The building is a little bit dated but customer service received so far has been exceptional, really helpful staff.
Location
Switch locationCrockford Lane, RG24 8NA Basingstoke, GB
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The staff were extremely helpful. Our allocated unit was clean, dry and situated very close to the customer loading bay which worked well with our van with tail lift. I suggest that the stairs from... See more
Great customer service from Lara
Very useful facility with great staff. Friendly, helpful and always ready to work with us as our needs changed. Many thanks Ed, Paulette and Lara really appreciate your support. Cheers, Jim.
Company details
About Shurgard Self Storage - Basingstoke
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Crockford Lane, RG24 8NA, Basingstoke, United Kingdom
4.6
Excellent
23 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Had a really good experience at…
Had a really good experience at Shurgard thanks to Lara and Eric. They were both super friendly, easy to talk to, and made everything really straightforward. Took the time to explain things properly and helped me find exactly what I needed without any hassle. Honestly made the whole process way easier than I expected—Thank you
May 3, 2026
Unprompted review
Great customer service from Lara
April 20, 2026
Unprompted review
Lara was an amazing help and very happy…
Lara was an amazing help and very happy with the customer service.
April 14, 2026
Unprompted review
Lara is Amazing ⭐⭐⭐⭐⭐
April 1, 2026
Unprompted review
Chris
Chris, store manager, was very helpful for my first time using the storage unit.
February 6, 2026
Unprompted review
Shurgard is very good for storage and…
Shurgard is very good for storage and has plenty of space and lifts if needed
September 25, 2025
The staff could not help me enough
The staff could not help me enough, so brilliant. Anticipated questions and helped with making sure I wasn't caught out with closing days and deadlines. Brilliant people.
December 1, 2025
Wonderful staff
The staff - absolutely lovely people - the best! Also - really great service and great value.
October 17, 2025
Unprompted review
Very pleasant staff in Basingstoke
Very pleasant staff in Basingstoke, extremely helpful and cheerful. Was welcomed by a charming man who showed me the lock up storage.
September 8, 2025
Quick and easy way to set up
Quick and easy way to set up the unit.
Booked the storage unit online in the morning and was able to start filling it within the hour!
August 7, 2025
Very useful facility with great staff
Very useful facility with great staff. Friendly, helpful and always ready to work with us as our needs changed. Many thanks Ed, Paulette and Lara really appreciate your support. Cheers, Jim.
June 5, 2025
Unprompted review
Fantastic staff
Such a great welcome and friendly help - nothing too much trouble for Lara who went out of her way to make it all go smoothly for us.
December 8, 2024
Helpful and pleasant team
The staff were extremely helpful. Our allocated unit was clean, dry and situated very close to the customer loading bay which worked well with our van with tail lift.
I suggest that the stairs from the loading bay to the main floor may benefit from a handrail?
November 11, 2024
Baisngstoke Shurgard
The building is a little bit dated but customer service received so far has been exceptional, really helpful staff.
October 8, 2024
Easy access friendly staff
September 23, 2024
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