ShopstaReviews 

I bought some headphones from shopsta that arrived working but then just randomly stopped working after 2 months.

I emailed shopsta and they swiftly got in touch with the manufacure who asked for a 30 second viseo showing the issue and theyve now sent me a new pair free of charge.

Thanks for such great customer service its very refreshing.

I feel like nowdays customerservice is forgotten about. Not with you guys!

Just had amazing customer service from Alexa at Shopsta customer service. I accidentally ordered the wrong product and when it arrived I was left feeling gutted that my son’s birthday was only a few days away. My fault for ordering the wrong product I thought. Anyway, I messaged Shopsta and Alexa came to the rescue and helped to organise a rushed delivery on the correct product and helped me return the wrong product with NO FUSS. I CANNOT RECOMMEND THIS COMPANY ENOUGH. They actually care about taking care of the customer which to me, can’t be beaten. Thank you Alexa!

Ordered 2 gaming headsets for my kids for Christmas, was delighted with the quick delivery and the products are exactly what I am looking for. Will have 2 very happy boys on Christmas morning. Will order again for more gifts, great service. Thanks👍

Great customer service, ordered wrong item by accident, sorted.

Top gift purchase from Shopsta. Great price compared to other sellers. Never heard of this website before but it was really easy to use and the delivery was quick and easy. The product, Oneodio noise cancelling headphones are fantastic, would highly recommend 10/10.

A wonderful shopping experience from Shopsta. I hadn’t heard of this website before so checked the reviews and made my purchase. Delivery only took 3 days and I made an error on my order with the shipping address. Alexa was very quick to respond and quickly updating my mistake. Product arrived well packaged and good quality product. I will be shopping again in the future. Much thanks

Shopsta had a special offer on a gaming headset I was after. All good.

A lady called Megan was outstanding , from start to finish she was 100% helpful and fully communicative. What started to become a very negative experience ended with the best outcome.

Shipping method
Standard UK Tracked & Insured Delivery (Estimated 3-7 Working Days)

I waited a long time for my delivery but Shopsta stepped in and ensured I was happy with compensation for the inconvenience

Bought headphones for my daughter to take on holiday. She says they're most comfortable and the sound is a huge upgrade from what she had before. Very pleased with these headphones and I can honestly say they are well worth it.

I got a great deal on a Commander G Series headset from shopsta.com Smooth transaction. Wouldn't hesitate to use them again.

I ordered Commander G Series - 7.1 Surround Sound Gaming Headset for PC on September 10th for my son's birthday and have yet to receive them. I should have listened to my gut and not purchased from this company but these were the ones he wanted. I have contacted the company numerous times. The headphones are coming from China and their tracking shows it was transferred to USPS on September 28th. To date this is the message still in the USPS system: Label Created, not yet in system
A status update is not yet available on your Priority Mail® package. It will be available when the shipper provides an update or the package is given to USPS. Check back soon. I have repeatedly requested a full refund for my purchase which they have yet to provide. Their website says this regarding expected delivery : Country/Region & Estimated Shipping Times USA: 4-15 business days. It has been way past that time. I want full refund so I can buy my son headphones for his birthday which was on 9/28

Was sent some gaming headphones on unboxing one of the headphones was hanging off so pushed it back,when using my headphones i quickly found out they had been wired wrong with the left and right the wrong way round this means i had to wear them backwards and couldn't use the mic,shopsta wanted a video of this with a piece of paper to prove it they make you feel like its your fault,be wise and buy elsewhere with a company that does refunds too.

I had a little problem with some headphones but struggle with communication (I delayed a bit). Megan at Shopsta made it so easy for me. She was kind and understanding and got to work immediately. There was great communication from them regarding my replacement pair that were sent out without question.

I was really impressed with rapid, friendly and helpful support provided by Shopsta, and Megan G in particular! I reported a malfunctioned set of headphones and Megan responded quickly and helped solve the issue, surpassing my expectations. Very happy!

I made a shipping address error and sent a message to have it corrected. Got a quick response from the support agent and had my issue fixed right away.

So they fixed everything ended up refunding me my money they were pretty fast on responding. Two👍👆 for the costumer support and the management for shopsta

I purchased some headphones in October developed an issue in August , Megan was very helpful and fast to reply issue dealt with quickly customer service fantastic from Megan.

Speedy response times, friendly staff on the end of the email, no huge hoops to jump through because they want to help straight away there and then. Really quick dispatch as well. Very efficient and consumer friendly service.

Had an issue with a drone I ordered, Megan answered to the requests promptly and had it solved fast.
Thanks for everything, I recommend the shop,