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Skin Clinic Ltd Reviews 

140
•
TrustScore 2.5 out of 5

2.5

Skin Care Clinic
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Rated 1 out of 5 stars

I wish I could give zero star review. This company has no integrity or capability to be honest. Customer service is beyond poor. You will have to chase up for your order, and when they finally de... See more

Rated 4 out of 5 stars

I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely s... See more

Rated 1 out of 5 stars

Ordered from Republic of Ireland which should take at least 3-5 business days it took over two weeks. Customer service is terrible, sent over three messages with no response. Product d hasn’t worked... See more

Rated 1 out of 5 stars

Order number 4161 … why ask me for reviews when I haven’t received my goods for almost 2 months… you send me an email saying I will receive it by the 15th of January with a late gift but nothing still... See more

Company details

  1. Skin Care Clinic

Written by the company

At Skin Clinic, we believe everyone deserves to feel confident in their own skin. We’re dedicated to creating effective skincare for real skin concerns that are often overlooked, including acne, hyperpigmentation, dark marks and body acne. Every product is thoughtfully developed with one goal in mind: to help our customers achieve healthier-looking skin and greater confidence. Our customers are at the heart of everything we do. From carefully formulated products to exceptional customer care, we’re committed to making every step of your skincare journey a positive one. Thank you for trusting Skin Clinic to be part of your journey.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

140 reviews

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Hasn’t replied to negative reviews

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2.5

All reviews

(140)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I didn’t receive my order

May 25, 2024
Skin Clinic Ltd logo

Reply from Skin Clinic Ltd

Hi,

Hope you are well,

Your tracking info was sent to you, as per your tracking, it shows its being returned back to us due to incorrect address.

We can send this back to you at no extra cost, however you'd need to confirm the correct address.

Thanks
Marie

Rated 4 out of 5 stars

Good product

My order was delivered and my query was dealt with in time. The knuckle oil is working fantastic on my hands. Very moisturising. A good buy🤗

May 10, 2024
Rated 1 out of 5 stars

It was difficult to get hold of any…

It was difficult to get hold of any customer service support as the number provided does not work. I tried WhatsApp the number in your insta bio leads nowhere. I had to Dm on insta to chase for my order even then the response wasn’t quick so I panicked and thought it was a scam. The transaction/exchanges wasn’t smooth. If you put an estimated time for delivery please honour it. for the products I am yet to try.

May 19, 2024
Rated 5 out of 5 stars

Delivery was okay

Delivery was okay . Delivery guy called me to say there was no address on the package but everything was fine as he called me and later on in the day he delivered the parcel at the right address.

May 3, 2024
Rated 1 out of 5 stars

I never received my package tried to…

I never received my package tried to contact them they never got back to me👎 never again!!

May 10, 2024
Skin Clinic Ltd logo

Reply from Skin Clinic Ltd

Hi,

Thanks for letting us know this is yet to be received.

I have just checked the tracking info and it says "it is being assessed by the destination customs authority" once they are done they will deliver the package, this shouldn't normally take more than 2 days.

Your tracking number was sent to you, i have also written it below:

LO330422990GB

Thanks
Sheila

Rated 5 out of 5 stars

The good work of skin clinic

Skin clinic is a very wonderful company their product is indeed super
I used the body acne oil and i must confess that it did a great work on my body
I'll forever recommend Skin clinic for you all

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Skin rebirth oil

Skin rebirth oil is the best so far,once rubbed in ur body,it removes and smooth ur skin like a new born baby.is 💯 Percent good

May 18, 2024
Unprompted review

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