Showtechdj 

Ordered bubble mix for my classes. I have not received any goods or any information as to when they will arrive. I have tried ringing their contact number but get music every time. They have no email contact address either. Will be trying to get my money back through VISA.

I was looking to purchase a bubble machine I found their site their prices were good. So I bought the item after it took more then 2 weeks to arrive. I found out that I have been charged 45 Euros for membership fee. I find this extremely dubious and dishonest.
I cant belive there are companies out there trading in this manner.
Their customer service is a disaster. I sent registered post got it returned.
Al I wanted was to make a purchase for an item I ended up getting a bunch of rubbish about terms and conditions ect.
I wrote them called them and got no solution. All I wanted was a refund for the 45 Euros.
I only got the invoice for it when I called and called and demanded it. Then they said that it was to late to cancel since their 7 day policy expired.
If you buy from them be ready for a surprise!! As far as I can see they have a way of doing business that leaves allot to be desired.

Basically my dealing with this company was like this...
I bought an item described as an ultra violet bulb, and received a normal bulb that had simply been coloured black.
I've worked with UV in the past quite extensively, so I'm aware of how it should look. I became even more sure of my suspicions when I noticed a gap in the bulbs colouring, through which could be seen the filament emitting a standard, whitish light.
I didn't agree to a partial refund when I contacted the seller about these issues, since the return postage alone would have cost more.
Under the 'Sale of Goods Act, 1979', I am entitled to a full refund, including postage fees. The seller didn't recognize this so I assume he is either ill informed or ignorant, I suspect the latter due to the way he kept stressing that other company were doing exactly the same thing.

If anyone else has been messed around by Showtechdj, take a few minutes to report them to Trading Standards. I was told that reports against this seller are starting to mount up, so hopefully action will be taken in the near future.

I purchased an item from this 'company' and waited many, many weeks for it to arrive, before finally requesting a refund. A lot of my emails regarding the whereabouts of my item had been ignored, but when I did get a reply there was never an apology. I was fobbed off, the responses were very matter of fact and some were very rude. Once I did request a refund they conveniently stopped replying to me altogether.

Searching online it appears that this guy has been charging customers £41.88 for a year's membership upon making a purchase, if you say 'yes' to membership when paying for your goods. I didn't say 'yes' as I never sign up to any company.

I went back and checked my bank statement and found he had charged me anyway. I complained and this time he replied straight away (despite still ignoring my refund requests) with a generic email 'you agreed to this' and a diagram of the screen showing where I allegedly said 'yes' to membership. Er, no I didn't - show me the proof. He couldn't of course. Besides, no matter what his terms and conditions say, there was no confirmation/agreement of this amount upon checking out. In addition, this charge was not on my order confirmation email, invoice or sent at any other time. How dishonest.

In a nutshell - don't ever do business with this 'company'. Rude, immoral and just after your money. Don't be taken in by their professional looking website or '5 star guarantee.' Many other nice/honest people to do business with - don't waste your time here or you will regret it!!