Shortcourses.com.au Reviews 

749
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

A great source for finding a course in your chosen career or wishing to change to a new vocation. Easily accessible, very supportive and flexible with giving you any help or advice along the way. You... See more

Company replied

Rated 2 out of 5 stars

Pretty useless really. Clicked on the link to receive more info about three short courses, largely because the website doesn’t mention costs. One no reply. One, provided useless information about bein... See more

Company replied

Rated 5 out of 5 stars

Once I completed my inquiry I very quickly received a call from Trent who explained everything and discussed what I wanted out of a course and then decided which to recommend. Then, my tutor, Elanora... See more

Rated 1 out of 5 stars

I don’t think anyone who’s not from Australia should go and do a course here. The guy who teaches is extremely racist, has a bad temper basically gives you a hard time. So if you cannot speak fluently... See more

Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 50661807709

  1. Education & Training

Information provided by various external sources

Shortcourses.com.au is Australia's most comprehensive short courses website. We are a team with a passion for education. Our aim is to bring you the best education content possible.


Contact info

3.7

Average

TrustScore 3.5 out of 5

749 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(749)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unhappy customer

I asked that I only be contacted by email and was contacted by phone. I replied that I’m not available by phone & only require the by email, the price at this stage. Did not receive email. Given up

June 6, 2022
Shortcourses.com.au logo

Reply from Shortcourses.com.au

Hi Marg,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 1 out of 5 stars

Impossible to get a price on the course…

Impossible to get a price on the course I wanted. Had to register, was emailed a 27 page brochure which was full of pretty pictures but no breakdown on costs.

Ironic, as it was a User Experience course.

I have received four emails now, yet I am unable to give this particular course to my employer to consider enrolling me in - as it is unclear how much it costs.

May 31, 2022
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Reply from Shortcourses.com.au

Hi Brian,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 2 out of 5 stars

I was very interested but due to being…

I was very interested but due to being hacked I did not and do not as yet have the funds which is no fault of theirs. As well as this my phone was down so they contacted me via email when the phone started working again. They seem professional and I will be taking this course further down the road.

May 22, 2022
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Reply from Shortcourses.com.au

Hi Robyn,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 2 out of 5 stars

Why did I have to sign up for an…

Why did I have to sign up for an account simply to see the full details of the courses?

Now I get spam messages in my email and asked to do surveys like this one.

Your courses are really expensive as well.

May 14, 2022
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Reply from Shortcourses.com.au

Hi Sean,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 1 out of 5 stars

Unresponsive

Would not provide a price for the course despite being asked twice. Directed me to call a consultant even though I had made clear that I am not looking at enrolling right now as I am currently studying and just wanted to figure out whether I might enrol after my current course. Eventually gave me a webpage to look at, still no cost. Not interested in being put through the hard sell if the only option is to call a consultant. If they can't even respond properly to enquiries I can't imagine how rubbish the courses will be.

May 8, 2022
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Reply from Shortcourses.com.au

Hi there,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 2 out of 5 stars

Disappointed

I was very specific in my message section of the enquiry, email only because I had to leave both email and phone or I couldn't submit my enquiry and business hours when customer service would call I am at work. A call centre staff member called me at work across two days. The first I ignored, the second I answered because I needed it to stop. And was told (condescendingly) that I could have just left an email and they don't get the message section where she is. It put me off and so I was curt with her and am now discouraged from using your service. I have run a webpage before and I know how forms come through. If the people servicing the enquiries don't get all the info then theres something wrong with the system or your rep ignored the message and just called. Either way it looks unprofessional.

May 3, 2022
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Reply from Shortcourses.com.au

Hi there,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 1 out of 5 stars

All I want is the cost

All I want is the cost. Can't get that answer. Don't bother

April 28, 2022
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Reply from Shortcourses.com.au

Hi there,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 5 out of 5 stars

So easy

So easy, Friendly staff. Cant wait to start.
Thank you for everything.

April 24, 2022
Rated 1 out of 5 stars

Hpmmm

Don't call back when they say. I'll find some place else to do a course.

April 20, 2022
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Reply from Shortcourses.com.au

Hi Charlie,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service


Rated 3 out of 5 stars

i found another course

i found another course. short courses dont provide qualifications or level certificates but i will definitely look into using short courses when i want to boost my memory and knowledge.

April 19, 2022
Rated 2 out of 5 stars

Courses are too expensive for people on…

Courses are too expensive for people on pensions

April 11, 2022
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Reply from Shortcourses.com.au

Hi Angel,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 5 out of 5 stars

Amazing. Thank you so much

Amazing service and the help I have received in finding the right course for me has been absolutely amazing. Thank you team and keep up the awesome work :)

April 9, 2022
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Reply from Shortcourses.com.au

Hi Rahina,

Thanks so much for your feedback!

Cheers,
shortcourses.com.au

Rated 5 out of 5 stars

Horticulture

Very useful and especially understandable for my needs in the course i chose to follow 😍.

April 1, 2022
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Reply from Shortcourses.com.au

Thanks for reviewing us, Eniza!
Cheers,
shortcourses.com.au

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