shopvejii.com Reviews 315

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

put in an order that was confirmed and wasn’t even informed until almost two weeks later that they didn’t even have some of what i ordered in stock. unbelievable. if i could give zero stars i would.

Rated 5 out of 5 stars

I have ordered several times from Veggii. They have a wonderful and large selection of vegan food I am unable to get where I live. Recently an order came to me with a problem. They corrected the probl... See more

Company replied

Rated 5 out of 5 stars

Quick turnaround on my order. Extremely well-packed in a cold container. Didn’t use any styrofoam as insulation which is a huge plus for the environment. The products were reasonably priced - wa... See more

Company replied

Rated 5 out of 5 stars

Ordered from ShopVejii for the first time a couple weeks ago & I could not be more happy with the experience! I was so excited that I could order even frozen vegan/vegetarian items and have them de... See more

Company replied

Company details

  1. Health Food Store
  2. Fresh Food Market
  3. Organic Food Store

Written by the company

Order all your Vegan Grocery Foods Online with Vejii Grocery - Vegan Proteins, Vegan Supplements for Sports, and Vegan Grocery items directly to your door.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

315 reviews

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No history of asking for reviews

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Rated 3 out of 5 stars

I've shopped here a few times

I've shopped here a few times, liked it, and was satisfied with my purchases. The only problem I have these days with the site is that half of the items I want to buy are out of stock. I received a very nice note in the mail with a code for $10.00 off my next order, but when I tried to do some shopping so many of the things I wanted were out of stock, so I just gave up.

November 13, 2021
Unprompted review
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Reply from shopvejii.com

Thank you for the feedback. Your experience is so important to us! We will ensure to pass this feedback on to our team and appreciate you taking the time to provide us with feedback :)

Rated 1 out of 5 stars

Denies everything

Everytime I try to order, it won't take my card. Then I try using my PayPal account and it doesn't work either. 👎🏾

October 30, 2021
Unprompted review
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Reply from shopvejii.com

Hi De, thank you for for your feedback, we're happy to reach out and trouble shoot with you on what could be coming up :)

Rated 5 out of 5 stars

Grateful!

I've shopped multiple times at shopvejii.com and every single time the service has been impeccable and my frozen items have arrived encased in dry ice and ice packs. No issues whatsoever. I'm very grateful I can shop for vegan items at shopvejii.com in the comfort of my home and have frozen items delivered at lightning speed to my front door. I feel very blessed to have the option to shop at shopvejii.com!

October 14, 2021
Unprompted review
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Reply from shopvejii.com

Hi Wanda, this is so great to hear! We're so happy you've had great experiences with us as this is our #1 goal! Thanks so much for choosing to shop with us, we are so grateful you do :)

Rated 3 out of 5 stars

Thawed product

My frozen items were thawed when they aarrived. Vejii sent a replacement order but unfortunately, those items were also thawed. The packaging wasn't adequate to keep them frozen. Customer service issued a refund. I'll order from Vejii again once the packaging is updated.

October 13, 2021
Unprompted review
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Reply from shopvejii.com

Hi Maxine, thanks for taking the time to provide this feedback. We're so sorry to hear that there were these issues. We want you to know that we take these issues very seriously and are always taking steps to make improvements as your experience is our top priority.

Rated 3 out of 5 stars

It's ok could be better shipping a bit…

It's ok could be better shipping a bit too high. It's a good vegan grocery site though.

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Hi melinda, thanks so much for your feedback :) We certainly do our best to be as competitive as possible with our shipping costs while sustaining a business with the costs associated in shipping cold or frozen items. We assure you that our customers are always at the center of our decisions. We sure appreciate you shopping with us and are so grateful that you do! :)

Rated 5 out of 5 stars

Wonderful customer service

I had a very nice customer service experience with shopvejii, one of the items I ordered didn't arrive but they refunded me a day later and we're very polite about the whole thing. The items I ordered that did arrive were packaged nicely and stayed fresh and cold. I would definitely buy from them again!

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Hi Samantha, thanks so much for the feedback. We'll continue to be here for you and truly appreciate you shopping with us! :)

Rated 5 out of 5 stars

Shopvejii is definitely a GO!!

