ShopshoelacesReviews 

30
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

It is a cheat. Disgusting company. I cancelled the order immediately, no reply after a day they sent me the tracking number. And of course these products are much cheaper anywhere else

Rated 2 out of 5 stars

Placed order for one pair of trainer laces on 16th May. I got an email dispatch confirmation 22nd May (6 days to dispatch). So first thing to note is... don't expect market matching pick and dis... See more

Rated 1 out of 5 stars

Terrible customer service. Non existent. Ordered 2 pairs laces for kids trainers, only recieved 1 pair, so basically paid £10 plus p and p for 1 pair laces, not happy with lack of response, I believe... See more

Rated 1 out of 5 stars

Don’t use this site! Don’t be fooled by the professional looking website! You place your order and don’t get an order confirmation and the order never arrives! There’s absolutely no way of contacti... See more

1.7

Bad

TrustScore 1.5 out of 5

30 reviews

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1-star

No history of asking for reviews

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1.7

All reviews

(30)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Non existent. Ordered 2 pairs laces for kids trainers, only recieved 1 pair, so basically paid £10 plus p and p for 1 pair laces, not happy with lack of response, I believe based on their customer service that sending 1 not 2 pairs as I had paid for was deliberate to make more money. Scammers

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

Recommended

I had a good experience with this company and I'm happy with the laces I received.

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!

AVOID!! Placed order and took a while to receive it. When I did finally receive it the laces were the wrong ones and not the ones advertised on their website. They do not reply to messages sent to them via their contact us page or their email address. Laces are rubbish quality as well. Will be speaking to my bank to do a charge back for a refund.

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great Laces - would buy again!

I was a bit concerned by the poor reviews, but got my laces today and they’re perfect. They did take nearly two weeks to arrive but I wasn’t in a rush. Would definitely order from this company again.

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE - COMPANY DOES NOT EXIST

DO NOT USE - DO NOT USE

The company does not exist and they are not located at the address stated on their 'Contact Us' page. This has been confirmed by the Property Management company at that address.

Further action will be taken, but in the meantime you MUST avoid.

February 19, 2023
Unprompted review
Rated 4 out of 5 stars

1st order, pleased.

I ordered some shoelaces from this site. The reviews were not great but with the price of the shoelaces being pretty low I didn’t mind. The shoelaces are of good quality, similar to the ones I already had in my Nike’s. Delivery was okay. Maybe they had some trouble before but I didn’t experience any problem. Probably will use again.

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t use this site!

Don’t use this site!
Don’t be fooled by the professional looking website!
You place your order and don’t get an order confirmation and the order never arrives!
There’s absolutely no way of contacting them as every email on the site is fake and doesn’t allow you to email them - they’re essentially stealing your money and there’s nothing you can do about it! LOL

December 13, 2022
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. I have been waiting weeks for laces and they haven’t come. There’s no way of contacting them either.

August 13, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. Waited a month for laces to be delivered and have not replied to follow up email. Just want your money and then fail to dispatch or communicate

May 8, 2022
Unprompted review

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