Some initial issues reserving our unit that left me frustrated and stressed, but all good on the day of moving in. Staff are lovely and the app works well.
Location
Switch locationWaterloo Industrial Estate, Flanders Road, SO30 2QT Hedge End, GB
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See what reviewers are saying
We need to put our belongings into storage after selling our house, but haven’t yet found a new home. We called into the Hedge End branch and spoke to the staff who were extremely helpful and sorted o... See more
Renting a unit from SHURGARD in Hedge End online was incredibly easy. All the information I needed to rent, the moving in process, app, invoices/payments etc was clear to see. The email correspondence... See more
I needed a unit to store personal items long term at a reasonable cost. It was a quick and straight forward sign up process. All prices are visible on their website and what you see is what you pay. A... See more
Company details
About Shurgard Self Storage - Hedge End
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Waterloo Industrial Estate, Flanders Road, SO30 2QT, Hedge End, United Kingdom
4.2
Great
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made a tentative enquiry about a more…
Made a tentative enquiry about a more suitable size and Jeff couldn't have been more helpful. He quickly established the most cost effective size and way forward and we have set the wheels in motion. All the staff are very helpful and always have a smile. Love the new security and accessibility, very clean and reassuringly secure space
June 9, 2025
Unprompted review
quick, simple, easy accessible
Great place, quick simple and can be done at the weekend, first unit was too small but Debbie in the office sorted that out for me instantly no Hassle, Thank you ☺️
June 3, 2025
Staff are very friendly and helpful
Staff are very friendly and helpful. Locker is immaculately clean.
February 13, 2025
Highly recommended!
We need to put our belongings into storage after selling our house, but haven’t yet found a new home. We called into the Hedge End branch and spoke to the staff who were extremely helpful and sorted out just what we needed - no hard sell! Have now been in and out of the storage area several times putting things in our unit and the experience couldn’t have been easier! Definitely recommend Shurgard and the Hedge End store in particular! 😁👍
February 6, 2025
Unprompted review
absolutely awful experience
absolutely awful experience. took over £100 from me without authorisation, then told me it would take 4 week for me to get that money back.
As an update. shurgard sent a message to my review saying they would help. this was a lie. all they did was get the local manager to ring me and tell me nothing new
January 26, 2025
Reply from Shurgard Self Storage - Hedge End
Hi Andrew. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
Debbie was very helpful and greeted us…
Debbie was very helpful and greeted us with a very pleasant welcome as it was our first vist. She also located us with a different storage unit that was better suited for us. Highly recommended. Great customer service.
January 11, 2025
Unprompted review
The staff were great and everything was…
The staff were great and everything was easy.
November 17, 2024
Useful storage facility
I had limited experience with Shurgard as when I started to use the storage space they were Lok n' Store. The staff at the Hedeg End branch were always cheerful and friendly. I never had any concerns about the security of my belongings.
October 23, 2024
Unprompted review
Very helpful service.
I am most impressed with the very helpful and efficient service by the staff at Shurgard Hedge End , nothing less too much trouble very clean storage units and plenty of room to manoeuvre.
October 4, 2024
Karen was helpful from the moment we…
Karen was helpful from the moment we looked at the the unit to the time we put in my wifes teddy bear collection
August 10, 2024
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