Bought Microsoft software keys from them. The description mentioned it was lifetime access. Microsoft office worked for 6 months and then suddenly stopped working. Got scammed into thinking it was... See more
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Ordered head sets . Never received. Then got a USPS postal notification th add t a label has been created but nothing else never sent. I contacted customer service. Finally got back and said sorr... See more
At our company we usually use one provider for software, then we saw the Office Licenses for 1/3rd the price and we thought it was too good to be true, but we decided to try them anyways... Well, they... See more
The USB flashdrive and product license arrived fairly quickly and at a fair price. The Windows 10 version on the drive is 21H2, which is not the last version that Microsoft offered (22H2). However,... See more
Company details
Written by the company
Shop Software Keys was founded on the premise of providing the best experience for purchasing software online. We strive to provide the most outstanding service in the industry alongside the most competitive prices. Located in Dover, Delaware our team has a strong foundation in customer service and technical support with over ten years of experience. This, tied with our connection to the Microsoft Partner Network allows us to find and provide you with the best prices available for authentic and genuine software.
Contact info
8 The Green, Suite A, 19909, Dover , United States
- 3023368474
- Support@shopsoftware.com
- shopsoftwarekeys.com
2.0
Poor
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Been waiting for about two weeks still…
Been waiting for about two weeks still no order call and email no response
November 1, 2022
Unprompted review
Did not receive what I ordered
Did not receive what I ordered. Microsoft 365 home edition, paid for it early this month. James Davidson I cannot remember the exact date
September 6, 2022
Reply from Shop Software Keys
Hello James,
After looking at your order I have found that you did not receive your License because your payment method was declined and we never received your funds via Amazon Pay. If you have any questions regarding this or would like to complete your purchase we are happy to help please contact our support team by phone at 302-336-8474 or email us at Support@shopsoftwarekeys.com. Thank you and have a great day!
Best Regards,
SSK's Support Team
Andrew S
Support team
The support team was very helpful over chat, they helped me decide weather I needed home or pro windows 11 I ended up getting windows 11 home
September 20, 2022
Unprompted review
No software license provided …
The software license key was supposed to be emailed to me. After two business days, I have not received and contacted them. They said it was back ordered and would take at least a week to fulfill. They said I should have received an email stating this and I never received the email. I asked for a refund and some form of written confirmation that a refund would be generated. They said they don’t have written confirmation. I asked for a copy of the chat which stated they would refund the money. They said they would send me a copy but as of today, no chat copy has been received.
September 16, 2022
Reply from Shop Software Keys
Hello,
If you are having trouble locating any communication from our support team please check your Spam/Junk folders and also your Promotions folder if using gmail. Using the email you've provided I was able to locate your order. Your order was received on September 15th. Unfortunately, there has been a high demand for the product ordered and you were told that we were out of stock and given the option of waiting but you requested a refund on September 19th. According to our refund policy it can take up to 7 business days for a refund to be processed. Your refund has been processed but unfortunately you submitted a chargeback to your credit card company before the 7 days. Occasionally, when products are in high demand we do run out of stock and we apologize for any issues this might have caused. The funds have already been returned to you.
Warm Regards,
SSK's Support Team
I bought this product but never have received it
Poor, I purchased but did not receive the product
September 18, 2022
Reply from Shop Software Keys
Hello,
Using the email you've provided I was able to locate your order, your License Key and Download Instructions were sent to you via email on Sep 13, 7:13 PM. This is within the delivery time stated on the product page of our website for the product you purchased. If you are having any trouble locating this email please contact us at (302) 336-8474 or email us at Support@shopsoftwarekeys.com and we are happy to resend this email or help in anyway possible if you need assistance with your order.
Have a great rest of your day!
Best Regards,
SSK's Support Team
Digital but emailed with a delay
They say digital but it’s not emailed quickly to you. I had to wait and then got concerned and emailed them regarding the code and a day later it was sent to me. The price wasn’t bad but the delivery could use more work.
September 10, 2022
Reply from Shop Software Keys
Hello,
Thank you for taking the time to review our website. Using the email you've provided I was able to locate your order, your License Key and Download Instructions were sent to you via email on Sep 9, 2:52 PM on the same day the product was purchased. This is within the delivery time stated on the product page of our website for the product you purchased. Many of our digital products are guaranteed to be delivered within 30 minutes but the product that you purchased has a delivery time of 1-2 business days. We appreciate your business and hope that you will consider us for any future software needs. Please reach out to our support team directly at support@shopsoftwarekeys.com or (302) 336-8474 for any future purchasing needs and we will be able to offer a discounted price for your continued support.
SSK Support Team
Software installed quickly
Software installed quickly, no problems. Works like a charm.
September 5, 2022
took over 24 hrs to receive the keys…
took over 24 hrs to receive the keys when website states in minutes. but keys worked fine and price was right
September 8, 2022
Great Products and Service!
I ordered and received my License in my email within minutes. I am not very computer savy but the support team at shop software keys was very helpful and walked me through all the instillation steps. Thank you
August 27, 2022
I never received your product.
August 26, 2022
BE CAREFUL, Fradulant Licenses!!
BE CAREFUL, they are selling fradulant licenses!! I purchased a "non-subscription" Quickbooks license from them in Dec 2021 and as of Aug 2022, Quickbooks informed me this license was expired and I could no longer use Quickbooks without purchasing a new license. I tried to reach out to the company, but they claim "This may have been under last ownership" and would not take any responsibility.
August 17, 2022
Unprompted review
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