I downsized my unit at the storage last week and found Rivaldo@Gypsy Corner to be of great help. Excellent service, informative, best advice, fast, helpful and done with a smile, thank you Rivaldo!
Location
Switch location3 Portal Way, W3 6RT London, GB
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See what reviewers are saying
Just received a fantastic service and helping hands from their friendly staff Ruvaldo who helped me a lot during the hot weather.
Rivaldo was very kind, genuine and super informative about prices, options and what would work best for me. 10/10 service! Will definitely be choosing Shurgard in the future thanks to Rivaldo!
Went into see storage. Greeted by rep on reception. Kev was friendly and polite. Very knowledgeable of the whole process. The storage place was extremely clean and building was looked after. Very good... See more
Company details
About Shurgard Self Storage - Gypsy Corner
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
3 Portal Way, W3 6RT, London, United Kingdom
4.6
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice experience
Nice app setup with a very smooth check-in and check-out process. Just one thing to note: a 15-day notice is required before check-out. Everything else including CS and the cleanliness are nice!
July 4, 2025
Helpful staff and spacious rooms
Helpful staff and spacious rooms. Found it to be cheaper than other storages. Especially helpful to have an app to open and lock lifts/gates.
May 17, 2025
Unannounced price increase with 6 days notice before billing
Their terms and conditions says that the price stays unchanged for 6 months and they would announce within 30 days any price increases.
After 4 months they increase by £59 per month and they send me this as an invoice 6 days prior to the billing date. I emailed Gypsy Corner to amend this as per their terms and conditions and also announced my cancellation of service with them.
Before this they failled to announce me that they introduced an app in order to access the storage and to use the app you need a tolken which I had no clue where to get it from, in order to access my storage unit.
Many emails and calls had to be done to learn how to access the goods and now they have a short notice for price increases shorty after this event. Outrageous company!
If I am to be contacted by the store manager, please do it only by email. Thank you!
May 6, 2025
Unprompted review
Reply from Shurgard Self Storage - Gypsy Corner
Hi Claudia. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team
The company offer great deal and good…
The company offer great deal and good prices. The stuff that work in gypsy corner branch are amazing, very kind, caring and helpful
March 20, 2025
The whole experience was made so easy
The whole experience was made so easy. The two gentleman who served me were very polite and explained to me exactly how things worked and also showed me to my locker
March 18, 2025
This is my second review about the…
This is my second review about the payment problem relating to my unit at Gypsy Corner. I was promised a refund 7 days ago but still waiting. I am sent two emails to follow up which as usual have been ignored. When I called I was told the refund is being processed in Belgium. Totally unacceptable situation but no idea how to get this refund actioned!
February 5, 2025
Unprompted review
Reply from Shurgard Self Storage - Gypsy Corner
Hello Lisa, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
AJ at the front desk was very attentive…
AJ at the front desk was very attentive and accommodating. The facility is kept as well as expected, and we found a home for our keepsakes!
December 20, 2024
Clear and responsive communication…
Clear and responsive communication prior to move in. When we arrived for move in everything was ready and easy.
November 19, 2024
Satisfied Customer
The security team working at reception went out of their way to assist us even though he didn't have to. Very clear on instruction of using the storage and parking available.
November 9, 2024
Kind
Kind, patient, helpful. Thank you for the great service.
Dhrue ajid was great!
September 15, 2024
Unprompted review
Unfair and Unjust
Had contract with Shugard for over years. had financial difficulties and was not able to pay for three month. I have asked them to extend the payment time for a week. but unfortunately, when I went to make payment a week after the deadline they claimed that my items has been disposed and they will not tell me who has taken the items. the items worth £60,000. I have submitted an internal complaints but have not had any response from them.
March 27, 2024
Unprompted review
18% price increase!
I have been a customer for years, and been passively accepting above inflation price increases. However, this year Shurgard raised prices 18%! Crazy. Taking the mickey. And they cut access hours to inconvenient times. They really don’t give a damn.
March 26, 2024
Unprompted review
Reply from Shurgard Self Storage - Gypsy Corner
Hello Martin, we always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together.
Lovely team in acton
Had an issue which was fixed quickly by Rute. Always happy to help us if we have issues.
March 11, 2024
Unprompted review
Very Helpful
Just spoke with John, helped me solve an issue. Very sensible approach and a really good bloke
March 12, 2024
Unprompted review
Very helpful staff easy access
October 21, 2023
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