Super service, great price! You can easily rent units by size online you recieve proper instructions and you are all set. Units are very clean, lots of trolleys and easy access to the facility. Best s... See more
Location
Switch locationAletta Jacobslaan 3, 1066 BP Amsterdam, NL
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See what reviewers are saying
I recently rented a storage at the location in Amsterdam. The access is easy, by car but also the metro station is just 4 minutes walking distance. The access is easy. The area safe.
Quality of the storage, really organised. Very easy to follow the instructions for find your personal storage and the measures are even better when you go inside.
Automation, cleanness, and easy access. Cynthia was amazing, super helpful and guided me through the whole process.
Company details
About Shurgard Self Storage - Amsterdam West
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Aletta Jacobslaan 3, 1066 BP, Amsterdam, Netherlands
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Great service from friendly staff
Top service van de west jongens!
We’ve had a really positive experience…
We’ve had a really positive experience using this storage facility. The team is always super helpful, friendly, and quick to assist whenever we have questions or need support. The storage units are clean, secure, and easy to access, which makes the whole process stress-free. It’s clear they take good care of the place, and we feel confident storing our belongings here. Highly recommended!
Easy, secure, clean
Very easy to use! The app has very clear instructions and everything is secure and clean! Would highly recommend!
Convenient, easy and safe access
I recently rented a storage at the location in Amsterdam. The access is easy, by car but also the metro station is just 4 minutes walking distance.
The access is easy. The area safe.
great 👌 everything was excellent
Legitimately never thought a storage company could impress me
Staff are very helpful, facilities are clean and well-run, mobile app works well, prices are good, Amsterdam West location is easy to get in and out of. Highly recommend to anyone looking for a good customer experience. Even better if you are also looking for a storage unit but it's not a necessity.
Easy and convenient
Easy, direct and very convenient. On top of that, great customer service!
Great first impression
This was my first time using the service, and everything went smoothly. The online booking process was fast and straightforward, and the storage facility is clean and well-kept. Overall, a very positive experience.
Good customer service
The company is very customer-oriented and we appreciated the attention to our needs.
CHANGING ACCESS HOURS WITHOUT NOTIFICATIONS NOR DISCOUNT FOR THE CUSTOMERS
I am very much to stop being a customer of Shrgard NL. YOU CANNOT CHANGE ACCESS HOURS WITHOUT SENDING ANY NOTIFICATIONS TO YOUR CUSTOMERS. AND YOU SHOULD HAVE DONE IT MONTHS IN ADVANCE. Then things like the people trapped inside your gate are going most likely to happen (I have read another review before mine which was claiming basically the same). Also, to reduce access hours means you are effectively taking off service from what we are currently paying, nevertheless I have not seen a reduction in the monthly costs. Rather the opposite. You keep increasing prices every November but the service you offering keeps shrinking instead of being more efficient and directed towards customers satisfaction (such as 24 hours access or anyway an increase of the access hours). This is becoming a scam to me. I hope more customers like me are going to "wake up" and decide to leave.

Reply from Shurgard Self Storage - Amsterdam West
Value for money
Good communication with clear instructions. All interactions with the staff were friendly, helpful and efficient. The facilities are clean and secure. And the whole experience went smoothly
Super service
Super service, great price! You can easily rent units by size online you recieve proper instructions and you are all set. Units are very clean, lots of trolleys and easy access to the facility. Best storage experience I have ever had!
Very helpful front desk agents through…
Very helpful front desk agents through the whole process.
we wokred with you wihout any problem
Easy process giving you peace of mind
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