I wanted to say special thank you to both Marcus and Brad for excellent and very quick service at Burnt Oak branch in Edgware. They were both welcoming and very efficient at their work. They have... See more
Location
Switch location250 Burnt Oak Broadway, HA8 0GA London, GB
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See what reviewers are saying
- extremely efficient booking service via the phone; - slick and intuitive completion of the process via immediate follow-up emails and online uploads; - swift swapping out the unit for a larger... See more
You have people that care working there. They were helpful, patient and even stayed a few minutes past closing time to help me. The storage expenses itself is absolutely amazing!!! The self... See more
Great location, plenty of sizes to choose from. Customer service is brilliant! BRAD was very accommodating, honest about charges and options, helped me figure out whats the exact storage i need. He wa... See more
Company details
About Shurgard Self Storage - Edgware
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
250 Burnt Oak Broadway, HA8 0GA, London, United Kingdom
4.3
Excellent
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Brad and Ahmed
Excellent service from Brad and Ahmed, I have stored at this facility for many years, I'm a happy customer and feel my belongings are safe and secure. Any queries I have Brad and Ahmed go above and beyond to help! Very pleased with the service.
May 16, 2023
Unprompted review
Excellent customer service from Brad &…
Excellent customer service from Brad & Ahmed I would highly recommend this storage facility as they provide an exceptional experience. 🏆🏆
May 16, 2023
Unprompted review
I’m happy
I’m
Saeed
Today visited your storage and your staff is Amazing helpful people 👏
May 14, 2023
Unprompted review
Great customer service
Great customer service, and especially great people skills from Ahmed. Will definitely be recommending to friends and family
May 11, 2023
Unprompted review
Great service!
I've used shurgard before and have had great service. I went in today with some storage inquiries and Ahmed was very helpful. I am moving away in August and will definitely be using them!
May 11, 2023
Unprompted review
Rented a storage unit and was very…
Rented a storage unit and was very impressed with the staff working there. Ahmed in particular was really helpful and went above and beyond his role.
May 11, 2023
Unprompted review
Ahmed’s customer service skills are…
Ahmed’s customer service skills are exceptional!
February 24, 2023
Unprompted review
Ahmed’s help and assistance has made my…
Ahmed’s help and assistance has made my experience at shurguard excellent!
January 19, 2023
Unprompted review
My experience at shurguard has been great
My experience at shurguard has been phenomenal due to Ahmed his help and understanding of my situation has helped greatly
April 20, 2023
Unprompted review
Great service great customer friendly
March 15, 2023
Unprompted review
I have used Shurgard before and I was…
I have used Shurgard before and I was happy with the service, hence using the storage again this year.
Staff are helpful and rectify access issues quickly.
The Access App is temperamental at times so I suggest the key in code system to remain in place.
Thank you
March 17, 2023
I wanted to say special thank you to…
I wanted to say special thank you to both Marcus and Brad for excellent and very quick service at Burnt Oak branch in Edgware. They were both welcoming and very efficient at their work. They have explained everything in details and presented with very good customer skills. Thank you again for your help.
God Bless
With kind regards,
Aneta Kozakiewicz
January 5, 2023
Unprompted review
There s no prices for long term storage
July 21, 2022
Reply from Shurgard Self Storage - Edgware
Hello Shima W, thank you for taking the time to share your comments. We offer a wide variety of unit sizes and types, so if you don’t have many things to store, you won’t end up paying for space you’re not using. We are confident that the overall cost of your storage unit offers good value in the market.We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together. If there's anything we can help you with in the future, we're always here for you. Your Shurgard team.
I bought my policy online and reserved…
I bought my policy online and reserved a storage in a hot day you keep me outside because of your breaking time and then my van driver dropped off my stuff at the gate because nobody open the gate for me,because of paperwork , and I am very unhappy about of this.
July 20, 2022
Reply from Shurgard Self Storage - Edgware
Hello, we are sorry to read you had to wait and could not be helped immediately. We apologise for the inconvenience and we'll share your feedback with our store team.
Highly recommend Shurgard Edgware with excellent customer team members, Ahmad and Brad.
The Shurgard Edgware branch have an excellent team in Ahmad and Brad.
Ahmad's and Brad's customer service expertise are exceptional, and ranks amongst the very top in any industry customer service I have ever experienced, not just in the storage sector. I remain, most impressed with their incredible professionalism, work knowledge/skills/ethics, clarity in explanations, attitude and dedication to do their best for Shurgard's customers. A special mention also, for their wonderful sense of humour, joviality and effective teamwork, which all contributes to a superb customer experience.
I have since recommended Shurgard Edgware to numerous family members, friends and neighbours, because of Ahmad's and Brad's outstanding customer relations.
March 26, 2022
Reply from Shurgard Self Storage - Edgware
Hello Evelyn A. Thank you so much for your positive feedback! Our team will be delighted to read it. Have a wonderful day, and don't hesitate to let us know if we can help you in the future! Your Shurgard Team
I have rated Shureguard
I have rated Shureguard, Edgware 5 star.
We were on site Saturday 12th February 2022 and was greeted and welcomed by Brad. He was very pleasant, helpful and accommodating and answered our queries very well. Indeed he is an articulated gentleman and a credit to the company.
Kind regards,
Jivamani Dhurai
February 21, 2022
Reply from Shurgard Self Storage - Edgware
Hello Edward Anokye. Thanks for the positive feedback and 5 star review for Edgware, it is much appreciated. We remain at your disposal. Your Shurgard team
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