After an initial problem with a unit with a number of obstructions (watch out on the booking site for the 'economy' unit option - we missed that and it's why it happened) the local staff in Camberley... See more
Company replied
505-507 London Road, GU15 3JE Camberley, GB
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After an initial problem with a unit with a number of obstructions (watch out on the booking site for the 'economy' unit option - we missed that and it's why it happened) the local staff in Camberley... See more
Company replied
I had a very positive experience with Shurgard Camberley, especially thanks to Richard. He was extremely friendly, professional, and truly prioritised customer care and long-term relationships between... See more
the ease of using the app makes getting in & out so much easier, although you still have a code which you can use if ness. The units & the general cleanliness of the whole area was good to see too T... See more
There was some confusion with our booking and it seemed more fuss than it was worth at first. Thankfully our whole experience was saved because of one staff member who took control of the situation an... See more
Written by the company
Written by the company

505-507 London Road, GU15 3JE, Camberley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Good offers on storage space. Quick and easy to set up and use.
During online registration, advisor Keiran helped me with my ID Verification. Further he helped me setting up App on my mobile and showed me around the site and guided me how can I access it. He was very helpful.
Easy, secure access and never busy even though lockups look like they are nearly all taken. Entire facility is well maintained (very clean and bright inside) and is much larger than it looks. A lock and keys are included in the price.
Whole process from start to departure was seamless and hassle free.
Very competitive pricing.
Would highly recommend.
Kieran was increibly helpful and talked me through the entire rental operation and set up my account on the app for easy access to all the necessary inf. First class service - thank you
The automated system is fantastic, it could be automated also for the back door and lifts though.
Having to go to another branch for the identification was a pain.
£14 for a locker that cost £5 at any Screwfix is a Robery
A suggestion, since your level of automation is impressive, at least with the main gate.
Other day I was in the third floor, going down, and I called a lift. I had forgotten the lift I came up, was still there, on the third floor. So I pressed the other one, who had to come all they way from the ground floor.
So, if you system had a minimum of intelligence, as usual in lifts have, it'd have called the closest lift, make a saving in power consumption.

Reply from Shurgard Self Storage - Camberley
Very easy process, a member of staff phoned e the day before to ensure all was in order and check if I had any questions. Very simple, just as it should be.
All round good and helpful experience with everyone I spoke and dealt with
The people that work there are very helpful and friendly and explained exactly what you need to know. Access to the building is very easy and you can come and go as an when you need to. I have used the company twice now and will always recommend it.
Easy to book, easy access with the app to unlock to gate. The locker was clean and the price was competitive.
The staff that I dealt with from start to finish were first class, they were polite, professional and helpful! A big thank you to all of them, and for giving me a unit on the ground floor, which made things a lot easier. The unit was just about right for my needs, it was clean and available when agreed.
Only one gripe and that it was a pity that there were no staff on site on a daily basis. The prices are very reasonable along with some good deals. Thank you.
Excellent facilities, convenient parking space, very clean and bright space, big cargo lift and trolleys.
Excellent value for money for first-time customers.
Highly recommended!
Simple to set up. Easy to access. all available to talk to via phone. Excellent service
Needed a bit of extra space in our unit, and Richard did a stellar job on find us a new unit for a great quality/space related. Great experience!
Kieran was extremely helpful and made the whole experience stress free 😁
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