(Missing items/inactive customer service) I placed an order for two cases of Baileys (12 bottles total) but only received a single package containing 2 individual bottles. I am trying to resolve this... See more
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Found the perfect pressure washer for me at a really good price and it was delivered very quickly.
Genuinely thought this was a scam but took a gamble as the price was £80 lower than manufacturer rrp. Based my decision purely on trust pilot reviews. Order was delivered within two days in perfect co... See more
Company replied
I’d never bought anything through ShopPlay before so was a little sceptical about buying a high ticket item through them. Well I needn’t have worried as my super new Coffee machine arrived 2 days afte... See more
Company replied
Company details
Written by the company
Welcome to our beauty & technology website ShopPlay! We are a cutting-edge online retailer that specializes in providing our customers with the latest beauty and technology products from around the world. Our mission is to offer a wide range of high-quality beauty and technology products that cater to our customers' needs, whether they're looking for the latest skincare innovation or the most advanced tech gadget. We believe that beauty and technology go hand in hand and can work together to enhance our daily lives. Our team of experts is dedicated to researching and curating the best products from top brands to ensure that our customers receive only the highest quality products at fantastic prices. We pride ourselves on our exceptional customer service, and we are always available to answer any questions and offer advice on our products. Online, you'll find an extensive collection of beauty products, including skincare, makeup, hair care, and fragrances. We also offer a range of tech products, including smartwatches, headphones, games, consoles, and coffee machines. Our products are carefully selected to meet the diverse needs of our customers and to keep up with the ever-changing trends and advancements in beauty and technology. We are committed to providing our customers with an exceptional shopping experience. Our website is user-friendly and easy to navigate, allowing you our customer to browse and purchase our products with ease. We also offer fast and reliable shipping, so you can enjoy your products as soon as possible. Thank you for choosing ShopPlay. We look forward to helping you discover the latest and greatest products in beauty and technology!
Contact info
Shopplay, 1 Marchants Way , Sheddingdean industrial Estate , Burgess Hill, RH158QY, Burgess Hill, United Kingdom
- 01444224800
- info@shopplay.co.uk
- shopplay.co.uk
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shopplay
Hi Michael,
Thanks for your feedback, we hope you enjoy your items!
Thanks
Shop Play
I received what I ordered on the date…
I received what I ordered on the date stated it would arrive.
December 29, 2024
price and service
price and service in my opinion are most important and both were met and on top of that the delivery driver was very polite
December 27, 2024
very quick and good price
December 9, 2024
Great service received my item damaged and they…
I received my item damaged and they were fast in getting me another one out , and supplied all the packaging to return damaged item, thank you great service
December 13, 2024
Service to notch
Service to notch. Arrived 2 days after order placed without any hassle. would recommend them to anyone seeking a brilliant experience.
December 18, 2024
No longer skeptical
I was skeptical about ordering from this company after reading some of their reviews, however I ordered an expensive item and it arrived (albeit 2 days late) in perfect condition. I actually think most of their problems come from using DX for deliveries, since their tracking info is unreliable and customer service is nonexistent.
November 25, 2024
Unprompted review
First time using and delivery was first…
First time using and delivery was first class.
December 18, 2024
Received well within timale and…
Received well within time scale and over the christmas period too. No problems at all. I would order from them again.
December 11, 2024
All went as advertised.
December 16, 2024
Very pleased with speed of delivery
December 9, 2024
Great service
Purchased product at a good price. Delivery and communication was very good throughout the transaction. Very pleased with the service and will certainly use again.
December 16, 2024
As described and delivered quickly even…
As described and delivered quickly even so close to Xmas.
December 15, 2024
Reply from Shopplay
Hi Andrew,
Thank you for your feedback! We're so glad to hear that your order arrived quickly and as expected, especially during the busy holiday season. We truly appreciate your support and look forward to serving you again!
Thanks
Shop Play
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