Shopsta Reviews 326

The item was faulty so returned. Returns process followed and email confirmed acceptance saying Address and mailing info to follow. A repeat email to remind them that I had not received the informati... See more

My item took a while to arrive but not too long. I appreciated the free delivery code. It came without instructions but that wasn't really a problem,it's easy to work out how to charge something.... See more

This company needs to be upfront about being in China. The delivery took a long time, two weeks plus, and when delivered it was slightly bent. The idea of returning it, ridiculous. Following this r... See more

My item came in good time but unfortunately was smaller than I needed so I had to return.The returns process has an extra step or two but communication with staff was very good.I would use Shopsta aga... See more

Fantastic customer service. I originally put the wrong billing address in ny order...but emailed customer services. And to my amazement. I quickly received an email back from Ada.. She dealt with... See more

The customer service agent Ada was 5 star ⭐ in all her responses and help along the way, in my questions, kind, personable a godsend for the company, Ada advertises Shopsta in a way that’s rare sever... See more

I bought my husband some headphones for Christmas which he loved, but were faulty. Excellent customer service from Ada who dealt with it brilliantly and organised a replacement which has already arriv... See more

The product is way cheaper elsewhere , however after posting this review, Ada from Shopsta contacted me, I showed her the site where the headphones were cheaper and offered me a price match! Refunding... See more

Very good customer service. Ada was prompt in replying to my emails and very helpful. The headphones I bought were good quality and I am pleased with them. There were a few issues. I found the same br... See more

I had an issue with my purchase and the customer service was easy and efficient. Ada who I was in contact with was amazing . First my product was replaced but then that one was faulty and then withou... See more

I have read the reviews and was a little worried about some of them, however after ordering a pair of somic commando headphones they arrived but had been shipped from china and everything was in Chine... See more

Still awaiting a speaker I ordered on the 19th of April, it's now 10th of May. A very late birthday present for someone. Update to this review, as speaker has arrived and seller has been brilliant thr... See more

Took about a week to arrive (as expected as it came from China) and it was Xmas period. Tracked all the way. Well packaged. Headset is great. Surround sound is perfect - I use it mainly for playing D... See more

The camera i bought was not at all safe ,the charging cable set fire whilst charging the camera,,makes you wonder if we had left it charging whilst in bed ??? Shopsta wasn't interested in having retur... See more

After purchasing an Aura touch cordless lamp I experienced after a week of delivery that there was a fault, I contacted Shopsta regarding this and instantly received many replies in order to rectif... See more

Very impressed with the communication and service with this company. I requested an exchange and was very pleased with how they dealt with my request. Prompt delivery, we'll packaged and a useful, goo... See more

Perfect! Only criticism is the voice in the headphone is in Chinese and I don't know how to change it but crystal clear sound with direction best headset ever

I found their advertisement for Oneodio headphones misleading. They advertised it as simply 'A Series', making it impossible to do a price comparison online. I bought the headphones from Shopsta based... See more

Was pleased with my cordless lamps, delivery was prompt and could be tracked. There was damage to the package but good padding inside prevented damage to lamps.

Good communication after the order. Sadly the package arrived damaged by the courier but the product was in good condition. As if was bought as a gift I needed to return it. Good service with a retur... See more

I saw cheaper items online but searched one that looked similar but maybe more expensive as would be better quality. I was disappointed at the quality it is very light and the charge doesn’t last very... See more

I filled in a return form requesting the return of an item I purchased and received no response. Also no contact details to call or email directly. I suspect it is because they dont want to gi... See more

Ordered an item, recieved a 'collected' notification then an 'on its way' notification coming from China. Today I recieved a 'returned to sender' notification 😤 No explanation from Shopsta. I ema... See more

I had an excellent experience with Ada, from customer service. The response was quick, professional, and genuinely helpful. It’s rare to find such a high level of care and efficiency — truly outstandi... See more

I bought Oneodeo headphones and they sent me a £56 pair and charges £149 .99 Said they were £50 off! Don’t be scammed! Go else where!

Firstly the items are quality. Secondly when a fault occurred with the lamp it was replaced within the day. You can't ask for more. Thanks Ada and the team. Great customer service.

Good well made product. Sadly was slightly damaged but Shopsta were great at handling the problem and sent replacement straight away.

Replaced a faulty item with no fuss at all - great customer service & after care. Would highly recommend them

On time. Very polite delivery driver who didn’t just dump the parcel, he came up the 46 stairs Excellent alround

Quick reply’s , very helpful with Imfornation and solving the issue with my order and organising my return / refund with kindness and honestly. Very greatful for the help received

Great product, good and easy tracking, with regular updates, delivery as advised by Royal Mail. Thank you

Great product, delivered within timefrane and was packaged well. Highly recommended this product and would definitely buy again.

Excellent response to a problem I had with a light, the issue was dealt with really quickly & a replacement given. Brilliant customer service, will certainly use Shopsta again & recommending them to... See more

Ordered easily, didn’t realise the product was coming from china but no issues with the product and they came within a week. No complaints.

I bought a Bluetooth speaker a while back Very pleased with it. I used it every day then it went faulty! I was gutted without my music! Mailed Shopsta and the response was great just had to make a v... See more

I received a lamp and was disappointed to discover there was a visible scratch on the top. I informed customer services, and I was happy to accept and receive a replacement 🙂

Very good rechargeable LED lamp, seems good quality, good communication from seller, arrived quickly, thank you.

Great value and all as expected but delivery although satisfactory took slightly longer than expected. Overall very happy.

I have shopped with shopsta many times and after buying several touch lamps one of which turned out to be faulty I corresponded with Ada from shopsta who sorted out a replacement for me straight away... See more

My experience with Shopsta was outstanding. Ada was incredibly helpful in resolving an issue I had caused myself, making the whole process completely hassle-free. She communicated clearly and... See more

I ordered a wireless gaming headset for my granddaughter’s Christmas through Shopsta which duly arrived and was enjoyed. Unfortunately within a couple of weeks one of the padded earmuffs came adrift a... See more

Unfortunately, although the email is .co.uk goods come from China and this is not stated at time of order!

Delivered today. Smaller than I expected it to be. However very good quality.

Great product at a good price - arrived with notification and in a timely manner

The member of staff I spoke to was really helpful and polite. I was very satisfied with how they dealt with my situation.

Great website full of even greater bargains. Site is easy to use & delivery was swift. What's not to like😃?

I am not happy with the product as I have had 2 recharge it twice since receiving it 3 days ago. Is this wrong? I have only managed to have it alight for a maximum of between 30 and 60 minutes at a ti... See more

I ordered the wrong product and cancelled No questions asked refunded immediately Asked for suggestions and contacted me immediately with alternatives Customer service is brilliant, personal and... See more

Nice product, good delivery although box was slightly damaged.

Order came okay. Nice and small camera. Good communication with seller.