Shurgard Self Storage - Nijmegen Energieweg Reviews 

I rented a storage room for a couple of weeks, the staff was very nice and kindly helped me with questions etc. I’d highly recommend this!

Recently, Shurgard decided not to allow entry to the facility using the code. They forced everyone to install their app. I tried to complain about this change but never heard back from customer services.
When I went to collect the rest of my things, as expected, disaster happened - nobody could open the gate. Several people were unable to enter the facility. A few people were even trapped inside behind the gate. Yes, there is an emergency exit, but you can't leave in your car through it. People were trapped inside for more than 30 minutes. There was no emergency contact information available, so nobody could contact anyone at Shurgard. Eventually, we had to call the police, who presumably were able to contact someone at Shurgard. Then, suddenly, the app started working again. The people were freed, but we were afraid to go inside. We had to block the gate just to retrieve our belongings from the storage unit.
What an awful organisation. I would never rent from Shurgard again.

Very easy to use, efficient and trustworthy!
All the necessary information was given in due time, and I encountered no problems in any way. I am happy with the Shurgard storage service and recommend it to everyone with need for a storage unit.

My booking started the 6th of August, I arrived there and my access code was invalid. I had to call and about 10 min later one of the employees opened the door for me, saying that my booking started in July 31st and that’s why my code wasn’t working. Nonetheless, even on the confirmation email Shurgard sent me it clearly stated that the move-in date was August 6th, so it is evident to me that it was a mistake on Shurgard’s end, maybe on their booking system or something. The employee didn’t give me further explanation when I showed him the email with the move-in date on August 6th which also left me quite confused. I hope Shurgard can fix the mismatch between costumer selected move-in date and the move-in date in their system so there is no need to go through this experience.

Easy online booking a storage. Friendly staf. Much cheaper then the other storage places around

Very efficient service, whether online, via phone or in person at your office

Very responsive in communication, quick answer to questions, storage location is easy to find, clean, spacious, easy access using app. Receptionist is kind, fast, accurate and efficient. Highly recommend to everyone. Especially students (for the affordable price).

Really good service. Everything works out as it is supposed to be. Fast responses for any questions.
Overall really recommendable

First time renter, the local manager was extremely helpful.

This is my first experience with a self storage company, and I am very happy with it. Everything is very clear and they answer fast and easily to any question. The space is clean and organized.

The company has helpful staff and a lot of available material such as storage boxes. The unit is also easy to use with some guidance.