placed an order for a couple of items way back in August and the only update I ever received was the confirmation email. sent a Instagram dm a few months later per seller's request on their business... See more
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I ordered a TLOU sweater in August when this shop advertised it was “closing for good.” I’m happy the shop didn’t close, however, I did feel very manipulated when her shop was immediately adve... See more
Scam do not buy from Soup and Sun or anything from Kasey if she changes her shop name. She’s a master scam artist using her customers empathy to achieve this. Would not recommend I ordered 3 things... See more
Purchased A Last of Us sweatshirt for my daughter. Had a few communication problems early on but they were all sorted out - the seller appears to be a small business. Sweatshirt was excellent qualit... See more
Do not order anything from this company!
I placed an order in November. I was aware that the shirt would be sent on December 15, I also expected that it would take a couple of weeks for it to arrive, I live in Sweden. When I saw that my order had not been sent, I contacted the company. then got a reply that she would send it the same day and I received a message that she placed an order via UPS. Since then absolutely nothing has happened! I have spoken to the company, sometimes I get an answer and sometimes not. no answer as to whether she intends to repay me the money she has already received. So I'm SEK 800 poorer and my stepfather didn't get his Christmas present.
January 9, 2025
Unprompted review
I placed an order on December 13th
I placed an order on December 13th, no contact from seller so emailed several times to get a reply on 20th saying it was on its way. Given a UPS tracking number on the 20th of December and they still haven’t received the package! The seller is ignoring my emails and I have an upset daughter disappointed that she didn’t get her Christmas gift and I am out of £57
January 4, 2025
Unprompted review
poor service, extreme wait
Ordered on 22 of March, did not receive any updates about my order at all, tried to contact the company through email and tiktok, without any response for a week. When I started warning people about it on the shop's instagram, they deleted my comments and refunded me finally. I received my refund June 6th, after waiting MONTHS for two shirts that I was promised would be shipped within 4-5 weeks.
Stay clear of this company unless you want to wait minimum 3 months for your products and good luck getting in touch with them!!
June 6, 2024
Unprompted review
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