The booking was really easy online and when I arrived to move in the lady was so helpful, she sorted out that my unit had been double booked and found a new one straight away, explained how everything... See more
Location
Switch locationUnit 16 Quorn Way, Grafton Street Industrial Estate, NN1 2PN Northampton, GB
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See what reviewers are saying
It's a nice experience choosing Shurgard self storage. They have listening staff who can assist you. I met Paula the last time I went there, she was so humble, calm, and kind to the point that my frie... See more
Communication from the team was clear and made the first day very easy. Follow up call was appreciated and couple of queries were answered straight away in a friendly polite manner.
Charlie and Cameron were very helpful and answered all my questions regarding the storage facility. Great customer service with clean and tidy storage units. Very good price for the first month. Ver... See more
Company details
About Shurgard Self Storage - Northampton Central
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Unit 16 Quorn Way, Grafton Street Industrial Estate, NN1 2PN, Northampton, United Kingdom
3.9
Great
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The highlight is how the employees…
The standout aspect is the behavior of the employees—they are incredibly kind and always very helpful.
March 11, 2025
Absolutely outstanding service
Absolutely outstanding service. Great facilities and the staff are friendly and helpful. Lovely people, Charley, Paula, and Julie.
February 26, 2025
Unprompted review
It's a nice experience choosing…
It's a nice experience choosing Shurgard self storage. They have listening staff who can assist you. I met Paula the last time I went there, she was so humble, calm, and kind to the point that my friends (5 in total) that went with me testified to her kindness and patience.
February 19, 2025
Moving-in day
Staff were welcoming and on hand to assist, efficient. The units were accessible to get to and clean.
January 30, 2025
Easy access not sure if people are…
Easy access not sure if people are allowed in the lift if they are be good idea to put some lights in plenty of trolleys to use and toilets to use
December 23, 2024
Excellent service storage unit clean in…
Excellent service storage unit clean in every way
November 7, 2024
ANGRY ABOUT BEING OVERCHARGED…
Shurgard didn't honour their agreement that the woman in the Northampton Central office gave me.
When I enquired how much notice I would need to give her words were "As you're a previous Lok n Store customer your contract carries over with you so you only need to give one weeks notice".
When it came to the time I wanted to give notice it ended up being over a months notice that I was charged but didn't need!
I told this to the person that I gave the notice to and they said no, it's a months full notice before your billing period.
I WILL NEVER USE SHURGARD AGAIN AND WILL TELL OTHERS NOT TO EITHER!
October 26, 2024
Unprompted review
The staff is very nice and helpful
The staff is very nice and helpful! Thank you for everything!
October 26, 2024
Really friendly and helpful staff.
Really friendly and helpful staff.
First time using a storage facility and made to feel welcome with good guidance.
September 28, 2024
Easy to book unit online
Easy to book unit online. Very competitive pricing.
Helpful staff at location. Would highly recommend.
September 18, 2024
IT problem
I rented a unit at the branch in Northampton, the lady there was very helpful. Unfortunately your system couldn’t verify my identity so Shurgard have now cancelled my contract !!!! Myself and the lady in the office tried for 10 mins to take the picture required on the phone to do this, and I have tried many times over the last two days to do this, maybe it’s your system not work correctly!!!!
September 5, 2024
The booking was really easy online and…
The booking was really easy online and when I arrived to move in the lady was so helpful, she sorted out that my unit had been double booked and found a new one straight away, explained how everything worked and showed me where my unit was. Excellent customer service.
August 11, 2024
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