Fantastic!! Website is easy to use, it shows prices of storage units & has a helpful size guide - which means you can book straight away & don't have to wait for quotes. Staff extremely welcoming &... See more
Location
Switch location13 Crane Boulevard, IP3 9SQ Ipswich, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very easy, clean & tidy. Friendly staff. So far has been a great experience. I know that Shurgard are introducing further improvements with app access and extended opening times which I expect to be a... See more
The staff were really knowledgeable and welcoming. Explained everything really clearly. The site is really clean.
Fantastic staff in the Ipswich branch (Kevin I think) who were super friendly and helpful during the setup process. And also on subsequent days Great service
Company details
About Shurgard Self Storage - Ipswich
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
13 Crane Boulevard, IP3 9SQ, Ipswich, United Kingdom
4.1
Great
33 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic!
Fantastic!! Website is easy to use, it shows prices of storage units & has a helpful size guide - which means you can book straight away & don't have to wait for quotes. Staff extremely welcoming & helpful & their Customer Service is first class. Would definitely recommend!!
May 6, 2025
Really helpful staff that were happy to…
Really helpful staff that were happy to answer all and any of our queries during set up, Ipswich branch and telephone all great!
March 31, 2025
Great experience
Great experience, the staff are very helpful and friendly 🤪
Just be nice if it was 24 hour and then It would be more flexible 😊
February 27, 2025
Nice & Easy
Easy transition from house to Storage and paperwork done in no time at all with minimum fuss. Unit nice and clean and ready to move into. Good work from the team.
January 7, 2025
Unprompted review
Staff really friendly helpful explained…
Staff really friendly helpful explained rules clearly had a great experience at your Ipswich store many thanks
November 28, 2024
Very easy
Very easy, clean & tidy. Friendly staff. So far has been a great experience. I know that Shurgard are introducing further improvements with app access and extended opening times which I expect to be a further improvement. Thank you - great job!
October 8, 2024
Friendly, great location and spotless
Friendly helpful service, and location is good. The facility itself was spotless couldn't fault!
September 21, 2024
BEWARE
BEWARE!!!! this company took over the Lok and Store I use recently. Suddenly I was getting hassled for payment which I didn’t understand as I had been paying by direct debit. I was sent multiple requests for payment in the form of payment links, when I realised that they had cancelled my direct debit of course I paid. However, unbeknown to me the link they used set up a recurring payment which meant they could help themself to all payments going forward and they did, in less than a week without any invoice notification they helped themselves to the next months payment.
What’s wrong with the traditional direct debit process where the customer has control? When I contacted Shurgard the resolution was …”you are free to take your storage somewhere else”. Not the same ethical company I bought into when I started my storage journey.
I put a stop to them accessing my account, and now I have to phone or call in each month to get a one off link to pay within 15 days of payment or get a financial penalty, all this just to stay in control of my own finances!
September 6, 2024
Unprompted review
All very easy and straightforward
All very easy and straightforward. From start to finish.
September 8, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.