Collin is een life saver en geldbespaarder! Heel correct en snel geholpen toen ik mijn sleutels kwijt was. Heel tevreden over deze dienstverlening!
Location
Switch locationWiebachstraat 79, 6466 NG Kerkrade, NL
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Very friendly and good stuff. Best online prices. Only at the location: only 5 Charts to move your stuff for the whole building and only 2 (very slow) elevators. Spent most of the Time waiting for the... See more
Company replied
Very kind and helpful service
Absolutely spot on. The facility is exactly what we require. And when we needed an urgent storage solution this week, Nick organized one for us in minutes. Nick demonstrates excellent customer service... See more
Company details
About Shurgard Self Storage - Kerkrade
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Wiebachstraat 79, 6466 NG, Kerkrade, Netherlands
4.7
Excellent
87 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Collin is een life saver en…
Collin is een life saver en geldbespaarder! Heel correct en snel geholpen toen ik mijn sleutels kwijt was. Heel tevreden over deze dienstverlening!
May 10, 2024
Unprompted review
Very kind and helpful service
April 13, 2024
Very friendly and good stuff
Very friendly and good stuff. Best online prices. Only at the location: only 5 Charts to move your stuff for the whole building and only 2 (very slow) elevators. Spent most of the Time waiting for the elevator or carrying box by box into the elevator (cause we had no cart).
April 28, 2023
Reply from Shurgard Self Storage - Kerkrade
Hello Sarah, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.nl. Our team remains at your disposal for any additional questions you may have. We remain at your disposal. Your Shurgard team
Price is right. I would recommend.
Price is right and the guys at the reception are lovely.
April 1, 2023
Absolutely spot on
Absolutely spot on. The facility is exactly what we require. And when we needed an urgent storage solution this week, Nick organized one for us in minutes. Nick demonstrates excellent customer service which is disappearing fast in the current climate.
September 13, 2022
Your service is great overall
Your service is great overall. There is much need for a self storage service.
However, when I started looking for a storage space on your site, the advertisement kept saying that the first month only costs 1 euro. When I started the payment process, the space I was interested in suddenly lost that promotional offer and it costed me 50% off for the first month.
Also, the mandatory costs for monthly insurance are not specified in the beginning, only when paying you get those costs. This makes the price go up without knowing from the beginning.
There is also a cost for a lock involved that is mandatory and it was not specified. I had my own lock and I couldn't use it, I was obligated to pay for that lock as well.
The door at the entrance in the deposit building (not the main gate) is not automatic. A customer when attempts to enter the building while carrying a big cart with boxes or items, has to open the door manually while also handling the cart. The door closes while the customer still handles the cart to enter the building, making it a difficult process, while it can easily be improved with an automatic door.
Your employees are polite and helpful, great customer support.
The deposit is nicely organized and clean, it gives the feeling to a customer that their stuff is stored safe with your company.
Great storage services overall.
February 26, 2022
Reply from Shurgard Self Storage - Kerkrade
Hello, thank you for taking the time to reach out to us. Sorry to read there was some confusion in regards to your first-month charge. The 1 EUR special offer applies to the monthly rent of your storage unit. The only extra costs you may need to pay are a one-off administration fee and a unique sealed lock to your storage unit to guarantee no one else can access your belongings. Although our facilities are fully insured, you still need to get an insurance to cover your stored items. Our rental prices can’t include this because the cost depends on the value of your goods. You can find all the information on pricing on https://www.shurgard.co.uk/self-storage/why-shurgard/self-storage-prices.
Thank you for your positive feedback about our staff, they will be delighted to read it! We will forward your comment to the Store Manager concerning entrance door. Please do not hesitate to contact us, if there is anything else we can do. Kind regards, Your Shurgard Team.
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