It's my second time using Shurgard and they are an helpful bunch. Although I'm using another location, the team were very helpful. I had forgotten how to use the app portal for access and Caroline... See more
Location
Switch locationAlfreds Way 1, IG11 0BX Barking, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service, Scott was lovely explaining the storage and letting us know what will happen on the day of us putting things in.
The experience was great. Ordered online, met Tim in-store who gave me a walk around and showed me my unit. Unit was clean but I believe that's because they're new.
Thanks to Louis for assisting with the process and helping me get set up
Company details
About Shurgard Self Storage - Barking Dagenham
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Alfreds Way 1, IG11 0BX, Barking, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's my second time using Shurgard and…
It's my second time using Shurgard and they are an helpful bunch. Although I'm using another location, the team were very helpful. I had forgotten how to use the app portal for access and Caroline was very helpful. She came out of the office to check if I needed any help. The place is alo very clean and well cared for.
I just wish they were cheaper plus the storage space is really small with low ceiling height.
sneakily increased our rate by £150 a…
sneakily increased our rate by £150 a month to £450 by sending an email that went to junk mail. Also the gate stopped working once and i got locked in. Poor customer service. Hardly present during office hours and never answer the phone. Should’ve gone with a competitor.

Reply from Shurgard Self Storage - Barking Dagenham
Thanks to Louis for assisting with the…
Thanks to Louis for assisting with the process and helping me get set up
Caroline was a big help after a…
Caroline was a big help after a stressful morning. Appreciated the help
Scott was so helpful and lovely
Scott was so helpful and lovely, definitely one of the best customer service experiences I have had in a long time
Great service
Great service, Scott was lovely explaining the storage and letting us know what will happen on the day of us putting things in.
The experience was great
The experience was great. Ordered online, met Tim in-store who gave me a walk around and showed me my unit.
Unit was clean but I believe that's because they're new.
Amanda is a great staff
Amanda is a great staff. Very friendly and helpful. Caroline is also very nice. She made sure that everything was okay. Nice friendly customer service and clean storage.
Great service helped by the manager…
Great service helped by the manager Terry beautiful clean building.
Great staff at Barking and Dagenham…
Great staff at Barking and Dagenham always there to help. Manager Terry very helpful
Many thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







