Shurgard Self Storage - München Laim Reviews 89

TrustScore 4.5 out of 5

4.5

Landsberger Straße 161, 80687 München, DE


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See what reviewers are saying

Rated 4 out of 5 stars

Friendly service, maybe not great for handling larger storage items

Rated 5 out of 5 stars

Kristina and Murat are phenomenal. They are excellent with their care for customers and are fantastic representatives for Shurgard security which I can confirm is absolutely secure. It is easy to have... See more

Rated 5 out of 5 stars

Anyone familiar with Germany and the internet knows that the services one can access online tend to be limited and that in-person hoops are always part of the process. Not the case here. I booked onl... See more

Company replied

Rated 5 out of 5 stars

It was overall a very positive experience. The customer service was helpful and prompt to answer any questions. The storage is great - good size, with ventilation, very clean. I really recommen... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - München Laim

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Landsberger Straße 161, 80687, München, Germany

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

It was overall a very positive experience. The customer service was helpful and prompt to answer any questions.

The storage is great - good size, with ventilation, very clean.

I really recommend the service.

April 29, 2025
Rated 5 out of 5 stars

Modern & Secure Storage

The facility at Laim is modern and clean with easy access to individual storage units. The manager at this facility was very helpful and accomodating. Highly recommended.

August 9, 2024
Rated 5 out of 5 stars

Kristina and Murat are phenomenal

Kristina and Murat are phenomenal. They are excellent with their care for customers and are fantastic representatives for Shurgard security which I can confirm is absolutely secure. It is easy to have a great deal of trust for these facilities because of the surveillance and awesome employees. Thank you Kristina especially for all your help and guidance. I'm very grateful. 5+ stars.

May 30, 2024
Rated 5 out of 5 stars

Straightforward internet booking

Anyone familiar with Germany and the internet knows that the services one can access online tend to be limited and that in-person hoops are always part of the process. Not the case here. I booked online, received a confirmation email and later another one with information on my reservation, and it was all ready for me to bring my things.
Aside from that, the facilities are all that can be expected and thus satisfactory. The only member of the personnel I interacted with was very helpful, too.

May 1, 2024
Shurgard Self Storage - München Laim logo

Reply from Shurgard Self Storage - München Laim

Hallo M. F. Boza,

Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie mit unserem Online-Buchungsprozess und unseren Einrichtungen zufrieden waren. Unser Team steht Ihnen jederzeit gerne zur Verfügung.

Ihr Shurgard Team

Rated 5 out of 5 stars

Excellent

Excellent customer service and very reasonable prices. Would 100% recommend.

December 21, 2021
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Reply from Shurgard Self Storage - München Laim

Hello :-) Thank you for your positive feedback. Our team will be delighted to read it. We remain available for any further questions you may have. Your Shurgard Team.

Rated 4 out of 5 stars

Convenient service

Convenient service, central location. One negative aspect: I could not access the storage in the evening (apparently due to a technical problem) but I was not communicated of it. Buy boxes/tape elsewhere as theirs are quite expensive.

December 4, 2021
Shurgard Self Storage - München Laim logo

Reply from Shurgard Self Storage - München Laim

Hello, we're sorry to read you were unhappy about the price of our moving boxes. All our packing supplies have been specially developed for fragile as well as heavy objects. We have high-quality boxes so you can easily put them aside for future storage needs. Thank you for understanding, and we remain available for any further questions you may have. Your Shurgard Team.

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