Shurgard Self Storage - Greenford Reviews 

220
TrustScore 5 out of 5

4.9

750 Greenford Rd, UB6 8QQ Greenford, GB


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Rated 5 out of 5 stars

Massive thanks to A.B. at Shurgard Greenford for getting me settled into a unit which catered for my needs perfectly. The process was quick and hassle-free and I wouldn't hesitate to store with them a... See more

Rated 5 out of 5 stars

I would like to say huge Thank you for the Shurgard storage in Greenford. Amazing people on the reception, friendly and as well kind. It's my first experience there and everything done very profe... See more

Rated 5 out of 5 stars

I had amazing experience with selfstorage, my first time ever and Mandy helped me so much and made my stressfull day so much easier. Best service, thank you Mandy

Rated 5 out of 5 stars

I needed storage but wanted somewhere nearby, I'd seen Shurgard in the area as it's local . I arranged to view the facilities and was met at the Reception by Mandy . Although really busy she was happy... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Greenford

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 750 Greenford Rd, UB6 8QQ, Greenford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(220)

7,011 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service

Terrible service. Tried to book a storage unit but they cancelled the contract saying “security flagged up” and I am not allowed to book a storage unit with them, with no explanation as to why not. On calling the customer service, he basically said they’re a private company and can do as they please. Would never recommend to anyone as extremely disappointing customer service.

October 25, 2025
Unprompted review
Shurgard Self Storage - Greenford logo

Reply from Shurgard Self Storage - Greenford

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Rated 1 out of 5 stars

Only fools and Horses

This company reminds me of comedy Only Fools and Horses. I went to Greenford branch with my girfriend to help her to choose storage. When we arrived there, member of staff Shan was showing what storage we could get. To my suprise he was ignoring mouses that was runing around, even when I pointed out to him.
After the viewing, Shan asked then my girlfriend to leave a Google Maps review. When she stated she didn't know how to do it, he offered to do it for her on her phone. He then proceeded to write a five-star review on her account, including his own name and a compliment to himself for providing great service. So bizarre and unprofessional.

August 31, 2025
Unprompted review
Shurgard Self Storage - Greenford logo

Reply from Shurgard Self Storage - Greenford

We regret to learn about your experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Rated 5 out of 5 stars

Thanks Mandy

Mandy, the customer service person @ Greenford, was so helpful and really went the extra mile for us which was so appreciated on a stressful day.

March 25, 2025
Rated 5 out of 5 stars

Mandy gave us amazing customer service

Mandy gave us amazing customer service
She was very helpful patience and friendly
Answered all our questions .
Process was smooth and quick
She took time to show us more than 1 unit to make it easy to decide on size that we needed .
This was quality service at its best

.
Thank you

February 23, 2025
Rated 5 out of 5 stars

Very satisfied

Hi, I recently rented a unit at greenford and Mandy was a great help dhe made the process so stress free and straight forward. Thanks Mandy

February 20, 2025
Unprompted review
Rated 4 out of 5 stars

Very well informed

I went to this branch a few weeks ago to buy some boxes and see some of the storage units that are currently available. Mandy was very helpful and let me know about reserving a unit for 30 days until I know the exact date that I'll be needing the unit from. I would have given a 5* rating if they still sold bubble wrap and had the larger size boxes I needed, but Mandy's service was top notch.

February 5, 2025
Unprompted review

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