Shurgard Self Storage - Amsterdam Portsmuiden Reviews 

47
TrustScore 4.5 out of 5

4.4

Portsmuiden 46, 1046 AM Amsterdam, NL


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Rated 5 out of 5 stars

Excellent service of Rasha! Shenwent the wxtra mile to solve probpema with different accounts and setting up The app. If it was possible i would have given 6 stars

Rated 4 out of 5 stars

Clean and modern facility, easy to use carts which make moving things around a breeze. Unfortunately some of the doors at the location do not stay open and end up hitting the carts unless you are acro... See more

Rated 5 out of 5 stars

I experience great service..it was so easy to register for a storage and the customer care was excellent 👌..He even called me back the next to check up if we questions and how we were doing on the s... See more

Rated 5 out of 5 stars

Excellent facility with easy access. Very nice people too, I’m glad for choosing Shurgard!


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Amsterdam Portsmuiden

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Portsmuiden 46, 1046 AM, Amsterdam, Netherlands

4.4

Excellent

TrustScore 4.5 out of 5

47 reviews

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Replied to 99% of negative reviews

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4.4

All reviews

(47)

7,614 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rasha

Rasha: She helped me a lot with my locker, I had to change it and she found the easier way for me to move my boxes. Thank you so much!

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Shurgard in Amsterdam…

I started with Shurgard in Amsterdam for 174 euro a month about since June 24 (1 1/2 years ago). I have not been paying attention to all their price hikes over that period to be honest as I have an auto payment on the invoice. I then noticed that I am paying now paying 304 euro pm. THAT IS 75% INCREASE! That has nothing to do with in indexation but more to do with captive pricing. And to top it off the same unit is being offered on line for 129 per month - apparently more focused on new chairmen’s than existing ones.

June 12, 2026
Unprompted review
Shurgard Self Storage - Amsterdam Portsmuiden logo

Reply from Shurgard Self Storage - Amsterdam Portsmuiden

Hi, thank you for your feedback. We understand your concerns about price increases and appreciate you bringing this to our attention. Our pricing reflects ongoing efforts to maintain high-quality facilities and services. Your comments have been shared with the relevant team for review. We value your input and hope to offer you a more positive experience moving forward. Your Shurgard Team

Rated 5 out of 5 stars

Great Experience and Great Service

I experience great service..it was so easy to register for a storage and the customer care was excellent 👌..He even called me back the next to check up if we questions and how we were doing on the storage for the first time..That was great and helpful..
Great Jobe guys 👏..Keep it up..🙏

July 16, 2025
Rated 4 out of 5 stars

Clean and modern facility

Clean and modern facility, easy to use carts which make moving things around a breeze. Unfortunately some of the doors at the location do not stay open and end up hitting the carts unless you are acrobatic enough to hold open to elevator doors while pushing your heavy carts up the incline towards the towards elevator. I have not mastered this skill yet, but if anyone is willing to teach me I'm willing to learn.

September 11, 2024
Rated 5 out of 5 stars

A very smooth experience

A very smooth experience! Registration was in a separate location but the storage unit itself was very practical and easy to navigate.

August 27, 2024
Rated 1 out of 5 stars

Location was too distant

Location was too distant, I cancelled within the 14 day term. I still have yet to receive back my refunded, despite several call and emails. They don't even bother to confirm. I will rethink my contract in Belgium if this is how a longterm Customer is being treated.

July 24, 2024
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