress I wasn’t aware that it is a Set and the top piece is in POOR condition as if the back was just cut out by a pair of sheers and packed for my package. I tried to issue a refund through email once before when I knew my package wasn’t going to come on time for my trip and they rushed to send my package out. NOW I DEFINITELY Want a refund and I will be blasting this message across all social medias. I wish I could upload a picture of how poorly made the top piece of my dress was made. Never ordering from here again. And neither should you !

Great options and quality! I really love the shipping and fast customer service!

Love my dress. It came on time. Can’t wait to order more from this company.

I have been shopping with this brand since February 2022 and their quality has never disappointed. I have received tons of compliments in every piece I’ve worn. They have gained a loyal customer. They are my ultimate go to when I get ready for vacations.

This dress exudes undeniable allure with its sexy design. The fit is impeccable, accentuating curves flawlessly. A perfect choice for a confident and stylish look.

Reached out about shipping and the response was immediate. They refunded me for an item no longer available and shipped my item immediately.

I've been a loyal customer of PPB since 2019, even before their second Instagram creation, and my experience has consistently been positive. I'm quite particular about fabrics, but their detailed item descriptions on the website make it easy for me to find exactly what I want. I always plan ahead, especially living in a region prone to snowstorms and rain, and while external factors like weather can cause delays, PPB's service remains top-notch. Whether I'm in the mood for dresses or two-piece outfits, their sizing is reliable, occasionally requiring a slight adjustment based on my measurements. The team is responsive, the clothes are both cute and well-designed, and there's a diverse range of options for various occasions, and I did buy their Penelope dress for my birthday which I & everyone else loved so much.

I have ordered from this company twice and both times I have received my order in a timely fashion with high quality products. I will be ordering again soon.

I love my dress and received so many compliments that night!

Should have known it was a scam company because they don’t allow refunds or exchanges. DO NOT trust their “express shipping” out of desperation they will charge you double the amount just to still not deliver in the stated time on the website. & I specifically emailed them to confirm the items I wanted were in stock before ordering. They will create a label the next day but you won’t see any updates on your order for over a week(still waiting) Then ignore your email inquiries. First & last time shopping here. If you want to gamble with your hard earned money then goodluck to you.

POOR CUSTOMER SERVICE

Bought 3 items from this store and only 2 of them are being shipped to me because unfortunately “it’s been sold out for weeks”. But I ordered on December 23rd and I remember it not being sold out. They even emailed me saying it was shipped on Jan 2nd but the next day they emailed me saying “you’ve been refunded on some things you ordered”. Never buying here again :/ very unprofessional.

I'm looking to purchase a piece and this is me being positive before I get it. So be on point dolls. muahhh

I've ordered with this company because I followed them on IG for a couple of months, without checking their reviews. I ordered a jacket which I needed for an outfit, I paid almost double to have express delivery. Upon arrival there was a stain in the jacket, but it was well packaged, so it wasn't the fault of the delivery company. Clearly the jacket was not checked before delivery. After reaching out to them, they were unkind and only offered to either give me a partial refund for drycleaning or credit to shop at their store..... To me that's terrible customer service, and I will never shop here again. I highly recommend others to take their business elsewhere.

Do not buy from here. I ordered 2 dresses for my birthday. It took weeks for them to come and when they did, the quality was cheap, so i returned them and ordered something else (they only give credit). It took over a month for the items to come. And when they did, one of the dresses was not the item I ordered. So I had to return it and at this point I just wanted a refund on my card, which they refused to give.

I have been trying to get my order shipped out since the 10th and All i have gotten is miscommunication, Rudeness, and been Asked to confirm my purchase TWICE or it would get canceled, I already told them my birthday dinner was on the 25th and thats the day it was needed and they said they would ship it out on the 20th with 2 day express for the inconvenience, Now yesterday they email me again asking to confirm that it was me that made the purchase. They didn't even have the color of the dress so i even settled for a different color and I'm still getting asked questions to confirm a purchase i made 11 days ago. At this point i just want my money back so I can go purchase somewhere else.
Update: Contacted Through Dm, I found out the reason why, which is partly my fault but its honestly been such a hassle with customer service i don't want the pieces anymore, i will
Be asking for a refund

if i could leave no stars i would. i was so excited to receive these pieces but once i did receive them i was extremely disappointed. ALL of the items were see through and poorly stitched. i also didn’t receive one of the items i ordered and immediately reached out to their customer service. the customer service was extremely unhelpful and refused to refund my money after i stated that i don’t want store credit because i will NEVER shop from this store again. i sent back all of the items and will be disputing this with my bank. DO NOT SHOP HERE! SAVE YOUR MONEY

Honestly saw reviews here and took a chance to buy a dress for someone. I think people forget it's a small business, they're trying their best, I know first hand it can be annoying if you dont get a reply fast enough or if you dont get your product fast enough, but its different compared to an actual company. For me, they helped me A LOT, I exchanged the dress twice cause first time I got the wrong color, second time I got the wrong size. And they answer really quickly, and it gets shipped and delivered pretty quickly as well. The dress I bought was the Natasha Dress and it's good quality as well and very pretty. So I definitely give them 5 stars for putting up with my exchange requests lol

I ordered two dresses for my birthday. My birthday was on the 8th of January and they came on the 6th of January when i tried them they fit perfectly. I’m not afraid to shop on this company cuz they put a smile on my face on my birth day

Bought something for my girl and she loved it. Looked good on our vacation