Things went fairly well but the employees should have told us the entrance to the facility is in the back where the car is drive in and not in the front. We spent 30 minutes trying to figure out how t... See more
Location
Switch locationLiebigstr. 5, 84030 Landshut, DE
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Horrible experience! The company gave a room that was different than what was shown during the booking! I have moved from Bonn to Munich with furniture and appliances. Since I have planned everything... See more
Company replied
Great service, easy and fast !
Fast response. Good service.
Company details
About Shurgard Self Storage - Landshut
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Liebigstr. 5, 84030, Landshut, Germany
4.3
Excellent
31 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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Detail on entry is necessary
Things went fairly well but the employees should have told us the entrance to the facility is in the back where the car is drive in and not in the front. We spent 30 minutes trying to figure out how to get the front keypad working properly.
June 24, 2024
Fast response. Good service.
June 21, 2023
Do not trust what they show you in the beginning
Horrible experience! The company gave a room that was different than what was shown during the booking! I have moved from Bonn to Munich with furniture and appliances. Since I have planned everything on paper according to the room they have showed during booking, some of my stuff did not fit in! I don't have a driver's license and I had to rent a transporter and ask a friend to be the driver for this move. As a result of Shurgard's unreliability, I had to figure out another storage plage last minute and my stuff are scattered around the city now. The company called me afterwards and offered to change the room, but how is this helpful? I need make time, rent a van and find a driver again just because you are not able to deliver your promise to your customers? Another issue is that there are hidden costs (like insurance), which are not shown/mentioned until the time of the payment. Make sure that you are prepared for these things and that you're getting the exact same room they have showed you during the registration!
April 29, 2023
Reply from Shurgard Self Storage - Landshut
Hello, thank you for taking the time to give us your feedback. We are very sorry to read you weren't advised the correct unit size. Our store managers daily advise customers on the matter and help find them the right unit size. Unfortunately on this occasion it has not been the case.. If there is anything we can do, send us your customer number to info@shurgard.de.
For the insurance, although our stores are fully insured, our customers need to take out insurance for their stored belongings. You can insure your belongings conveniently and at an affordable price through a customized insurance policy starting at £3 a week. Our rental prices can’t include this insurance because the cost depends on the value of your goods. Our on-site store managers are happy to help and further advise you on the matter.
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