Shurgard Self Storage - Camberley Reviews 

60
TrustScore 4.5 out of 5

4.3

505-507 London Road, GU15 3JE Camberley, GB


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Rated 5 out of 5 stars

After an initial problem with a unit with a number of obstructions (watch out on the booking site for the 'economy' unit option - we missed that and it's why it happened) the local staff in Camberley... See more

Company replied

Rated 5 out of 5 stars

I had a very positive experience with Shurgard Camberley, especially thanks to Richard. He was extremely friendly, professional, and truly prioritised customer care and long-term relationships between... See more

Rated 5 out of 5 stars

the ease of using the app makes getting in & out so much easier, although you still have a code which you can use if ness. The units & the general cleanliness of the whole area was good to see too T... See more

Rated 4 out of 5 stars

There was some confusion with our booking and it seemed more fuss than it was worth at first. Thankfully our whole experience was saved because of one staff member who took control of the situation an... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Camberley

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 505-507 London Road, GU15 3JE, Camberley, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(60)

7,327 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Easy, secure access and never busy even though lockups look like they are nearly all taken. Entire facility is well maintained (very clean and bright inside) and is much larger than it looks. A lock and keys are included in the price.
Whole process from start to departure was seamless and hassle free.
Very competitive pricing.
Would highly recommend.

May 14, 2024
Rated 4 out of 5 stars

Lockers bloody expensive

The automated system is fantastic, it could be automated also for the back door and lifts though.

Having to go to another branch for the identification was a pain.

£14 for a locker that cost £5 at any Screwfix is a Robery

A suggestion, since your level of automation is impressive, at least with the main gate.
Other day I was in the third floor, going down, and I called a lift. I had forgotten the lift I came up, was still there, on the third floor. So I pressed the other one, who had to come all they way from the ground floor.
So, if you system had a minimum of intelligence, as usual in lifts have, it'd have called the closest lift, make a saving in power consumption.

May 28, 2024
Shurgard Self Storage - Camberley logo

Reply from Shurgard Self Storage - Camberley

Hello Marcos,

We appreciate your feedback and suggestions for automation. We apologize for any inconvenience with the identification process. Our prices reflect the quality and security we provide. Thank you for choosing Shurgard.

Your Shurgard Team

Rated 5 out of 5 stars

Very easy process

Very easy process, a member of staff phoned e the day before to ensure all was in order and check if I had any questions. Very simple, just as it should be.

May 14, 2024
Rated 5 out of 5 stars

A must if you need space

The people that work there are very helpful and friendly and explained exactly what you need to know. Access to the building is very easy and you can come and go as an when you need to. I have used the company twice now and will always recommend it.

November 21, 2023
Rated 5 out of 5 stars

Easy to book

Easy to book, easy access with the app to unlock to gate. The locker was clean and the price was competitive.

October 24, 2023
Rated 5 out of 5 stars

The staff that I dealt with from start…

The staff that I dealt with from start to finish were first class, they were polite, professional and helpful! A big thank you to all of them, and for giving me a unit on the ground floor, which made things a lot easier. The unit was just about right for my needs, it was clean and available when agreed.
Only one gripe and that it was a pity that there were no staff on site on a daily basis. The prices are very reasonable along with some good deals. Thank you.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent facilities

Excellent facilities, convenient parking space, very clean and bright space, big cargo lift and trolleys.
Excellent value for money for first-time customers.
Highly recommended!

July 25, 2023
Rated 5 out of 5 stars

Excellent Service

Needed a bit of extra space in our unit, and Richard did a stellar job on find us a new unit for a great quality/space related. Great experience!

July 7, 2023
Unprompted review

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