Shurgard Self Storage - City Reviews 105

TrustScore 4.5 out of 5

4.6

Laplandsgade 2, 2300 København Sv, DK


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing and friendly staff at the Valby Location who clearly and concisely have guided me through the process of attaining my new self storage room. Thank you so much

Rated 5 out of 5 stars

It was really easy to book online and get access to the storage room. Took around 30 minutes from booking until I could start stuffing my stuff to the romm

Rated 5 out of 5 stars

"⭐⭐⭐⭐⭐ I recently had the pleasure of using Shurgard Self Storage near City Airport, and I must say, their customer service is unparalleled. The prices are the best I've come across in the area. If yo... See more

Rated 5 out of 5 stars

The team at Shurgard were fantastic! Very hospitable over the Christmas and New Year period, I would highly recommend to anyone looking for either short or long term storage options.


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - City

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Laplandsgade 2, 2300, København Sv, Denmark

4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

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This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very good

Very good, easy access well done 👍 the app makes its way through my phone screen Very easy to use smart touch

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

5/5!

I got help from the support to rent a storage, from first call to having it ready in minutes! Really professional, really happy with the service!

October 3, 2025
Rated 5 out of 5 stars

Safe storage with exceptional service!

I had an excellent experience with Shurgard, and I want to highlight the outstanding service of Anne-Marie. From start to finish she was helpful, clear, and proactive, making the whole process smooth and stress-free. I can only recommend Shurgard and their team - and will continue use their services in the future.

September 16, 2025
Unprompted review

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