Shopvejii have great vegan products that are affordable. The customer service is outstanding. I highly recommend this site if you want quality vegan products that are beneficial for your health.

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Thank you for the kind words DJ! We are so glad our customer service team was able to help you :)

Rated 5 out of 5 stars

Great site, wonderful service, low shipping

This site has many of the vegetarian option I need and more importantly, their shipping is not outrageous like other sites. I had an order come with a slightly damaged product. I emailed customer service and they promptly made it right by refunding my money and giving me credits on the site for my next order. Can't wait to place my next order!

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Thank you for the positive feedback Rhonda, we are so happy we were able to help you! Thank you for shopping with us :)

Rated 5 out of 5 stars

I ordered right away

I ordered right away, as soon as I saw the add on FB. Customer service was extremely prompt and polite. I had to contact them a few times as I wasn't going to be home, and they were great, helpful and understanding. Free shipping is always a bonus!
One thing I would note for others, is about the Chao (I believe) sliced cheese. I think because it was frozen and it thawed in my fridge, the slices crumble as soon as you touch it, which I found hard to deal with. Although, still very tastey.
And another thing I would keep in mind, is they don't ship Thursdays and Fridays, at least in my area :)

Also - They put a plastic bag around the ice cream which kept it nice and soft!!!! :)

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Hi Nic! Thank you so much for your positive feedback, we're so glad that we were able to assist you :)

Rated 5 out of 5 stars

They sound amazing when they answered…

They sound amazing when they answered my question I hope I can shop online with them soon

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Hi Tammy, we're so happy we were able to help you :) We can't wait for you to place your order!

Rated 5 out of 5 stars

Pleased Customer in NH

I have been using shopvejii.com for about 6 months and am very pleased with the quality and price of the products. Packageing is excellent and delivery time is very good.

October 12, 2021
Unprompted review
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Reply from shopvejii.com

That is so great to hear :) Thank you for shopping with us Jim!

Rated 5 out of 5 stars

My experience with vejii shopping

My
Son totaly enjoy shopping at your site.excellent selection .great prices. Fast shipping.excellent to deal with and very helpfull.easy to get a hold of.

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Hi Carolle, we're so glad we were helpful and easy to get a hold of :) Than you and your son for shopping with us!

Rated 5 out of 5 stars

Awesome company

They are great from fast shipping to a large selection of products at very fair prices and even occasionally sending free products. I would highly recommend this site.

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Thank you for the feedback! We really appreciate you shopping with us :)

Rated 5 out of 5 stars

Shop Vejii is a very excellent company

Shop Vejii is a very excellent company. They have so many yummy vegan products to choose from. Customer service is A plus with this company.

October 12, 2021
Unprompted review
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Reply from shopvejii.com

Thank you so much for the positive feedback! We're so grateful you choose to shop with us :)

Rated 5 out of 5 stars

Great company, good food

Great company. Wonderful customer service. They seem like they really care about their customers. I had an emergency out of state and couldn’t pick up my order before it went bad. I contacted them and they replaced my entire order. It wasn’t their fault but they still came through for me. That’s what’s call world class!

September 27, 2021
Unprompted review
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Reply from shopvejii.com

Hi Sarah, thank you for the positive feedback, I'm so glad we could support you through this time :)

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! When I contacted them regarding an issue with my order, they had it resolved within an hour. I love that I can get my favorite vegan foods shipped directly to my home for a great price and with free shipping.

September 16, 2021
Unprompted review
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Reply from shopvejii.com

Thanks for the feedback Angie! We're so grateful you shop with us and will continue to be here to support you :)

Rated 5 out of 5 stars

Love this site

Love this site. Great products and excellent customer service. Prompt response and great help.

September 15, 2021
Unprompted review
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Reply from shopvejii.com

This is great to hear! Thanks so much Cheryl! :)

Rated 5 out of 5 stars

This is a phenomenal company!

This is a phenomenal company! I had a delivery that was less than appealing. They took care of me like I was royalty! The second delivery to correct the first one was amazing! I will be ordering more, and more, and so should you! It is so rare for a company to do the right thing! Thank you Vejii! You are awesome!

September 15, 2021
Unprompted review
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Reply from shopvejii.com

Wow thank you! We really appreciate the feedback and we certainly appreciate you! We're so grateful you choose to shop with us :)

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