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Rated 3 out of 5 stars

I suspect it's fake. My tracking number isn't showing up on USPS. Furthermore, it's significantly delayed based on the estimate I was originally given. Edit: it's not fake, but the dress doesn't loo... See more

Rated 5 out of 5 stars

My item arrived fast. Also, after I changed my mind on colour & before shipping customer service was prompt in accommodating my request. Very efficient company. Sweater looks great- it is a xmas gift... See more

Rated 1 out of 5 stars

I purchased a pair of jeans for my daughter on shoptery. The item came defective, with the painted stars on the jeans smeared and not as shown in the pictures. I’ve emailed hello@shoptery 3 times to... See more

Rated 1 out of 5 stars

Most BS company ever and I’ll write it all over the internet so no one makes the mistake of buying anything from here. Bought a pair of sandals and was charged but never received a confirmation email... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Welcome to Shoptery, your ultimate destination for all things aesthetic! With a flair for fashion and a passion for creativity, we provide a stunning collection of curated, stylish, and unique clothing that reflects the essence of modern aesthetics. Our mission is to empower individuals to express their true selves through fashion, while embracing their individuality and celebrating their personal style. Established in 2018, Shoptery has quickly become a go-to choice for fashion enthusiasts seeking to elevate their wardrobe with eye-catching designs and high-quality materials. Our team of fashion experts carefully select each piece, ensuring that we offer a diverse range of styles, from vintage-inspired ensembles to modern, minimalist looks. We pride ourselves on our commitment to customer satisfaction, offering seamless online shopping experiences, fast shipping, and exceptional customer service. Join the Shoptery family today and discover the world of aesthetic fashion that awaits you!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Very poor quality for the price. The cargo pants I bought tore irreparably the first time I wore them. Also, very slow shipping. Will never purchase anything from this website again. It's a scam!

December 7, 2023
Rated 5 out of 5 stars

Xmas Present!

My item arrived fast. Also, after I changed my mind on colour & before shipping customer service was prompt in accommodating my request. Very efficient company. Sweater looks great- it is a xmas gift & I'm sure it will be much loved & worn. 5⭐️thankyou!

November 24, 2023
Rated 1 out of 5 stars

Way too small

Way too small, not the right size. I tried contacting you and received no communication. I would like to return but found no way to do it.

HELP!

November 15, 2023
Rated 2 out of 5 stars

items felt cheap…

Shipped quickly but items felt cheap and not like photo. Also never responded to two of my emails and support requests about a refund.

October 24, 2023
Rated 4 out of 5 stars

Pretty good

It was good, I got my order! It took some time, like a month or two, but I eventually got it! It was pretty good quality and it matched the image.

September 17, 2023
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, all ladies were really helpful from the moment I entered the shop right up until I left and I found my perfect prom dress, would definitely recommend

October 3, 2023
Unprompted review
Rated 1 out of 5 stars

Most BS company ever and I’ll write it…

Most BS company ever and I’ll write it all over the internet so no one makes the mistake of buying anything from here. Bought a pair of sandals and was charged but never received a confirmation email and it’s impossible to get in touch with them. I’ve called their fake ass number and emailed their fake email address and chatted their fake customer support. They’re simply not real and post fake post and reviews to dilute the actual people who have been con-ed. Why take the risk? Please just go shop at somewhere without fraud claims.

September 28, 2023
Unprompted review
Shoptery logo

Reply from Shoptery

Hello dear! You made an order on September 28, you did not leave an email for contact and for this reason you did not receive an order confirmation email. You leave a 1-star review a few days after placing your order, although your order has been successfully completed and is already on its way to you, please do not worry, your order will be delivered successfully.

Rated 1 out of 5 stars

i had to cancel my order because the…

i had to cancel my order because the item was taking more than a month to deliver, i send a bunch of emails asking is there was a delay but i didn’t get any answer back

August 8, 2023
Shoptery logo

Reply from Shoptery

Hello dear! You have received a refund as per your request, we do not understand why you are leaving a bad review, your problem has been resolved. We always approach our clients' issues in a timely manner.

Rated 1 out of 5 stars

Poor communication.

I bought a product from the website that ended up being too stiff. I tried to return it by contacting them through email and calling their customer service number but I never got any replies or answers from either :(

July 22, 2023

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