Harry Styles Reviews 62

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give zero stars I would ! First order back in January for album release but didnt arrive until a week after said date, charged double delivery even though 2 items being delivered to same ad... See more

Rated 1 out of 5 stars

Just purchased “Kiss All The time, Disco Occasionally” Album by Harry Styles. It arrived warped and had a LOT of static noise similar to a scratched album. I immediately reached out to HScustomers... See more

Rated 1 out of 5 stars

I pre ordered the limited edition kiss all the time vinyl and then it never arrived due to it not having an address label on it. It was meant to be sent again but instead they refunded the amount of v... See more

Rated 3 out of 5 stars

If you buy more than one item chances are high that one is sold out and you wait forever to receive your whole order. Ordered a month ago and since one shirt is sold out and they are waiting for more... See more

Company details

  1. Clothing Store
  2. Shoe Store
  3. Streetwear Store

Information provided by various external sources

The official website of Harry Styles


Contact info

1.4

Bad

TrustScore 1.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not worth it at all

I love Harry and all but I’m so disappointed. I had my mom order the golden crew neck at then end of Nov-early Dec in hopes to have it for Christmas and I didn’t receive it until late Jan, a few days ago. I paid at least 10 dollars for shipping and the sweatshirt was not as good as one would expect for official merch that took so long to come. The picture of him was really pixelated and the writing was a rather ugly yellow in my opinion. The crew neck absolutely wasn’t worth 60 dollars at all.

January 22, 2021
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give them zero stars if I could!
Ordered an album for my daughter. It is damaged. Emailed them over a week ago with no response.
Ordered a shirt for my daughter. The wrong item was sent. Emailed them a week ago. No response.
Awful customer service!!

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

FAKE WEBSITE

Same issue as everyone else, Placed my order and even paid extra for expedited shipping, one month later still nothing. I emailed twice and both times got an automated response. There is no phone number to call. A shipping level was created but never shipped out. DO NOT ORDER FROMTHIS WEBSITE. Very disappointed!

January 8, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered on 11/24 Tracking number…

Ordered on 11/24 Tracking number received 12/14 shipping label created and still that’s all it says. Did a ticket through email x3 and the only reply is another link for a new ticket. This wasn’t ever picked up by UPS so they can’t help. No phone support and email gets you stuck in a ridiculous loop of submitting the same info again and again!

January 4, 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE THIS SITE IS A SCAM DO NOT USE!!!

I ordered and paid for my purchase in October for my sister’s end of November (allowing a full month) birthday.  I had to figure out a different gift (thank you sooo much) since I didn’t receive it! Figured 2 months would surely be enough time so I could use it for Christmas. Nope- just receive message after message about how they haven’t forgotten about me and leave no way to talk to any live person.  This is a scam site... they will take your money , you will never ever receive your merchandise, and there is no way to speak to any person just ignored messages through site. I could swim across and get it in the time it takes them to package and ship.  Honestly, I want people to know this is a scam site let people know u just can’t deliver.  Money back please and you will never receive your purchased item- such unethical losers.  Epic FAIL!

December 18, 2020
Unprompted review
Rated 1 out of 5 stars

Scam company

Having purchased from here and received message straight away of confirmation back in Oct , then nothing contacted them via email with updates, after the same automated email coming back , they could not supply dates,tracking,blamed covid, anyway clicked on the http:/ and saw all this, I reported to PayPal, and they responded fast , and within 48 case closed and refunded , wasn’t expecting it but thank god it was PayPal . Will be more careful in the future.

December 8, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from these…

Do not buy anything from these scumbags. 6 weeks of headaches- the UPS tracking details are real.. until you call UPS and discover that a job was open but no package was ever received by UPS.
Update - received a refund 2 months later, got back 90% of what was initially deducted. Absolutely ridiculous company

December 5, 2020
Unprompted review
Rated 1 out of 5 stars

This is a fake website!!

THIS IS A FAKE WEBSITE!!! Don’t buy anything from it!!! I bought something there and now I can’t reach the internet website. They don’t send you a valid tracking number, they don’t reply emails.

November 23, 2020
Unprompted review
Rated 1 out of 5 stars

when i got the product the label in the…

when i got the product the label in the back was cut of, it looks like a cheap ripoff and nothing like on the website. The champion logo is glued onto the sleeve and not sowed on. I definetly think i have been scammed.

October 23, 2020
Unprompted review
Rated 1 out of 5 stars

Not for last minute shoppers!

I placed an order 1 month before I needed the hoodie I ordered. Now it has been 2 months and it is still in transit. Pretty awful customer service for an $80 sweatshirt.

October 2, 2020
Unprompted review
Rated 1 out of 5 stars

Fake merch

Beware - fake merchandise! When you order from this site you are actually dealing with a company called BSI merch. I ordered a hoodie, and never received tracking information - just an email that the merchandise was on its way. Only when I threatened to report the company to authorities did I receive an email to say the item had been shipped. When I received the hoodie, I noticed the label had been cut off. The “champion” logo was glued on to the sleeve, not stitched in. The product is produced in China and is fake and the company is a total scam!!! BSI merch should drop the “I” from its name because that’s what it is.

September 26, 2020
Unprompted review
Rated 1 out of 5 stars

Not a good experience

Not a good experience. They didn't send my items until they returned my email months later and it arrived poorly packaged and damaged. Not happy

September 4, 2020
Unprompted review
Rated 1 out of 5 stars

STOLE MY MONEY

Bought two albums over two weeks ago. Money was taken from my account and confirmation email was received. Since then i have not had shipping updates or an email that my item has even shipped. Have contacted them three times with no reply. I believe they have stolen my money DO NOT TRUST OR BUY FROM THIS WEBSITE

June 1, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible

Scammed me and ignores emails, tried to get my money back through PayPal but they denied my claim.

October 12, 2019
Unprompted review
Show reviews in all languages. (62 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look