Shurgard Self Storage - Hägersten Reviews 124

TrustScore 4.5 out of 5

4.6

Wendela Hebbes Gata 11, 129 55 Hägersten, SE


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See what reviewers are saying

Rated 5 out of 5 stars

Kim was an excellent help and very service oriented. I’m so glad I called and I truely enjoyed our conversation and the help I received.

Rated 5 out of 5 stars

Well located with easy access from E4 south of Stockholm. Good storage facilities. Friendly and helpful personnel. Reasonably priced. All the best // Anders Strandberg

Rated 2 out of 5 stars

I had two bad experiences in this place. It is hard to find human assistance there, even during the working hours of the staff members. Meanwhile, there are no proper seats for customers in the recept... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Linnea. She helped me find the storage that was exactly what I needed!


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Hägersten

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Wendela Hebbes Gata 11, 129 55, Hägersten, Sweden

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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Replied to 98% of negative reviews

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Rated 2 out of 5 stars

I had two bad experiences in this…

I had two bad experiences in this place. It is hard to find human assistance there, even during the working hours of the staff members. Meanwhile, there are no proper seats for customers in the reception room. During my visit, the receptionist asked me to stand outside under the rain, because he was busy and he wanted to close the room to do something in the store. Meanwhile, one can feel claustrophobic inside the store. If the elevator stopped working or if there was a fire in the location, there would be no escape outlet or fire exit for people. Weeks ago, I went to get an item from the unit, and I was left alone by the staff member who was in charge at that time. I had to call the police to tell them that I was locked inside a self-storage and I needed assistance. After some time, a staff member appeared walking slowly in the corridor. I was astonished that they claimed that the store was under surveillance by cameras, but they could not see me or hear me shouting for help. I don't advise claustrophobic people to resort to such a deserted storage in the middle of nowhere. Besides, the store does not provide any instructions whatsoever for customers in case of fire or emergency during their visits to their store units. Clearly, only the stored items are insured, but not the lives of the customers who might get locked inside the location without any instructions about a potential escape route for them. In short, safety standards are very low in this Storage.

February 16, 2024
Unprompted review
Shurgard Self Storage - Hägersten logo

Reply from Shurgard Self Storage - Hägersten

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.se so we can get in touch and help you.

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